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Windows 7: Can't access a specific domain... help pls.

20 Aug 2013   #1
grindy

Win 7 RC1
 
 
Can't access a specific domain... help pls.

I have a "situation" with a specific domain that I just can't seem to get resolved, so I'm here for some help - pls... Recently I managed to get myself infected with Whitesmoke's conduit translater virus, and think that this might be connected to the problem. The problem is that I can't get to ANY URL associated with Stratics.com. This is true for IE 10, latest Chrome and latest Firefox. None of them can access any url associated with Stratics.com. Now here's where it gets tricky. This system is wireless to my router and so is the laptop that sits in the other room. Both use the same signal from the router. The laptop can ping and tracert Stratics.com just fine, but my system here times out part way there. My hosts file is fine, btw.

What the heck is going on?


My System SpecsSystem Spec
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20 Aug 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Run these programs below

AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Delete and confirm the prompt.


Upload the log : The log file is at C:\AdwCleaner[n].txt

Junkware Removal Toolkit

Download Link Junkware Removal Tool

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file
My System SpecsSystem Spec
20 Aug 2013   #3
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Also you might want to take a look here

Remove WhiteSmoke Toolbar (Removal Instructions)
My System SpecsSystem Spec
.

20 Aug 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

grindy

Do you have a Windows 7 32-bit or 64-bit OS on the PC with the issue ?
My System SpecsSystem Spec
Reply

 Can't access a specific domain... help pls.




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