Windows 7 not longer letting me connect wirelessly


  1. Posts : 3
    Windows 7 Home Premium 64bit
       #1

    Windows 7 not longer letting me connect wirelessly


    A few months back we got a new router for our home and that's where the trouble started. My computer (desktop with a wifi card Asus PCE-n15) wouldn't connect right away but after a few minutes it unexpectedly would and the connection would be steady and fast. That is unless the computer went to sleep or I had to restart. Then I'd have to go through the waiting game again.

    After a recent restart I can see the connections and the signal strength looks fine but nothing I do can make me connect. Other wifi devices in the same area can connect no problem. Any and all help is appreciated I do freelance web design and it's my only windows machine so I'm kinda stressing out.


    1. Is this a wired or wireless connection issue?
    Wireless

    2. Who is your Internet Service Provider (ISP)?
    US Providers - Comcast

    3. What type of Broadband connection are you using?
    Cable

    4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo
    SMC model SMCD3GNV

    5. What is the Name of the Anti-Virus, Security or Firewall Software
    AVG

    6. pconfig /all output

    Code:
    Windows IP Configuration
    
       Host Name . . . . . . . . . . . . : PassPose
       Primary Dns Suffix  . . . . . . . : 
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
    
    Wireless LAN adapter Wireless Network Connection 4:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
       Physical Address. . . . . . . . . : 30-85-A9-F3-B5-0C
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Wireless LAN adapter Wireless Network Connection 3:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : hsd1.or.comcast.net.
       Description . . . . . . . . . . . : ASUS PCE-N15 11n Wireless LAN PCI-E Card
       Physical Address. . . . . . . . . : 30-85-A9-F3-B5-0C
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Ethernet adapter Bluetooth Network Connection 2:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) #2
       Physical Address. . . . . . . . . : 00-02-72-B2-92-14
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Ethernet adapter Local Area Connection:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
       Physical Address. . . . . . . . . : 20-CF-30-AF-BD-82
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    For Wireless issue only:
    Can't connect so I can't download -sorry

    Thanks again
      My Computer


  2. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #2

    You should probably start off by installing the latest driver for this device from the Asus site.
    ASUSTeK Computer Inc. -Support- Drivers and Download PCE-N15=
      My Computer


  3. Posts : 1,996
    Windows 7 Home Premium 64 bit
       #3

    Many people have trouble with the driver on the ASUS site.
    Try the driver from the Realtek site. (RTL8192CE-VA4)
    Install the driver from the device manager.

    Realtek
      My Computer


  4. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Thanks for the advice, I've uninstalled the driver for the card twice now. The first time I installed with the Asus driver then after hearing about the issues some people had with them online I installed the Realtek driver. I did get the card to see the network sometimes, it even connected for a little over a hour before losing the signal.

    Normally I consider myself to be a pretty tech savvy guy but this network stuff makes me feel like a moron. If you guys have any other suggestions let me know otherwise I think I might just buy a new card and see if that helps.
      My Computer


  5. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #5

    PassPose said:
    Thanks for the advice, I've uninstalled the driver for the card twice now. The first time I installed with the Asus driver then after hearing about the issues some people had with them online I installed the Realtek driver. I did get the card to see the network sometimes, it even connected for a little over a hour before losing the signal.

    Normally I consider myself to be a pretty tech savvy guy but this network stuff makes me feel like a moron. If you guys have any other suggestions let me know otherwise I think I might just buy a new card and see if that helps.
    What type of security is the router set up for?

    You should be using WPA-2 with AES encryption. Have you tried to reset the router?

    Have you tried to turn off the wireless filter in the AVG settings?
      My Computer


  6. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Just a final update. It turns out I was having a hardware issue. I just want to say thanks to everyone for the advice.
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    It might be useful to others if you could explain in more detail.
    What kind of hardware issue and what you did to solve the issue?
      My Computer


  8. Posts : 4,566
    Windows 10 Pro
       #8

    I assume he means the router was at fault. Or his wifi adapter.

    We will never know......
      My Computer


 

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