Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Not receiving Packets, Internet problems

04 Nov 2013   #1
BlioodKira

Windows 7 Ultimate x32 bit
 
 
Not receiving Packets, Internet problems

Ok, so i will start with the problem at hand.
From 23 October my Internet dropped suddenly, until that day from August when i first got my Internet till 22 October it worked fine.

I have found out that the problems are from Packets Received. When i connect to the Internet it works for like 5 to 10 minutes then i don't receive packets and my Internet doesn't work anymore (it shows me that i am connected but the Internet doesn't work)

I have some screen-shots.

(here it shows that i am connected but the Internet is actually down)
Not receiving Packets, Internet problems-conectiune-internet.jpg

(this is my program for tracking packets and in this picture is how it supposed to look)
Not receiving Packets, Internet problems-network-0.jpg

(in this one i don'e receive packets, and even the packets send are interrupting)
You can see clearly that i am connected

Not receiving Packets, Internet problems-network-7.jpg

Info about my pc[/SIZE]

Code:
Windows edition:
Windows 7 Ultimate
Service Pack 1

System:
Rating- 4.0 Windows Experience Index
Processor- Intel(R) Pentium(R) CPU G630 @ 2.70GHz 2.70GHz
Installed memory (RAM) - 4.00 GB (3.48 GB usable)
System type- 32-bit Operating System
My IP Config (from cmd)

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Cosmin>ipconfig

Windows IP Configuration


PPP adapter Broadband Connection:

   Connection-specific DNS Suffix  . :
   Link-local IPv6 Address . . . . . : fe80::4f74:a4be%15
   IPv4 Address. . . . . . . . . . . : 79.116.164.190
   Subnet Mask . . . . . . . . . . . : 255.255.255.255
   Default Gateway . . . . . . . . . : fe80::1%15
                                       0.0.0.0

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Link-local IPv6 Address . . . . . : fe80::6003:7f8f:f99a:8c41%11
   Autoconfiguration IPv4 Address. . : 169.254.140.65
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :

Tunnel adapter isatap.{2A189C7A-5A80-44B0-BF3A-4A338F17BA41}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Tunnel adapter 6TO4 Adapter:

   Connection-specific DNS Suffix  . :
   IPv6 Address. . . . . . . . . . . : 2002:4f74:a4be::4f74:a4be
   Default Gateway . . . . . . . . . : 2002:c058:6301::1

Tunnel adapter isatap.{49CBA7CD-A89A-4143-9CD5-F84D88416EA1}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

C:\Users\Cosmin>
My computer is directly connected through cable (Ethernet) NO WIRELESS!!!
BUT!
I don't know what that thing (router like) is called.
My Internet comes from a "router" that is connected to the TV cable.

What did i TRY to do to fix this problem (NOTHING WORKED)

- Make static IP
- Change DNS server address
- Reset ip from cmd
- Scan my pc (i use IObit malware fighter)
- System Restore

NONE OF THIS WORKED

Let's not forget that i called them as well they have sand some dudes that said something like "the green light is on that means the Internet works!!!"
And the second time witch was today they rehanged my Internet cable plug in and the TV adapter.

(a small diagram that shows how my internee is connected to the tv cable)
Not receiving Packets, Internet problems-untitled-2.jpg

This is how my packets look like at the moment, it is an improvement from how it was but my internet still drops, even as i tried to post this i had to reconnect a few times.
Not receiving Packets, Internet problems-untitled-3.jpg

My packets drops faster(i get dc'ed faster) when i use:
- Online games (ex wow)
- View videos on youtube or any other web site
- Download torrent content

Any other suggestions before i start reinstalling my windows ?




My System SpecsSystem Spec
.

04 Nov 2013   #2
BlioodKira

Windows 7 Ultimate x32 bit
 
 

Oh and i forgot to say that when I used Trouble Shot i got an error.

Not receiving Packets, Internet problems-222.jpg


My System SpecsSystem Spec
04 Nov 2013   #3
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Welcome to Seven Forums,

Can you please post your speedtest results?

Also, are you sharing your broadband connection with others? Are you aware if they are utilizing the bandwidth heavily - heavy gaming, using P2P apps or video streaming?
My System SpecsSystem Spec
.


05 Nov 2013   #4
BlioodKira

Windows 7 Ultimate x32 bit
 
 

Speedtest.net by Ookla - My Results

Here is the speed test.
Even though i don't know how this will help as my internet works fine 5 to 10 minutes (like i said in the first post) and then it drops and it doesn't work anymore, even though it shows me i am still connected, and i need to DISCONNECT and then CONNECT again so it will work for another 5-10 minutes.

Also about my broad band connection, my internet providers told me that i don't share it with others, it's private, just mine alone.
My System SpecsSystem Spec
11 Nov 2013   #5
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

My apology for the late reply, quite busy at work...

Are you still having the same issue?

Reason I asked about your speed, because of this.....
Quote:
My packets drops faster(i get dc'ed faster) when i use:
- Online games (ex wow)
- View videos on youtube or any other web site
- Download torrent content
.........they all utilize heavy bandwidth. Your speed test looks good.
I'd suggest to look for any interferences like small appliance - cell phones, microwave, speakers. It might be worth it to find another computer and test it out and see if your can replicate the issue.
My System SpecsSystem Spec
Reply

 Not receiving Packets, Internet problems




Thread Tools





Similar help and support threads
Thread Forum
Trying to download Internet Explorer 11 but I keep receiving code 9C59
I use a packard bell easynote TJ65 with Windows 7 Home Premium 64bit. Everytime I try downloading IE 11 though Windows Update or the website, code 9C59 keeps popping up. I tried some tips on the website but I think it made the problem worse. Unfortunately I have no knowledge of computer programming...
Windows Updates & Activation
Problems w/factory restore - receiving WinReLauncher.exe error
Hello, I recently had a virus and was able to successfully remove it from my computer; however, I am having problems when I try to restore the computer to original factory settings. My goal is to do a full factory reset, but when accessing the "Repair My Computer" option from the F8 screen, I...
Installation & Setup
TCP/IP packets and wireshare
windows 7, 64 bit, Visual Studio 2008, C++ I am writing a TCP/IP application to send data to vendor software on another computer. In order to check my data I need to use Wireshare. I am practicting on my home computer. It is connected to a Belkin router than a cable modem. when I...
Network & Sharing
UPD packets
All, I am on Windows 7, HP PC.... cable modem.. I keep getting messages on my Norton AV that read, "Inbound UDP Packet Allowed". I traced the ISP these packets are coming from... and it is my ISP.VIA port 53. I see that one of the ISPs, however, is in another state on the other side of the...
Network & Sharing
Bad packets release when LAN internet connected
Please help me: My problem is that i am using WIndows7 on Dell Inspiron1545 Laptop . When i use LAN Internet and watch online movies or videos my ISP blocks my port saying that my computer is transmitting bad packets or traffic. I have original Macfee antivirus and there is no virus or worm in my...
System Security
Not getting as much packets as in Windows 7
Hi, this is probably more of a Windows XP problem but because I'm comparing it with Windows 7, I post it here. Here's actually a copy&paste of what I've written in other forums, but still got no answer to it. I have a Windows XP Home Edition SP3 running on an Intel QuadCore (Core2Quad) machine...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App