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Windows 7: PS3 can no longer obtain IP from my PC


09 Jul 2013   #11

Windows 7 64-bit
 
 

Alright Josh, we're making progress. I was able to obtain an IP, but it failed to connect to the internet. Here is a picture of my settings:



And here is the result:



Apparently a DNS error. I'm not sure if it helps but here are the other options it gives me during setup. My current setting is in bold:

MTU
-auto
-manual

PROXY SERVER
-do not use
-use

UPnP
-enable
-disable


My System SpecsSystem Spec
.

09 Jul 2013   #12

7 Ultimate SP1 x64
 
 

https://support.us.playstation.com/a...problem-on-ps3

"If you are experiencing problems with a wired (Ethernet) network connection on the PS3, try these troubleshooting options:

[#1]

Turn off (unplug) ALL of your network devices and equipment making sure all lights on the modems has turned off, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. Certain VOIP modems (where your telephone is connected to your modem) may have a battery installed. You will need to remove the battery in order for the modem to be completely turned off. Check with your VoiP provider before removing the back-up battery."

Have you attempted this (or any of PlayStation's support suggestions) yet?

Edit; this may also be helpful: http://faq.en.playstation.com/app/an...710102-mean%3F
My System SpecsSystem Spec
10 Jul 2013   #13

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Quote   Quote: Originally Posted by ride1099 View Post
Alright Josh, we're making progress. I was able to obtain an IP, but it failed to connect to the internet. Here is a picture of my settings:



And here is the result:



Apparently a DNS error. I'm not sure if it helps but here are the other options it gives me during setup. My current setting is in bold:

MTU
-auto
-manual

PROXY SERVER
-do not use
-use

UPnP
-enable
-disable
This looks like a problem with the connection itself rather than a setting on your PS3

Could you go to a command prompt on your Computer and type the following:

Code:
ping www.google.co.uk
Please post back your results

Many thanks,
Josh!
My System SpecsSystem Spec
.


10 Jul 2013   #14

Windows 7 64-bit
 
 

Here is what I get when pinging google.co.uk

My System SpecsSystem Spec
10 Jul 2013   #15

Windows 7 Professional 64bit
 
 

But Shadowjk... That will put his ps3 on the same network as the iphone and that's wrong.

IPHONE->PC 192.168.20.0 (NETWORK 1)
PC->192.168.137.0 (NETWORK 2)

A correct IP configuration would be:
IP Address: 192.168.137.20
Subnet Mask: 255.255.255.0
Default Gateway/Router: 192.168.137.1

DNS Server: 8.8.8.8
2nd DNS server (If asked): 8.8.4.4

You can also try to reshare the connection.
My System SpecsSystem Spec
10 Jul 2013   #16

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

That is true, my apologies for the mistake I was getting mixed up with the topology.

Please try the above IP address configuration and then test the connection

While in theory it should work it may not work since the PC is acting as a router in this setup and I am not sure if Windows is able to complete such task however please try and post back

Josh
My System SpecsSystem Spec
12 Jul 2013   #17

Windows 7 64-bit
 
 

Well I tried switching to tomerello's suggested inputs but I got the same result :/
My System SpecsSystem Spec
12 Jul 2013   #18

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Can you go to a command prompt on your PC with the PS3 connected and the phone and then type the following and post back your results if you can:

Code:
route print
This must be typed exactly including any spaces

You may need additional software to route your two connections to the phone

Many Thanks,
Josh
My System SpecsSystem Spec
Reply

 PS3 can no longer obtain IP from my PC




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