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Windows 7: Remote Assistance help

24 Aug 2013   #1

 
 
Remote Assistance help

I have a windows 7 home premium and am trying to do remote assistance to a windows Vista home premium using microsofts remote access. It just wont go. Is there a trick to this or something? I can use the remote access when accessing another windows 7 no problem, but the Vista I cant.. Any help would be appreciated.

My System SpecsSystem Spec
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24 Aug 2013   #2

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Welcome clammypammy,

I find the FREE version of TeamViewer works fine with all Windows 7 versions, Vista & XP versions. Very simple to set up for several remote computers on the internet, like home, work, relatives, etc.

TeamViewer
My System SpecsSystem Spec
24 Aug 2013   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Be sure and check your firewalls, too. There are some that will block any attempts to do this until you enable the function.
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24 Aug 2013   #4

 
 

thanks.. Ill try it/.
My System SpecsSystem Spec
24 Aug 2013   #5

Microsoft Windows 7 Ultimate 32-bit 7601
 
 

You cant connect to a vista computer running home premium

http://windows.microsoft.com/en-ca/w...=windows-vista
My System SpecsSystem Spec
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 Remote Assistance help




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