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Windows 7: Static IP, Router, Office Network losing Internet

27 Sep 2013   #21
jimnycricket

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Quote   Quote: Originally Posted by jimnycricket View Post
Quote   Quote: Originally Posted by jimnycricket View Post
Second day - other than some delay in the response time, both the constant ping to the router and google seem to be good. However, this has been the case before where it can go for weeks without issue and then one morning, internet is down.
UPDATE: I was intrigued by one of the post about changing the modem's setting (ie DNS) so I inquired with Time Warner about gaining access. They don't allow clients to access their modem but they can "bridge" it to my router to "gain full access". I fully don't understand it but I decided to let him bridge it. He couldn't do it. He wasn't able to access my router. He rebooted the modem. He had me physically go through the power cycle and was not successful. He is sending out a technician to physically look at this modem. I am thinking this might have been the culprit for internet connection issue and me having to reboot the router.

QUESTION: Bridging the modem to the router. What is this and should I do this? At the end of the day, I will be perfectly fine without bridging it as long as I don't have to keep rebooting the router from time to time - leaving me to worry when I am away from the office that my staff is without internet.
Yep, that would have been my guess as to where the problem is since you have already swapped out a router on your side of the modem.
I am going to close this thread and marked as solved.
The swapping out of modem from time warner, I think (crossing fingers), solved it.


My System SpecsSystem Spec
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01 Oct 2013   #22
jimnycricket

Windows 7 Professional 64bit
 
 

The internet is solid. Computers are picking up IP address quickly even when the server is rebooted... The hardware modem was the culprit.
My System SpecsSystem Spec
01 Oct 2013   #23
UsernameIssues

W7 Pro SP1 64bit
 
 

Glad that it got fixed :-)
My System SpecsSystem Spec
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04 Oct 2013   #24
jimnycricket

Windows 7 Professional 64bit
 
 

Update: Another week of solid internet/network connection. I even brought some tools and screws to mount the hardware permanently on the wall. I hope I don't return to this thread to seek more help (THanks everyone)
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 Static IP, Router, Office Network losing Internet




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