Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Password not accepted in new router

03 Dec 2013   #11
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Huawei HG533 Known Issues

Here is the list of Known Issues with the Huawei HG533. These faults are known to QA and Labs and do not need to be reported. The part in bold may be relevant in this case.
  1. WLAN is shown as 130/135Mbps reported by Windows and inSSIDer shows single smaller bandwidth indicating operation in 20MHz mode only
  2. Custom UI becomes unresponsive intermittently
  3. Intermittent loss of wireless connectivity has been witnesses in testing
  4. Username field on Connection page of router UI does not support ASCII special characters
  5. Password field on Connection page of router UI does not support ASCII special characters
  6. When a fibre (WAN) line is connected accessing the UI brings up the Connection page
  7. Poor peformance seen with upload file transfers with the Netgear WN111v2 adapter
  8. Multiple download file transfer throughput poor when used with a Realtek RTL8191SE adapter
  9. The error seconds on the custom UI ADSL (sync) Summary page is not working
  10. The USB Samba function will not work on Windows system without changes in the operating system security policy or registry.
I have also read that for the user name and password using supervisor may work instead of Admin. Apparently supervisor relates to a hidden user account with full access.


My System SpecsSystem Spec
.
05 Dec 2013   #12
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Chev...appreciate your time and the info.
Interesting this router appears to have so many 'issues'.
However, as far as my router's particular password is concerned, there are no special characters involved so again, why Win7 won't accept it is the continuing and really annoying mystery.
As I said, using Ethernet cable, no need for password, so no problem connecting. Also, to get into the settings and check etc 'admin' is used as normal. Interesting, though, that 'supervisor' appears to work also.
So still no further forward...
My System SpecsSystem Spec
05 Dec 2013   #13
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by kwil View Post
Hi Chev...appreciate your time and the info.
Interesting this router appears to have so many 'issues'.
However, as far as my router's particular password is concerned, there are no special characters involved so again, why Win7 won't accept it is the continuing and really annoying mystery.
As I said, using Ethernet cable, no need for password, so no problem connecting. Also, to get into the settings and check etc 'admin' is used as normal. Interesting, though, that 'supervisor' appears to work also.
So still no further forward...
Well the router would have to accept the password not Windows 7. I was thinking a keyboard problem or keyboard setting might be a problem here.

Yes I found the information about the supervisor access by searching around.

If using supervisor works to access the router then what is the problem?
My System SpecsSystem Spec
.

05 Dec 2013   #14
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi again Chev...bit of a mis-communication I think. I didn't mean I'd actually tried 'supervisor'. Didn't need to since 'admin' works as normal. I only used the Ethernet connection in the first place to ensure the password that shows there is the same as that on the back of the router. It is...
Keyboard works fine, but I see your point there...Did actually change the keyboard at one point in this saga without any joy.
I really did think that both Win7 AND the router would have to exchange the password info...The router worked fine with a tablet, remember. That left Win7...Or, as a long shot, could it be my wireless adapter despite it never skipping a beat, even now?
My System SpecsSystem Spec
05 Dec 2013   #15
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by kwil View Post
Hi again Chev...bit of a mis-communication I think. I didn't mean I'd actually tried 'supervisor'. Didn't need to since 'admin' works as normal. I only used the Ethernet connection in the first place to ensure the password that shows there is the same as that on the back of the router. It is...
Keyboard works fine, but I see your point there...Did actually change the keyboard at one point in this saga without any joy.
I really did think that both Win7 AND the router would have to exchange the password info...The router worked fine with a tablet, remember. That left Win7...Or, as a long shot, could it be my wireless adapter despite it never skipping a beat, even now?
So you are saying it still won't accept any password? Or you can't access the page when using wireless?

Well the browser which I assume is IE 10 or 11, may have a compatibility problem with your router page, I had a similar problem with my router where the buttons didn't work unless I used compatibility mode.

In this case you could try going into the Internet options of IE' upper right, Tools>then choose compatibility settings while you are on the routers page try setting that page to use compatibility mode and see if that helps.
My System SpecsSystem Spec
05 Dec 2013   #16
crankypenguin

Windows 7 Ultimate x64
 
 

I remember one time I kept getting this issue until I realized I had my caps lock pressed and the router would not accept the input password. Or perhaps it's an issue with your keyboard? Do you have a spare you can try?
My System SpecsSystem Spec
06 Dec 2013   #17
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Chev...thanks again for your time.
1. Windows 7 recognises the router (its SSID) but rejects what is the correct password, properly typed and tested on another keyboard just in case. That's the one and only problem. The router works via Ethernet fine but not of course wirelessly because of the password. This despite the router operating wirelessly when using a tablet, connected using the same password as Win7 is rejecting.
2. As for the browser: I've not used IE for many years. Always Firefox for me. Occasionally Chrome. Since Firefox has worked flawlessly with all previous routers there can't be a problem with my browser.

For crankypenguin: thanks for your input, but as above, already tried different keyboard etc. It's not a problem with wrong case or keyboard. Just rejection of the correct password.

The saga continues....GRRRRRRRRR!
My System SpecsSystem Spec
06 Dec 2013   #18
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

I don't see this in earlier posts, but, when you say "correct password" do you mean the case-sensitive Security Key? Ours is a 16 digit alpha-numeric Key, and if you don't have that right you won't be able to connect wirelessly. Your tablet may have automatically found the key the first time it connected, that's why its working.

I don't have wireless on my desktop so I can't help with any settings from my end, but I do have a verizon wi-fi router.
You would need to get the security key from your router and apply it to the proper setting on one of your adapter settings pages.

My wife could see the SSID, but couldn't connect her nook or phone wirelessly until I found that and applied that key to her devices.

I just checked, do you have the manual for the hg533? Start at chapter 3.2 Setting Up a Wireless Connection Manually.

Quote:
The WLAN name (SSID) and WLAN access password of the HG533
are preset before delivery. You can find them from the label on the
bottom of the HG533.

Source: Downloads - Huawei Device Co., Ltd..
My System SpecsSystem Spec
06 Dec 2013   #19
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by kwil View Post
Hi Chev...thanks again for your time.
1. Windows 7 recognises the router (its SSID) but rejects what is the correct password, properly typed and tested on another keyboard just in case. That's the one and only problem. The router works via Ethernet fine but not of course wirelessly because of the password. This despite the router operating wirelessly when using a tablet, connected using the same password as Win7 is rejecting.
2. As for the browser: I've not used IE for many years. Always Firefox for me. Occasionally Chrome. Since Firefox has worked flawlessly with all previous routers there can't be a problem with my browser.

For crankypenguin: thanks for your input, but as above, already tried different keyboard etc. It's not a problem with wrong case or keyboard. Just rejection of the correct password.

The saga continues....GRRRRRRRRR!
Did you try deleting the old wireless profile then create a new one designating the routers security settings, SSID, encryption etc. ?
My System SpecsSystem Spec
08 Dec 2013   #20
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for the input, Anak...Yes, the 'security key = password', always typed in correctly. No joy ever.
Appreciate the manual, Anak, as I didn't actually have one. Read it carefully, checked everything - yet again!...Still zilch...same problem.
Remember I'd double-checked the password by connecting the 533 via Ethernet cable and entering the settings that way to check it. It was exact.

Chev: thanks again but I've already tried that, ensuring I ditched every profile I had, so that in 'Manage Wireless Networks' nothing there. Tried to connect the 533...well you know the rest.
When I reconnected the 523 (ie my 'current' router) its password was recognised every time...That' why I'm able to be online at all.
I did try with another brand-new router lent to me by a friend over this weekend: same result...password not accepted....even though typed in correctly, so surely it has to be something within Win7 that's not 'allowing' the password?
My System SpecsSystem Spec
Reply

 Password not accepted in new router




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Can't connect to router but I know the password
solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved solved
Network & Sharing
How do I set up a password for my ROUTER?
ROUTER. Not a Wi-fi.
Network & Sharing
Changing Router Password
I need to access my router's (Cisco E3000) configuration utility, but of course, that requires entering a username and password, which I guess that I must have used something even unusual to me, because now it won't accept anything that I can think of. How do I discard the current username and...
Network & Sharing
Router Password?
OK, not quite a Windows 7 issue, but since this appears to be such a knowledgeable place I thought I'd ask here first - a client has a router that someone else installed, and who is no longer available through any means, apparently. They have a Draytek Vigor 2820 router, which works well, and also...
Network & Sharing
Resetting Router Password
Was wondering if anyone knows how to reset router password, seem to had forgotten it can't login to Linksys Admin Panel to manage settings. Using Linksys WRT110 (trying to login @ 192.168.1.1) Any help :zip:
Hardware & Devices
router password
Since I put on w7 it locked my wireless router and I cannot get into it. My granddauter has a mac and it is wireless and cannot get into my wifi unless she has a pass word...I wrote it down somewhere but I cannot find it...how do search my system to find the pasword..please help Kas:D:D
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:07.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App