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Windows 7: Viewing network share over wifi freezes laptop

20 Nov 2013   #1
paul1149

Win7 Ult, 32 bit, Linux Mint (Mate)
 
 
Viewing network share over wifi freezes laptop

Hi,
This is a strange one. I have an Acer netbook, Win7 Starter, which will access the internet fine, and which will view share folders on the LAN fine. But if I open up a share folder and view its contents in explorer, the machine will freeze within ten seconds.

Using ethernet, there is no problem.

I've updated drivers. Acer only had version 14, but the Intel site had version 16. This is an Intel N 100 wifi card.

I also swapped cards from another same model Acer, with no change.

The card's settings seem fine. File sharing is turned on on both machines. I'm not even framing the why's of this problem very well at this point.


My System SpecsSystem Spec
.

21 Nov 2013   #2
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hi there,

How big is the file that you are trying to transfer using Wi-Fi connection? Have you tried a smaller file?
My System SpecsSystem Spec
21 Nov 2013   #3
paul1149

Win7 Ult, 32 bit, Linux Mint (Mate)
 
 

Doesn't even get that far. Just viewing folder contents freezes the machine.
My System SpecsSystem Spec
.


21 Nov 2013   #4
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Have you tried using a different computer and see if you can replicate the issue?

I'd also try connecting to a different Wi-Fi network to test out....

An update will be nice.
My System SpecsSystem Spec
21 Nov 2013   #5
paul1149

Win7 Ult, 32 bit, Linux Mint (Mate)
 
 

Yes, I can access the share with no problem from other machines.
My System SpecsSystem Spec
21 Nov 2013   #6
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

How are you accessing the shared file?

Have you tried the IP Address of the computer instead of a computer name? I.e. \\192.168.0.11\SharedFolder\
My System SpecsSystem Spec
21 Nov 2013   #7
paul1149

Win7 Ult, 32 bit, Linux Mint (Mate)
 
 

No. As it says, I'm using explorer to access the share.
My System SpecsSystem Spec
21 Nov 2013   #8
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Please try the workaround that I have suggested to see if it makes any difference.

Have you also tried this suggestion?
Quote:
I'd also try connecting to a different Wi-Fi network to test out....
My System SpecsSystem Spec
26 Nov 2013   #9
paul1149

Win7 Ult, 32 bit, Linux Mint (Mate)
 
 

Hi,
My apologies for not getting back sooner. My work load has been heavy and I haven't had any more time to give to this machine as of yet. I think your suggestion is a good one. It seems to me that it would isolate the GUI (not sure that's the best word for the layers above the actual network interface) as a factor. Will do that if I get the chance, and report back. Thanks again.
My System SpecsSystem Spec
29 Nov 2013   #10
paul1149

Win7 Ult, 32 bit, Linux Mint (Mate)
 
 

Ok, I found the problem. I checked my notes and saw that there were other freezes too, though not fatal. I replaced the wifi card and all the problems are solved.

Thanks again.
My System SpecsSystem Spec
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 Viewing network share over wifi freezes laptop




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