Can't download from Microsoft.

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  1. Posts : 32
    Windows 7
       #1

    Can't download from Microsoft.


    Hello.

    This is kinda strange issue and i dunno what really caused it

    Since 2-3 days ago i could download updates and stuff without any problems but not it fails to connect with microsoft servers.
    Umm i can browse microsoft.com(system32/drivers/etc/host file seems ok) and go to download pages of updates etc but then IDM adds the link to it's list but fails to download it.

    Windows Update searches for 20-30 minutes and then says error connecting.
    I can show some screens if needed.

    You guys have any idea what is wrong and how to fix this ?

    Regards.
      My Computer


  2. Posts : 932
    Windows 7 Ultimate x64 SP1
       #2

    What kind of virus software and firewall software are you using??
      My Computer


  3. Posts : 31,249
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #3

    One thing to try to check DNS operation is to try to ping www.microsoft.com
    you will probably get a time-out but should at least see the Microsoft IP address (I get 65.55.12.249 yours may vary).

    If this fails to provide an ip then you have a DNS problem or, of course a connectivity problem

    When you have the IP you can also try pinging this to confirm that you have connectivity.

    You can also enter the IP into the browser to see if you can get a connection that way.

    Please try the above and post the results :)
      My Computers


  4. Posts : 32
    Windows 7
    Thread Starter
       #4

    DarkXeno said:
    What kind of virus software and firewall software are you using??
    Avira Premium Security.
    Firewall level set to medium.
    It's not an antivirus solution problem,it was working fine since 2 months or something.

    Barman58 said:
    One thing to try to check DNS operation is to try to ping www.microsoft.com
    you will probably get a time-out but should at least see the Microsoft IP address (I get 65.55.12.249 yours may vary).

    If this fails to provide an ip then you have a DNS problem or, of course a connectivity problem

    When you have the IP you can also try pinging this to confirm that you have connectivity.

    You can also enter the IP into the browser to see if you can get a connection that way.

    Please try the above and post the results :)
    I get 207.46.19.254 and i opened the ip in a browser and sends me here http://207.46.19.254/en/us/default.aspx?pf=true which is the microsoft site.

    But i can't download anything from microsoft
    I can't see what the problem can be,and no i haven't applied any patch to windows.
      My Computer


  5. Posts : 32
    Windows 7
    Thread Starter
       #5

    Sorry for double post.

    Here is what i get from windows update.

      My Computer


  6. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #6

    Are you behind a proxy? Does the page open at this link? Microsoft Update
      My Computer


  7. Posts : 32
    Windows 7
    Thread Starter
       #7

    No i am not behind a proxy o_o
    And yes the page opens and then it automatically opens Windows Update.
      My Computer


  8. Posts : 11,840
    64-bit Windows 8.1 Pro
       #8

    Yardo, I think that its time to think about backing up your data and reinstalling.. Your inability to download from windows update is a serious roadblock to your system integrity and security... Let us know what you want to do..
      My Computer


  9. Posts : 32
    Windows 7
    Thread Starter
       #9

    Yeah i know i was thinking that as well but i got too many installed stuff that reformatting and installing all over again is such a pain.

    Will install official Win7 this weekend i guess.

    Thanks for trying to help,i see this was some pretty messed up issue.
      My Computer


  10. Posts : 11,840
    64-bit Windows 8.1 Pro
       #10

    Lol ... I feel your pain, but thats the way it is with bleeding edge software ... Ive lost count of the times Ive had to reinstall.. Once you get it set up though, you should image your drive/partition just in case...
      My Computer


 
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