Wifi connection issue


  1. Basi7
    Posts : 2
    Windows 7
       New #1

    Wifi connection issue


    Up until the other day I had no problems connecting with my laptop to the local wifi network. Now it won't let me, even though the network still shows up as available. I am able to access it from my other devices (iPad and iPhone) so I know the network is good. I can't reset the router because it is publicly used. I'm not savvy with IP address and all that so any help or ideas would be appreciated. So far I have reset the computer and cycled the wireless on and off on the computer. Thank you
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  3. PeaB4YouGo
    Posts : 457
    Microsoft Windows 10 Home Build 15036
       New #2

    Is it asking for a password? (Hopefully it is...) Any message that comes up once you try to connect would be helpful. Ask the people who admin the router for details re: passwords and protocols.
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  4. Basi7
    Posts : 2
    Windows 7
    Thread Starter
       New #3

    It is not asking for a password, nor has it ever required one. The message that comes up simply says "windows was unable to connect to network".
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