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Windows 7: VPN Anyconnect and Windows 7 conflict ?


23 Oct 2013   #1

OH-Ohio
 
 
VPN Anyconnect and Windows 7 conflict ?

Is anyone else having this issue and do you have any solutions for this? We are using a software application that is using port 16011 to open up a map. Below is what I'm experiencing.

Win XP Pro & Anyconnect = Works
Win 7 32bit via wired network not using Anyconnect = Works
Win 7 32bit via Anyconnect client (On any Windows 7 machine I try not just one) = Fail

When it fails the software application simply locks up and then I receive a java binary error.

Here's what I have done to this point with no success:
1) Reinstalled Java and Anyconnect;
2) Reinstalled older versions of both Java and Anyconnect;
3) Tried using the Cisco VPN Client instead of Anyconnect;
4) Spoken with Cisco and verified that port 16011 is in fact not being blocked on the firewall/asa;
5) Turned off all firewall services on the local host;
6) Have tried running as administrator, running in compatibility mode, etc;
7) Unchecked IPV6 on the Anyconnect connector

The last thing I ran into was that this could be an IPV6 issue but at this point I'm not sure and I don't know where to go from here. I have had cisco tech's look at the router several times and I have verified everything with the software vendor. Any new direction would be GREATLY appreciated. I've been troubleshooting this for a while now. I've researched the Internet to death and have tried nearly everything I've ran across (so I may have missed something on my list that I've done) thus why I'm posting this.

Thanks,

JF


My System SpecsSystem Spec
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23 Oct 2013   #2
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Welcome to Seven Forums,

Verify if ICS is enabled from the computer, follow this Tutorial to disable. Cisco's Anyconnect doesn't hand shake well with ICS. If this suggestion didn't work out for you please let us know.
My System SpecsSystem Spec
23 Oct 2013   #3

OH-Ohio
 
 

Quote   Quote: Originally Posted by 2xg View Post
Welcome to Seven Forums,

Verify if ICS is enabled from the computer, follow this Tutorial to disable. Cisco's Anyconnect doesn't hand shake well with ICS. If this suggestion didn't work out for you please let us know.

Thanks for the suggestion. I ensured it was disabled on both the Aircard network connection and the Anyconnect network connection and it was so that'd didn't work.
My System SpecsSystem Spec
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23 Oct 2013   #4
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Have you gone through the Cisco support site for Anyconnect? A lot of reading to do, but might be worth it to navigate/scroll.
My System SpecsSystem Spec
23 Oct 2013   #5

OH-Ohio
 
 

Quote   Quote: Originally Posted by 2xg View Post
Have you gone through the Cisco support site for Anyconnect? A lot of reading to do, but might be worth it to navigate/scroll.
Yes. I'm looking through Cisco and Windows 7 forums and have been for days on end trying to narrow this down. I've even had Cisco support take a look at this issue one 2 different occasions with no resolve. They claim the port is open and that it's not an anyconnect issue. Thanks
My System SpecsSystem Spec
23 Oct 2013   #6
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Something interesting that I came across here, I don't know if you've seen this yet and applied the method suggested.
My System SpecsSystem Spec
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 VPN Anyconnect and Windows 7 conflict ?




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