Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Win 7 Clean install - Can not connect to the internet

23 Jul 2013   #1

Windows 7 Home Premium 64-bit
 
 
Win 7 Clean install - Can not connect to the internet

Hello folks,

I have Acer Aspire 5740 laptop and I just changed the HDD to 1TB SSHD (It came with 320GB HDD). I wanted to have clean copy of Windows 7, so I got retail copy of Windows 7 Home Premium x64 and installed.

Now that the OS is installed, I am not able to connect the internet. It does not accept my correct wi-fi password or direct cable connection (from the router). Under device manager, I see following exclamation marks.



I wonder which drivers do I need? The drivers are available at Acer | Download.

The OS is not yet activated.

Thanks in advance.

My System SpecsSystem Spec
.

23 Jul 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Try this

chipset

LAN
My System SpecsSystem Spec
23 Jul 2013   #3

Windows 7 Home Premium 64-bit
 
 

Thanks.

The PCI Simple Communication Controller still has exclamation mark
My System SpecsSystem Spec
.


23 Jul 2013   #4

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Right click on PCI Simple Communication Controller choose properties . Inside the properties window click on Details tab and on the drop down menu select Hardware Ids and take a scrnprnt and upload the image .
My System SpecsSystem Spec
23 Jul 2013   #5

Windows 7 Home Premium 64-bit
 
 

Here it goes,

My System SpecsSystem Spec
23 Jul 2013   #6

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

That driver is for the Management Engine
My System SpecsSystem Spec
23 Jul 2013   #7

Windows 7 Home Premium 64-bit
 
 

I am sorry, what does that mean? Is there any other driver that I can use? In other words, how do I connect to the internet. Once I connect then I can use Acer's own application to search and install drivers automatically.

Plus, other thing is, many of the drivers on Acer's website are not executables but bunch of dlls and stuff. So I am clueless on how to install them.
My System SpecsSystem Spec
23 Jul 2013   #8

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

The LAN driver is for your NIC card on your laptop
My System SpecsSystem Spec
23 Jul 2013   #9

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

See if this will help

PCI Simple Communication Controller
My System SpecsSystem Spec
24 Jul 2013   #10

Windows 7 Home Premium 64-bit
 
 

Thanks for all your help.

I figured that the problem was not with either of these drivers. It was with Atheros AR5B93 Wireless Network Adapter drivers. There was no exclamation sign on that one. As I got the drivers going really at random, as soon as I installed these drivers, it connected to the internet.

Thanks again for all your help.
My System SpecsSystem Spec
Reply

 Win 7 Clean install - Can not connect to the internet





Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:13 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33