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Windows 7: Is my network card fried?

29 Sep 2013   #1
bishop101

Windows 7 Professional x64
 
 
Is my network card fried?

The network icon on the bottom right of the task bar appears crossed out.

If I open the network center it says I'm not connected to the internet or the LAN.

If I run the network diagnostic test it tells me that I need to install an adapter.

If I try to configure the network adapter (in network center) the page just stays blank as if it were trying to load but it never does.

In Device Manager under monitors no network device appears at all.

If I type 'ipconfig /all' under Local Area Connection the physical address appears as 00:00:00:00:00:00

If I type ipconfig /release and /renew it tells me that no adapter is available to perform the operation.

In my router the computer is no longer listed under the DHCP client list.

But the light on the Ethernet card on the back of the computer is still on.


My System SpecsSystem Spec
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29 Sep 2013   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

One way to test would be to run another operating system from your CD/DVD drive and see it that OS can make the network adapter work.
My System SpecsSystem Spec
29 Sep 2013   #3
bishop101

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
One way to test would be to run another operating system from your CD/DVD drive and see it that OS can make the network adapter work.
I went out and got myself a Ethernet card worth $11 and it's working now.

The failed card was part of the mobo. Reading up some trouble shooting I came across some info that when some computers are taken over and are used as bots the network card appears deactivated as mine was. Which scares me a bit since I just finished setting up remote desktop on the PC a couple of weeks ago.

So I will definitely run a Linux live distro and see if the mobo adapter works. Ran some scans and nothing showed up.
My System SpecsSystem Spec
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29 Sep 2013   #4
UsernameIssues

W7 Pro SP1 64bit
 
 

You can also run an offline scan using WDO and/or Download Kaspersky Rescue Disk 10
My System SpecsSystem Spec
07 Oct 2013   #5
diplo

Windows 7 Profession x64
 
 

This reminds me of an issue I had with on-board sound not working. I tried absolutely everything and finally a live ubunutu CD as a last resort to troubleshoot the hardware. Turns out on-board sound was just dead. My point: using a live linux system is a great last-resort when troubleshooting potentially faulty hardware.
My System SpecsSystem Spec
Reply

 Is my network card fried?




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