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Windows 7: Default Gateway Broken Windows 7


10 Jul 2013   #11

Windows 7 Home Premium 64 bit
 
 

I am using a wireless network. I'm currently looking for somebody with a wire to connect it to the router. I did however change my DNS server as directed. On the network causing me problems, the change of the DNS server did not affect my poor internet connection at all and still was able to use the internet for a few minutes before the "default gateway broken" troubleshoot came up. However I forgot to change it back when I was using my school's network and was not able to connect to the internet at all. Hope this makes result makes some sense.

Molly


My System SpecsSystem Spec
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11 Jul 2013   #12

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Please post your results when you get a cable. Also if you can could you possibly temporarily connect another device to the router and test your internet on that device? Possibly a friend or relatives laptop?

This can greatly help me if you could

Josh
My System SpecsSystem Spec
11 Jul 2013   #13

Windows 7 Professional 64 bit
 
 

Just a guess; The fixed DNS servers are blocked by your school's firewall, for whatever reason, therefore not related to your other issue.
My System SpecsSystem Spec
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11 Jul 2013   #14

Windows 7 Home Premium 64 bit
 
 

Found a cable and I'm currently plugged into the router on my laptop via LAC and the internet is working perfectly without any problems. Used my roommates laptop as well with the cable and worked perfectly with no problem as well.


Molly
My System SpecsSystem Spec
12 Jul 2013   #15

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

This may be a hardware problem then in which case you may have to purchase a replacement wireless card for your laptop or a new router

Are you able to test wireless internet connectivity with your roommates laptop? This can help test if this is an issue with your router or your specific laptop

Also just a question, when connecting to the schools network do you connect using wired or wireless?

Many Thanks,
Josh
My System SpecsSystem Spec
28 Jul 2013   #16

Windows 7 Home Premium 64 bit
 
 

Hi Josh,

Sorry but I have been out of the country and haven't been using my laptop, which still doesn't connect to the internet. I connect to my schools internet with wireless. If it is a router/modem/wireless card problem, do have products you would suggest?


Molly
My System SpecsSystem Spec
28 Jul 2013   #17

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Have you tested another person machine via wireless on your router?

Also, what is the make/model of your router and laptop as you may need to update the software on them to see if that resolves the incompatibility.

Since you can connect to your schools network fine I do not think that this is a hardware issue

Josh
My System SpecsSystem Spec
Reply

 Default Gateway Broken Windows 7




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