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Windows 7: Losing internet connectivity

21 Oct 2013   #11
UsernameIssues

W7 Pro SP1 64bit
 
 

Kill two birds with one stone.
Create and boot* to Kaspersky's Rescue Disk. It has a browser that you can use with the LAN cable (wired connection) to see if you can surf AFTER you lose connectivity using Windows 7. Then go ahead and scan the computer for infections.

If you can surf using the rescue disk...
...then we should concentrate on your software

If you can not surf using the rescue disk...
...then we should concentrate on your network hardware.


That said, Shadowjk's idea of testing on another network (fiend/relative/coffee house) might be easier.

*You might want to put Kaspersky's Rescue Disk onto USB.


My System SpecsSystem Spec
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21 Oct 2013   #12
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by davidcrofts View Post
....I have a VPN on the PC...
When the VPN runs, you might require a proxy setting to be changed in order to surf. Some companies provide an app to automatically toggle that proxy setting.
My System SpecsSystem Spec
25 Oct 2013   #13
davidcrofts

Windows 7 Professional
 
 

Josh, I took my laptop to a friends house yesterday who have a wireless network. However, their son who normally sorts out their IT wasn't at home and they didn't know the logon. So although my laptop could see the WiFi's around there, including a couple of hot spots I couldn't try to see if I could connect to any sites - so gave up and had a drink! However, bringing my laptop back home yesterday it seems to be working fine now - how weird is that?
My System SpecsSystem Spec
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25 Oct 2013   #14
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Hmmm... And you never connected at all, just viewed available wireless networks? I am not entirely sure what has solved this...

Keep monitoring and please report back on any further disconnections then we can investigate further

Josh
My System SpecsSystem Spec
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 Losing internet connectivity




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