Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Website not loading in Windows 7 home computer...

07 Aug 2013   #1
mjl1297

Windows 7 64 bit
 
 
Website not loading in Windows 7 home computer...

I've got a bit of a poser I thought I would throw out there for you Windows 7 intelligentsia.

I recently migrated my website to a new webhost. After waiting for the DNS re-propagation period to run its course, I soon discovered that although I could load the website without issue at my workplace (Macintosh) I was unable to bring it up on my computer at home. After a bit of back and forth with the techs at the webhost, it eventually became obvious that the problem must be on my end somewhere.

I am using Windows 7 Pro 64 bit. I have flushed the DNS cache several times, cleared cache and cookies in several different browsers, rebooted modem and computer several times but still my website refuses to load. When I run the ping command and traceroute command the request times out immediately on the ping command and eventually does so on the traceroute command. One thing odd I have noticed is that when I ping the website from home it is pinging the wrong IP address (I am using the domain name when I run the command) whereas it pings the correct IP from work.

Strangely enough when I launch Win 7's Virtual XP mode and open a browser in it and type in my website it opens with no problem! To say the least I am stumped and I was wondering if anyone could tell me what is going on and what I need to do to get the website to open on the Win 7 side.

One thing I should add is that prior to the move I changed from a dedicated IP to a shared one. I don't know if this is playing a part in what I'm seeing or not. It still doesn't explain why it loads in my virtual XP mode though.

Any thoughts?


My System SpecsSystem Spec
.
07 Aug 2013   #2
Clownstyle

Windows 7 Ultimate x64
 
 

Have you thought about creating a new user account profile and testing it then?

Also, what is the website? I notice you didn't list it in your original post.
My System SpecsSystem Spec
07 Aug 2013   #3
mjl1297

Windows 7 64 bit
 
 

The website is superlather.com.

No I've not given any thought to creating a new user account. Particularly since it loads in my XP mode. I suppose I could try it though just to see.
My System SpecsSystem Spec
.

07 Aug 2013   #4
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Have you tried a different DNS server? Typically ISP DNS servers are normally the last to pick up new records.

Also have you edited the HOSTS file at all? If so please remove any entries in it as this will override any DNS requests

Josh
My System SpecsSystem Spec
07 Aug 2013   #5
mjl1297

Windows 7 64 bit
 
 

I forgot to mention the hosts file! No I haven't altered that although it was one of the things I checked early on.

I could try a different DNS server but there is still that niggling problem of it loading in the Win 7's XP mode which is using the servers I've always used.
My System SpecsSystem Spec
07 Aug 2013   #6
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

True, that is something I have been thinking of. If you are confident that your DNS servers are not the issue then temporarily disable any firewall or A/V applications you have and temporarily test the connection.

If that yields no results then boot your machine into Safe Mode with Networking to find help find the troublesome process however the only possible application that would be specific on one website I can think of is a firewall program.

Josh
My System SpecsSystem Spec
07 Aug 2013   #7
mjl1297

Windows 7 64 bit
 
 

I will try some of these suggestions when I get home in the hopes of solving the mystery.

Any ideas as to how the virtual XP mode is able to overleap all of these hurdles and go its merry way?
My System SpecsSystem Spec
07 Aug 2013   #8
andrew129260

Windows 10 Pro
 
 

Xp mode uses a virtual network adapter with its own (Default) settings. Its completely separated from the OS windows 7.
This is why xp mode worked, and your machine won't. You will probably see it under network adapter settings. Virtual adapter.
Quote   Quote: Originally Posted by mjl1297 View Post
One thing I should add is that prior to the move I changed from a dedicated IP to a shared one. I don't know if this is playing a part in what I'm seeing or not. It still doesn't explain why it loads in my virtual XP mode though.
This is probably what it is. Something is not calling out correctly.
It's defiantly something up with your settings somewhere.
I would suggest the host file, but this has already been talked about. Have you tried uninstalling your network adapter and reinstalling it? Reverting to default connection settings?
IS it just your website that will not load? Hardware firewall? Software firewall somehow blocking it?
My System SpecsSystem Spec
07 Aug 2013   #9
mjl1297

Windows 7 64 bit
 
 

Well that's good to know about the XP mode.

No I haven't tried reinstalling my network adapter. As far as I know it is just my website. I haven't altered any firewall settings and prior to the move everything loaded correctly.
My System SpecsSystem Spec
07 Aug 2013   #10
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Click here DDS

Click on Download Now button

When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

Double click the DDS icon on the Desktop then click the Run button to run the tool.

Place a check next to attach.txt and click Start . When done, DDS will open two logs
  • DDS.txt
  • Attach.txt

Save two logs onto your desktop and upload them with your reply

How To Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
My System SpecsSystem Spec
Reply

 Website not loading in Windows 7 home computer...




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Not loading Windows 7 home premium screen
I'm in need of some help. I just bought myself a new computer And had my friend install windows. It was working great for about two Days, but then it froze, so I reset it and now it won't load past the "blue windows 7 home premium" screen It randomly flashes black periodically But won't go...
General Discussion
page loading/ website
I have a farliy new laptop every once in a while when I open another tab and go to a website it won't load and if I try to close it I get a message saying "this window is busy. closing this window might cause problems" so I wait then after about 5 minutes I close it. So I thought it was the...
Browsers & Mail
Browser goes blank about loading website
Hello, I am new to this forum. I am currently facing some problems in loading webpages from browsers. I have tried every browers with me like Firefox, IE and Chrome. But every time i enters an url, it loads the url( as i can see the title bar showing the website title) but the browser shows the...
Browsers & Mail
Slow Loading Website Using Firefox
Here I am finally getting around to dealing with an annoying quirk using Firefox. I have FF10 on three machines all running Windows7 -- two desktops and one laptop. The behavior I am asking about occurs on all three so I believe that rules out a machine dependent problem. One site WTKR.com...
Browsers & Mail
My Laptop freezes while loading a website.
Asus Notebook G72 Windows 64-bit 6 gigs ram Nvidia Geforce GTX 2660M Intel Core Duo EAX Advanced HD 4.0 I hope someone can help me. Whenever I try to load this website about the music from Tron: Legacy (TRON LEGACY SOUNDTRACK | MUSIC BY DAFT PUNK), my computer freezes. I can't move...
BSOD Help and Support
Website not loading
i cant go on the website Google this message come up from firefox and it veries on different web browsers (ive tried all): ********** Unable to connect Firefox can't establish a connection to the server at Google. * The site could be temporarily unavailable or too busy. Try...
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:23.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App