Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Internet keeps going out: Default Gateway and DNS Server error


11 Sep 2013   #1

Windows 7 Home Premium 64bit
 
 
Internet keeps going out: Default Gateway and DNS Server error

I am running Windows 7 64-bit. My Internet connection keeps getting dropped, and when I run the troubleshooter, I can get two different messages: "(DNS server) is not responding" or "The default gateway is not available." When I get the former, I have to restart my router. Any amount of time later, my connection is dropped again. It can be a day or just a couple of minutes.

I'm using an Arris DG860A provided by time warner cable. Seems to drop more frequently when i run a P2P program. I also thought about upgrading my Realtek PCIe GBE Family Controller from version 7.50.1123.2011 to version 7.073.0723.2013

Here is my ipconfig /all:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Richard
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : socal.rr.com

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : E0-06-E6-31-0A-90
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D4-BE-D9-A5-D0-D7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2605:e000:9d00:2500:212b:715b:4f59:abbf(P
referred)
Temporary IPv6 Address. . . . . . : 2605:e000:9d00:2500:a0c5:4b07:455e:6091(P
referred)
Link-local IPv6 Address . . . . . : fe80::212b:715b:4f59:abbf%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, September 10, 2013 9:47:17 PM
Lease Expires . . . . . . . . . . : Tuesday, September 10, 2013 10:47:46 PM
Default Gateway . . . . . . . . . : fe80::21d:d4ff:fe9b:4591%11
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 248823513
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-50-EF-F8-D4-BE-D9-A5-D0-D7

DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{DDB4FF5E-213D-433D-918D-99B96DEC80C8}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.socal.rr.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:b0:21d7:3f57:fffc(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::b0:21d7:3f57:fffc%16(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

My System SpecsSystem Spec
.

11 Sep 2013   #2
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hello,

Please post speedtest for review.
Speedtest.net by Ookla - The Global Broadband Speed Test

By any chance are you aware if others are heavily utilizing the bandwidth like P2P, video streaming or heavy gaming.
My System SpecsSystem Spec
11 Sep 2013   #3

Windows 7 Home Premium 64bit
 
 

Speed Test:

Speedtest.net by Ookla - My Results

http://www.speedtest.net/result/2960753486.png

My roommate and I both stream video frequently on Netflix and Youtube. I'm the only one who uses P2P and when I game I shut everything else down usually.
My System SpecsSystem Spec
.


Reply

 Internet keeps going out: Default Gateway and DNS Server error




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:35 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33