TalkTalk Internet speed

That would be the problem then .. Cannot see you getting near 15mb unless you live next to a sub station

Thanks.I live approx half a mile from main BT exchange

Not sure accurate this is ... As i am not at home at present and cannot test it .. Some of the costs seem to be wrong though

UK Broadband Postcode Checker - Broadband Checker by Postcode Area - uSwitch.com

Basically from what I can remember in my pre fibre days, there was ADSL1 which I had and this theoretically could give a maximum speed of 8 Meg, but after overheads then anything over 7 meg was pretty darn good.
A while back ADSL2+ was released which could then offer speeds of up to 24 Meg depending on how close you lived to the exchange, I signed up for this and got around 15 Meg.
Then fibre came to my area and the rest is history.

It sounds to me like you are still on ADSL1, you need to check if you can get ADSL2+ where you live and if you can then ask TalkTalk to put you onto that. You may need a new router depending on how old yours is.

Paul.

Is 15Mb an advertised speed? can't find it and not come across it before. Also I have no faith in Talk Talk from years of experience, they did try to install fibre speeds in this area a few years back, problem-no fibre in the area ! took peeps money though and sent out new routers.

Well after a heated conversation with talktalk they said that I would get an email in 24hours,And within 2 hours I was told to make a few clicks on my pc and low and behold the speed test is now showing 16.4mbps that is a lot better than yesterday.
Advice threrating them does work.
many thanks all for your support once again.

Great News Trendy

trendy said:

Well after a heated conversation with talktalk they said that I would get an email in 24hours,And within 2 hours I was told to make a few clicks on my pc and low and behold the speed test is now showing 16.4mbps that is a lot better than yesterday.
Advice threrating them does work.
many thanks all for your support once again.

Exchange boxes normally run on DLM (Dynamic Line Management) which caps your internet speed in order to maintain stability. DLM causes about 90% of the speed problems people face with broadband companies, what makes it worse is when people unplug their routers and restart it since the exchange thinks this is could be a line error so it then caps the speed even further to try and make it stable, however without it no ones connection would stay connected so a bit of a double edged sword eh? :)

Although automated they can change it if you complain enough

Josh! :)