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Windows 7: Remote access

21 Oct 2013   #1
sam49

Windows 7 Professional 64 Bit
 
 
Remote access

Hi guys can I ask for some advice please
I need to help my daughter with her computer but she lives quite a distance from me so I would like to ask your advice on how I can connect remotely with her computer
I am running windows 7 and she is running windows Vista
So what is the best way of achieving this remote access and how do I do it please.


My System SpecsSystem Spec
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21 Oct 2013   #2
Dude

Windows 8.1 Pro + Windows 10
 
 

Try teamviewer

TeamViewer
My System SpecsSystem Spec
21 Oct 2013   #3
sam49

Windows 7 Professional 64 Bit
 
 

Thanks Dude

I have tried Teamviewer on my two computers at home on the same network and it works very well over my network but I see in the tutorial you sent a link to it says:

The only problem I found was Windows 7 does not like letting TeamViewer access to User & Library files,
so I have had to move them to a different folder
,

On my network I can access the remote computer library files ok but I have file sharing enabled on both computers. So will I have a problem over the internet.

Also it say I can connect without Teamviewer installed on the remote computer but I carnt see how I do that
My System SpecsSystem Spec
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30 Oct 2013   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Sam,

Try this tutorial:

Remote Assistance - Use in Windows
My System SpecsSystem Spec
Reply

 Remote access




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