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Windows 7: Remote Assistance help

24 Aug 2013   #1

Remote Assistance help

I have a windows 7 home premium and am trying to do remote assistance to a windows Vista home premium using microsofts remote access. It just wont go. Is there a trick to this or something? I can use the remote access when accessing another windows 7 no problem, but the Vista I cant.. Any help would be appreciated.

My System SpecsSystem Spec
24 Aug 2013   #2

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)

Welcome clammypammy,

I find the FREE version of TeamViewer works fine with all win7 versions, Vista & XP versions. Very simple to set up for several remote computers on the internet, like home, work, relatives, etc.

My System SpecsSystem Spec
24 Aug 2013   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Be sure and check your firewalls, too. There are some that will block any attempts to do this until you enable the function.
My System SpecsSystem Spec
24 Aug 2013   #4


thanks.. Ill try it/.
My System SpecsSystem Spec
24 Aug 2013   #5

Microsoft Windows 7 Ultimate 32-bit 7601

You cant connect to a vista computer running home premium
My System SpecsSystem Spec

 Remote Assistance help

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