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Windows 7: Unable to install Avast due network error.(Win7 Prox32)

19 Oct 2009   #1
Tonza

Windows 7 Professional (32-bit)
 
 
Unable to install Avast due network error.(Win7 Prox32)

I've downloaded the newest installation package several times and changed even between Home and Pro packages. Error stays the same, and as far as I've found out it's due to a network error. Has anyone else experienced the problem?

Here is the error log that Avast installer gives:
19.10.2009 09:58:39 general: Started: 19.10.2009, 09:58:39
19.10.2009 09:58:39 system: Operating system: Windows Vista ver 6.1, build 7600, sp 0.0
19.10.2009 09:58:39 system: Memory: 33% load. Phys:2091832/2097151K free, Page:4194303/4194303K free, Virt:2035552/2097024K free
19.10.2009 09:58:39 system: Computer WinName: TONI-PC
19.10.2009 09:58:39 system: Windows Net User: toni-PC\toni
19.10.2009 09:58:39 general: Old version: ffffffff (-1)
19.10.2009 09:58:39 system: Using temp: C:\Users\toni\AppData\Local\Temp\_av_inet.tm~a00688 (920643M free)
19.10.2009 09:58:39 internet: SYNCER: Type: use IE settings
19.10.2009 09:58:39 internet: SYNCER: Auth: another authentication, use WinInet
19.10.2009 09:58:39 general: Install check: Program folder does NOT exist in registry
19.10.2009 09:58:39 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
19.10.2009 09:58:41 general: progress thread start
19.10.2009 09:58:41 general: Destination: C:\Users\toni\AppData\Local\Temp\_av_inet.tm~a00688
19.10.2009 09:58:41 general: Starting download: http://www.avast.com/go.php?verb=get...net&langid=fin
19.10.2009 09:58:41 general: Download finished from server avast! - Download antivirus software for spyware and virus protection, result: 0x20000006, server response: 301
19.10.2009 09:58:41 general: Stats avast! - Download antivirus software for spyware and virus protection, server response: 536870918
19.10.2009 09:58:42 general: POST result: 0x00000000, server response: 20
======================================================
Here I also include a capture taken with Wireshark:




Attached Files
File Type: zip AVAST-install.zip (2.3 KB, 18 views)
My System SpecsSystem Spec
.
20 Oct 2009   #2
Tonza

Windows 7 Professional (32-bit)
 
 

Problem still unsolved, any ideas for procedures? I've been able to install avast on my work machine where I run Win 7 Enterprise x64.

I've also tried to run the install as Administrator, but no result with that.

As you can see in the description, Avast tries to download files and there it fails.
My System SpecsSystem Spec
20 Oct 2009   #3
Gazzasore

,Windows 7-64.7600.16385 Ultimate
 
 

Was your version of Avast a fresh copy or an old one

I mean if one doesn't work delete the file do a restart then download it again
clear your temp files too

I have had a problem at time only getting a part of a file & this was a fix
so your first download may had been a bad one then each copy from then on was a copy of the corrupt file
Just an idea
& there doesn't seem to be any difference between Home & Pro
My System SpecsSystem Spec
.

21 Oct 2009   #4
Tonza

Windows 7 Professional (32-bit)
 
 

Quote   Quote: Originally Posted by Gazzasore View Post
Was your version of Avast a fresh copy or an old one

I mean if one doesn't work delete the file do a restart then download it again
clear your temp files too

I have had a problem at time only getting a part of a file & this was a fix
so your first download may had been a bad one then each copy from then on was a copy of the corrupt file
Just an idea
& there doesn't seem to be any difference between Home & Pro
I first thought it would have been corrupt, but that was not the case. I downloaded it again and no result.
My System SpecsSystem Spec
21 Oct 2009   #5
Tonza

Windows 7 Professional (32-bit)
 
 

Now the problem is solved folks. Guess what! Windows installed some updates and voila, installing works!

Thanks for the help.
My System SpecsSystem Spec
Reply

 Unable to install Avast due network error.(Win7 Prox32)




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