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Windows 7: Can't load HTTPS websites

01 Oct 2013   #1
gifpaste

Win7 Pro SP1
 
 
Can't load HTTPS websites

I'm unable to open any HTTPS website. This morning my router died and I replaced it with a new one. I called my ISP to verify I have correct DNS servers. I can't think of anything that would restrict https in the router..

When I try to load https I get a connection timed out, as if the server isnt there. For example I can load amazon.com, but when I click on my account it times out.

Any suggestions? I realize this might not be Win7 specific..


My System SpecsSystem Spec
.
01 Oct 2013   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Do you have other pc overthere connected to same router? Does it have the same problem?
My System SpecsSystem Spec
01 Oct 2013   #3
gifpaste

Win7 Pro SP1
 
 

All devices can't access https so gotta be the new router. iphone, ipad, kindle, laptop, etc. DIR-655 router
My System SpecsSystem Spec
.

01 Oct 2013   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by gifpaste View Post
I'm unable to open any HTTPS website. This morning my router died and I replaced it with a new one. I called my ISP to verify I have correct DNS servers. I can't think of anything that would restrict https in the router..

When I try to load https I get a connection timed out, as if the server isnt there. For example I can load amazon.com, but when I click on my account it times out.

Any suggestions? I realize this might not be Win7 specific..
Did you change any settings in the router? Is it a new bought router?
My System SpecsSystem Spec
01 Oct 2013   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Look in the router config. Is port 443 blocked?
My System SpecsSystem Spec
01 Oct 2013   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by gifpaste View Post
All devices can't access https so gotta be the new router. iphone, ipad, kindle, laptop, etc. DIR-655 router
Did you change any settings after buying it? See http://www.dlink.com/-/media/Consume...0312v23pdf.pdf page 5. There is the reset button
My System SpecsSystem Spec
01 Oct 2013   #7
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by gifpaste View Post
I'm unable to open any HTTPS website. This morning my router died and I replaced it with a new one. I called my ISP to verify I have correct DNS servers. I can't think of anything that would restrict https in the router..

When I try to load https I get a connection timed out, as if the server isnt there. For example I can load amazon.com, but when I click on my account it times out.

Any suggestions? I realize this might not be Win7 specific..
It sounds like the modem requires a reset in order to pick up the new router.

Usually just unplugging the modem from the wall for a few minutes and unplugging the modem from the router will do the trick.

Plug the modem back in to power then wait for the lights to finish blinking then plug the modems WAN or internet port into the DIR-655's Internet port.

I'm running the same router as my gateway, good router.
My System SpecsSystem Spec
01 Oct 2013   #8
gifpaste

Win7 Pro SP1
 
 

Performed many factory resets, also unplugged cable modem + router, then powered on CM waited for ready, then powered on router.

I see no where in router where I can disable 443/ssl/https kind of option, fresh factory reset (abouth the 5th tonight)

I've narrowed it down to when I enter my network information, https goes away. I have a static isp from my ISP

From a fresh factory reset it defaults to DHCP for wan, it correctly gets my static IP and gateway provided by ISP
The router also has 'Enable Advanced DNS Service' checked which "Advanced DNS is a free security option that provides Anti-Phishing to protect your Internet connection from fraud and navigation improvements such as auto-correction of common URL typos." This greys out the DNS addresses and uses D-Links: 204.194.232.200 + 204.194.234.200

At this point I can load gmail on all devices, but a few minutes later I'm again no longer able to connect over https on any device
My System SpecsSystem Spec
02 Oct 2013   #9
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by gifpaste View Post
Performed many factory resets, also unplugged cable modem + router, then powered on CM waited for ready, then powered on router.

I see no where in router where I can disable 443/ssl/https kind of option, fresh factory reset (abouth the 5th tonight)

I've narrowed it down to when I enter my network information, https goes away. I have a static isp from my ISP

From a fresh factory reset it defaults to DHCP for wan, it correctly gets my static IP and gateway provided by ISP
The router also has 'Enable Advanced DNS Service' checked which "Advanced DNS is a free security option that provides Anti-Phishing to protect your Internet connection from fraud and navigation improvements such as auto-correction of common URL typos." This greys out the DNS addresses and uses D-Links: 204.194.232.200 + 204.194.234.200

At this point I can load gmail on all devices, but a few minutes later I'm again no longer able to connect over https on any device
So http and https DO work for a few minutes(?) After that https doesn't work anymore. Really no problem with http whatsover?
My System SpecsSystem Spec
02 Oct 2013   #10
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by gifpaste View Post
Performed many factory resets, also unplugged cable modem + router, then powered on CM waited for ready, then powered on router.

I see no where in router where I can disable 443/ssl/https kind of option, fresh factory reset (abouth the 5th tonight)

I've narrowed it down to when I enter my network information, https goes away. I have a static isp from my ISP

From a fresh factory reset it defaults to DHCP for wan, it correctly gets my static IP and gateway provided by ISP
The router also has 'Enable Advanced DNS Service' checked which "Advanced DNS is a free security option that provides Anti-Phishing to protect your Internet connection from fraud and navigation improvements such as auto-correction of common URL typos." This greys out the DNS addresses and uses D-Links: 204.194.232.200 + 204.194.234.200

At this point I can load gmail on all devices, but a few minutes later I'm again no longer able to connect over https on any device
Yep and now it's mysteriously marked as solved. Pretty sure it was the modem like I mentioned earlier.

Thanks for the rep gifpaste.
My System SpecsSystem Spec
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