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Windows 7: Have to reset wireless adapter daily via troubleshoot connection

23 Aug 2013   #1

Windows 7 Home Premium 64 Bit SP1
 
 
Have to reset wireless adapter daily via troubleshoot connection

I am having an issue with my wireless connection on one of my computers. We run a total of 5 computers on my wireless network and only have the problem on one. After it has been sitting for a while, (usually overnight, it is my home office computer) I lose connection. It will have the icon with the computer screen with a red x over it. When I click on it it turns to bars with a yellow symbol over it. I click on that and it shows available networks. I click to connect to mine and the yellow symbol becomes a blue circle. It stays like that for a few minutes and I then get a cannot connect to network error. I click on trouble shoot, it detects and resets the adapter and it connects. I have already tried unchecking the power saving box in adapter properties and flushing the dns. I also disabled the power shut of in the computer power management. I have tried 3 different adapters and the same problem. So far I have had no issues with disconnect while using the computer. Possibly happens when the comp goes to sleep. I think I will disable sleep mode overnight and see if that helps. Any suggestions appreciated. Thanks in advance.

ISP-CenturyLink
DSL
Zyxel PK500 Modem/Router
Norton Antivirus Online Version 20.4.0.40


Windows IP Configuration
Host Name . . . . . . . . . . . . : NewOffice
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : PK5001Z
Wireless LAN adapter Wireless Network Connection 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : E8-4E-06-08-F9-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection 5:
Connection-specific DNS Suffix . : PK5001Z
Description . . . . . . . . . . . : Realtek RTL8192CU Wireless LAN 802.11n USB 2.0 Network Adapter
Physical Address. . . . . . . . . : E8-4E-06-08-F9-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::31a0:5e78:62f0:9e48%18(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.140(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, August 23, 2013 12:21:02 PM
Lease Expires . . . . . . . . . . : Saturday, August 24, 2013 12:21:01 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 434654726
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A9-85-CD-00-25-11-59-D6-1E
DNS Servers . . . . . . . . . . . : 192.168.0.1
205.244.194.36
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82567V-2 Gigabit Network Connection
Physical Address. . . . . . . . . : 00-25-11-5B-4D-D5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{41FB4D30-EF5A-494F-B1EC-82B681F06EAB}:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.PK5001Z:
Connection-specific DNS Suffix . : PK5001Z
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.140%36(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.1
205.244.194.36
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1414:3e58:3f57:ff73(Preferred)
Link-local IPv6 Address . . . . . : fe80::1414:3e58:3f57:ff73%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{EA8713C9-52CC-42DD-A388-B7B0CCC5398B}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

I tried Xirrus WiFi Inspector but could not get the screen to show up in paint?

My System SpecsSystem Spec
.

23 Aug 2013   #2

Windows 7 Professional x64 SP1
 
 

Can you try disabling USB power saving by following this procedure:

1. In Power options, click Change advanced power settings.

2. In the Power Options dialog box, expand USB settings, and then expand USB selective suspend setting.

3. If you want to enable Windows 7 to turn on the USB root hub when the computer is running on battery power, click Disabled in the On battery list.

4. If you want to enable Windows 7 to turn on the USB root hub when the computer is plugged in to a power outlet, click Disabled in the Plugged in list, and then click OK.

Source: Windows disable USB power saving (DisableSelectiveSuspend) | gordy.b.stronach

Test if the problem still persist.
My System SpecsSystem Spec
23 Aug 2013   #3

Windows 7 Home Premium 64 Bit SP1
 
 

Thank you for your reply. I already have done this, sorry if I wasn't clear. Same problem
My System SpecsSystem Spec
.


24 Aug 2013   #4

Windows 7 Home Premium 64 Bit SP1
 
 

UPDATE: I set the computer to not sleep and overnight there was no disconnect.
My System SpecsSystem Spec
24 Aug 2013   #5

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I don't like the Sleep and Hibernate functions of Windows. It's a personal preference, but I believe that one might as well shut the computer down overnite. I know that, with laptops, it's easy just to shut the lid and let the system go to sleep, but I'm a big advocate of just shutting down.
My System SpecsSystem Spec
26 Aug 2013   #6

Windows 7 Home Premium 64 Bit SP1
 
 

This is not a laptop and I usually just leave it on all the time. It definitely has to do with the sleep function, sat all weekend without going to sleep and no disconnect. I have heard different theories on whether to shut down or not, I guess that would be for another thread. Thank you very much for your reply.
My System SpecsSystem Spec
26 Aug 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult, Windows 8.1 Pro,
 
 

Often times you can fix this type of problem by only installing the WiFi driver but not the connection software.

Sometimes you need to go into the driver package to find the actual driver so as to install it without the vendor specific connection software which tends to cause problems with the sleep functionality in Windows.
My System SpecsSystem Spec
26 Aug 2013   #8

Windows 7 Home Premium 64 Bit SP1
 
 

I am using the driver only. No connection software, just windows.
My System SpecsSystem Spec
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 Have to reset wireless adapter daily via troubleshoot connection





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