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Windows 7: Microsoft ISATAP Adapter 5- code 31


30 Jul 2013   #1

Windows 7 Home Premium 64 bit
 
 
Microsoft ISATAP Adapter 5- code 31

So in my device manager, under Network Adapters my Isatap adapter 5 isn't working. I am getting a code 31 which states "This device is not working properly because Windows cannot load the drivers required for this device"

I have tried updating the driver -It tells me I am up to date
The option to roll back the driver is greyed out
I have tried adding the legacy software -It seems to install without issue, but the error and yellow triangle with ! by my adapter stays there


If I am in normal mode and try to access the internet, my computer freezes. Mouse, keys, screen and everything (Even though my internet connection is very good)


I am using an Asus U56E, 64 bit w/ Windows 7 home premium. My laptop did not come with a disk to reinstall the operating system with, and I am not sure what to do from this point. Any suggestions on how I could fix this problem would be appreciated! Thanks.

My System SpecsSystem Spec
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30 Jul 2013   #2

Windows 7 Ult, Windows 8.1 Pro,
 
 

If you can post the ipconfig/all from this machine it would be most helpful.
My System SpecsSystem Spec
31 Jul 2013   #3

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by chev65 View Post
If you can post the ipconfig/all from this machine it would be most helpful.
Alright, here it is.


Attached Files
File Type: txt Config.txt (2.9 KB, 2 views)
My System SpecsSystem Spec
.


31 Jul 2013   #4

Windows 7 Ult, Windows 8.1 Pro,
 
 

You didn't do that quite right, it's ipconfig/all no spaces should look like picture below.


Attached Thumbnails
Microsoft ISATAP Adapter 5- code 31-my-ipconfig-all.png  
My System SpecsSystem Spec
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 Microsoft ISATAP Adapter 5- code 31




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