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Windows 7: internet connection problem

05 Jul 2013   #1
kenny1999

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 
internet connection problem

hi,

when i am trying to download a large number of files (not at the same time, I usually only download 3-4 files at the same time even I can ) from a particular website overseas. It often gives some files that are corrupted, (e.g zip files cannot be extracted, video files are not finished) but when I download the files again, the file usually has no problem.

I am using 100M broadband in Hong Kong, where the internet connection is the best in Asia. What's the reason behind? Is it the problems on my side or on the remote server side? or we both have problems? (server and user)

Usually when I download a file that originally claimed to be , for example, 300MB, but it could stop downloading at 280MB or 290MB. But I don't get any warning message or error message. This could be a problem especially for video files because incomplete video can still be played, but there might be a downgrade in quality that one might not notice.

Is there any better downloading programs than Firefox or Chrome with better downloading algorithm? At least it will notice me if the download stops or interrupted in the midway of the download

Thanks


My System SpecsSystem Spec
.
05 Jul 2013   #2
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

This is a bizarre issue, does this happen with every file?

Could you complete a ping test using this site - Pingtest.net - The Global Broadband Quality Test

Upon completion please upload your results so we can see the stability of your connection. If you can please test to your recommended server but also pick a server outside of your country

Josh
My System SpecsSystem Spec
09 Jul 2013   #3
kenny1999

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Quote   Quote: Originally Posted by Shadowjk View Post
This is a bizarre issue, does this happen with every file?

Could you complete a ping test using this site - Pingtest.net - The Global Broadband Quality Test

Upon completion please upload your results so we can see the stability of your connection. If you can please test to your recommended server but also pick a server outside of your country

Josh
Hi, I've tested with Pingtest.net before but it gave A grade to my connection. It doesn't happen to every file. It only happens to a small number of file. I am not unsatisfied with my internet connection, what I am unsatisfied is that I am sure that Firefox / Chrome could give no indication at all sometimes if the files downloaded stopped in the midway.



When I download, for example, 100 large files, say on average several hundred megabytes only for each file, there could be approximately 2-3 files which are corrupted/incomplete during the download, but the browser (either Firefox or Chrome) doesn't return with any message about the incomplete.

It is not a problem for me to re-download just a small number of files. But it's a problem that it doesn't return with any indication in the download windows that the file is actually not completely downloaded.

I want to try IDM, but their manual suggests that they could corrupt the file if Antivirus is running. Any idea about that?

Is there any reliable download manager? I am not looking for accelerator. I am looking for something that would check the integrity / completeness (or at least return with any text noticing that the file is interrupted or stopped) during and after the download.

Thanks
My System SpecsSystem Spec
.

09 Jul 2013   #4
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

If this happens with only particular files then it may well not be your machines fault but a web server issue. What files are downloading? As in what are the source? This can help me determine if your machine is the problem or the web server

Josh
My System SpecsSystem Spec
Reply

 internet connection problem




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