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Windows 7: Problem with wireless adapter or access point

25 Sep 2013   #31
jessica143

windows 7 home premium 64 bit
 
 

didnt work sundeep b...do you need me to switch everything back the way it was or keep it where its at??


My System SpecsSystem Spec
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26 Sep 2013   #32
Sundeep B

Windows 7 Enterprise x86 SP1
 
 

Hi jessica143,

Please share the Service Tag of system and name on account via Private Message (Click on my name and click on Send a private message). I will look into the details and determine further course of action.
My System SpecsSystem Spec
01 Oct 2013   #33
Sundeep B

Windows 7 Enterprise x86 SP1
 
 

Hi,

Would like to update everyone that we had tried almost all troubleshooting steps and eventually re-installed OS as well, however, the wireless card was not working. We isolated the issue to be related to wireless card hardware and jessica will be replacing the wireless card.
My System SpecsSystem Spec
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30 Nov 2014   #34
freewill785

Window7 ,SP1, 64 bit,
 
 

I'm facing the same exact problem, and I did every steps you mentioned, but it didn't work, so I guess I have to renew the wireless card on my system? yes?

and guys, thank you so much for all this info, really helpful.
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 Problem with wireless adapter or access point




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