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Windows 7: Windows 7 not longer letting me connect wirelessly

13 Aug 2013   #1
PassPose

Windows 7 Home Premium 64bit
 
 
Windows 7 not longer letting me connect wirelessly

A few months back we got a new router for our home and that's where the trouble started. My computer (desktop with a wifi card Asus PCE-n15) wouldn't connect right away but after a few minutes it unexpectedly would and the connection would be steady and fast. That is unless the computer went to sleep or I had to restart. Then I'd have to go through the waiting game again.

After a recent restart I can see the connections and the signal strength looks fine but nothing I do can make me connect. Other wifi devices in the same area can connect no problem. Any and all help is appreciated I do freelance web design and it's my only windows machine so I'm kinda stressing out.


1. Is this a wired or wireless connection issue?
Wireless

2. Who is your Internet Service Provider (ISP)?
US Providers - Comcast

3. What type of Broadband connection are you using?
Cable

4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo
SMC model SMCD3GNV

5. What is the Name of the Anti-Virus, Security or Firewall Software
AVG

6. pconfig /all output

Code:
Windows IP Configuration

   Host Name . . . . . . . . . . . . : PassPose
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 4:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 30-85-A9-F3-B5-0C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.or.comcast.net.
   Description . . . . . . . . . . . : ASUS PCE-N15 11n Wireless LAN PCI-E Card
   Physical Address. . . . . . . . . : 30-85-A9-F3-B5-0C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) #2
   Physical Address. . . . . . . . . : 00-02-72-B2-92-14
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 20-CF-30-AF-BD-82
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
For Wireless issue only:
Can't connect so I can't download -sorry

Thanks again


My System SpecsSystem Spec
.
14 Aug 2013   #2
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

You should probably start off by installing the latest driver for this device from the Asus site.
ASUSTeK Computer Inc. -Support- Drivers and Download PCE-N15=
My System SpecsSystem Spec
14 Aug 2013   #3
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Many people have trouble with the driver on the ASUS site.
Try the driver from the Realtek site. (RTL8192CE-VA4)
Install the driver from the device manager.

Realtek
My System SpecsSystem Spec
.

14 Aug 2013   #4
PassPose

Windows 7 Home Premium 64bit
 
 

Thanks for the advice, I've uninstalled the driver for the card twice now. The first time I installed with the Asus driver then after hearing about the issues some people had with them online I installed the Realtek driver. I did get the card to see the network sometimes, it even connected for a little over a hour before losing the signal.

Normally I consider myself to be a pretty tech savvy guy but this network stuff makes me feel like a moron. If you guys have any other suggestions let me know otherwise I think I might just buy a new card and see if that helps.
My System SpecsSystem Spec
14 Aug 2013   #5
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by PassPose View Post
Thanks for the advice, I've uninstalled the driver for the card twice now. The first time I installed with the Asus driver then after hearing about the issues some people had with them online I installed the Realtek driver. I did get the card to see the network sometimes, it even connected for a little over a hour before losing the signal.

Normally I consider myself to be a pretty tech savvy guy but this network stuff makes me feel like a moron. If you guys have any other suggestions let me know otherwise I think I might just buy a new card and see if that helps.
What type of security is the router set up for?

You should be using WPA-2 with AES encryption. Have you tried to reset the router?

Have you tried to turn off the wireless filter in the AVG settings?
My System SpecsSystem Spec
16 Aug 2013   #6
PassPose

Windows 7 Home Premium 64bit
 
 

Just a final update. It turns out I was having a hardware issue. I just want to say thanks to everyone for the advice.
My System SpecsSystem Spec
16 Aug 2013   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

It might be useful to others if you could explain in more detail.
What kind of hardware issue and what you did to solve the issue?
My System SpecsSystem Spec
17 Aug 2013   #8
andrew129260

Windows 10 Pro
 
 

I assume he means the router was at fault. Or his wifi adapter.

We will never know......
My System SpecsSystem Spec
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 Windows 7 not longer letting me connect wirelessly




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