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Windows 7: Internet disconnects but shows connected in network & sharing center .

23 Aug 2013   #1

WINDOWS 7 ULTIMATE X64
 
 
Internet disconnects but shows connected in network & sharing center .

Hello guys... Please me out in solving my Frequent internet disconnection problem.

Problem #1 : while browsing or streaming , or while playing MP games internet stops. No page opens but... Torrents still downloads at full speeds. 220-240kbps. If facebook is opened in my browser am able to chat with people ( All the 4 lights in modem are lit PWR LINK DATA ETHRNT ). In the network & sharing center it shows connected. Only way to get everything back online is to Reboot the modem.

Troubleshooting#1 : Guys am from India, & called my ISP guy to fix the problem & guy says the problem is from my end.... VIRUS .... " my system could be corrupted with VIRUS which is blocking my Modem Ports" So when i reboot the modem the VIRUS goes off... & the internet starts to work fine, & after sometime the VIRUS gets clogged into the ports again." I don't know which Port he was referring to & i don't know how true this is.

Troubleshooting#2 : i changed two different modems one them is a brand new ISP provided, & the problem still continues.
I had a spare router Asus RT N13U B1 & a pci card. installed & connected & still the same problem.

Please help me out.

My System SpecsSystem Spec
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23 Aug 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Download Farbar Recovery Scan Tool on another PC and use a USB flash drive to transfer it to your issued PC


64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Usb drive to your Desktop ( infected PC )

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

Note   Note
The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt


Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
My System SpecsSystem Spec
23 Aug 2013   #3

WINDOWS 7 ULTIMATE X64
 
 

^ Thanks for the reply.
Please check the attachments .


Attached Files
File Type: txt FRST.txt (65.2 KB, 1 views)
File Type: txt Addition.txt (28.2 KB, 2 views)
My System SpecsSystem Spec
.


23 Aug 2013   #4

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Download CKScanner by askey127 below
  • Download link CKScanner
  • Save it to your Desktop
  • Right-click CKScanner.exe select
  • Click Search For Files
  • When the cursor hourglass disappears, click Save List To File
  • A message box will verify the file saved
  • Upload CKFiles.txt in your next reply
My System SpecsSystem Spec
23 Aug 2013   #5

WINDOWS 7 ULTIMATE X64
 
 

Done.
Please check them


Attached Files
File Type: txt ckfiles.txt (1.7 KB, 3 views)
My System SpecsSystem Spec
23 Aug 2013   #6

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Uninstall your Adobe software and Autodesk software . You used keys to install the programs .
My System SpecsSystem Spec
23 Aug 2013   #7

WINDOWS 7 ULTIMATE X64
 
 

^ am sorry , can u please elaborate. i had Adobe software installed very long ago except Premier pro, but the disconnection problem started just few months ago. & also i forgot to mention one thing, some times the space in C fills up full with just 20 -30mb of space left.. & when i reboot its back to normal with 15GB of free space. but the free space is decreasing day by day like 500mbs for 2 days .
My System SpecsSystem Spec
23 Aug 2013   #8

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Uninstall the premiere pro and Autodesk

Then do

Copy and paste the code below into Notepad. To open Notepad, click on . Inside type notepad and then press <ENTER> button .

Code:
@Echo off
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
cls
echo Script finished.
pause
del %0
In Notepad, click File and then Save. Type reset.bat inside file name section . Change Save as Type to All Files, and then save the file to your desktop. After the file is saved, right click on the RESET.bat choose . Once it's finished running, restart your computer.

Scan on one Browser . Either or on or

On
Hold down Control and click on ESET Online Scanner to open ESET OnlineScan in a new window
Click the button
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.


On or
Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Right click on choose on your desktop
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.
My System SpecsSystem Spec
23 Aug 2013   #9

WINDOWS 7 ULTIMATE X64
 
 

^ wow.. .will do as u say. its late here. I will post it soon tomorrow.
Thank you very much
My System SpecsSystem Spec
24 Aug 2013   #10

WINDOWS 7 ULTIMATE X64
 
 

Done, there were total 10 threats found, but i wonder why Avast didn't pick these up ? Please check the attachment.
Thanks.


Attached Files
File Type: txt ESETScan Result.txt (1.4 KB, 3 views)
My System SpecsSystem Spec
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 Internet disconnects but shows connected in network & sharing center .




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