Problem connecting to NAS

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  1. Posts : 9
    windows 7 x64
       #1

    Problem connecting to NAS


    Hello,

    I'm having trouble connecting to my NAS server from my laptop.
    I can see the NAS but I cant make a networkmap.
    The strange thing is that I works on my PC, only my laptop gives a error 0x800704cf
    And says I have no access, which it says to all paths I try to make a map to.

    Does anyone know how to fix this?
      My Computer


  2. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #2

    Can you try this?

    Can't map network drive - Network Error 0x800704cf - Microsoft Community

    Scroll passed the person directing them to technet and try what the other answer suggests.
      My Computer


  3. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #3

    marco1990 said:
    Hello,

    I'm having trouble connecting to my NAS server from my laptop.
    I can see the NAS but I cant make a networkmap.
    The strange thing is that I works on my PC, only my laptop gives a error 0x800704cf
    And says I have no access, which it says to all paths I try to make a map to.

    Does anyone know how to fix this?
    Can you post a screen shot of the ipconfig/all form this machine?
      My Computer


  4. Posts : 9
    windows 7 x64
    Thread Starter
       #4

    mhansen1 said:
    Can you try this?

    Can't map network drive - Network Error 0x800704cf - Microsoft Community

    Scroll passed the person directing them to technet and try what the other answer suggests.
    I followed the steps but it still gives the same error.
    When I enter NET VIEW it says the list is empty, even after 'netsh winsock reset' The site says ignore the warnings, but there were no warnings.

    chev65 said:

    Can you post a screen shot of the ipconfig/all form this machine?
    It is in dutch, hope that it is oke

    Windows IP-configuratie

    Hostnaam . . . . . . . . . . . . : Marco-Laptop
    Primair DNS-achtervoegsel . . . . :
    Knooppunttype . . . . . . . . . . : hybride
    IP-routering ingeschakeld . . . . : nee
    WINS-proxy ingeschakeld . . . . . : nee
    DNS-achtervoegselzoeklijst. . . . : lan

    Ethernet-adapter voor LAN-verbinding 3:

    Mediumstatus. . . . . . . . . . . : medium ontkoppeld
    Verbindingsspec. DNS-achtervoegsel:
    Beschrijving. . . . . . . . . . . : Iomega Virtual Ethernet Adapter
    Fysiek adres. . . . . . . . . . . : 00-00-00-3D-04-00
    DHCP ingeschakeld . . . . . . . . : ja
    Autom. configuratie ingeschakeld : ja

    Draadloos LAN-adapter voor Draadloze netwerkverbinding:

    Verbindingsspec. DNS-achtervoegsel: lan
    Beschrijving. . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
    Fysiek adres. . . . . . . . . . . : 00-22-FA-04-2D-7A
    DHCP ingeschakeld . . . . . . . . : ja
    Autom. configuratie ingeschakeld : ja
    Link-local IPv6-adres . . . . . . : fe80::9ce9:cee1:d833:1a81%11(voorkeur)
    IPv4-adres. . . . . . . . . . . . : 192.168.1.116(voorkeur)
    Subnetmasker. . . . . . . . . . . : 255.255.255.0
    Lease verkregen . . . . . . . . . : dinsdag 3 december 2013 21:30:38
    Lease verlopen. . . . . . . . . . : woensdag 4 december 2013 21:30:38
    Standaardgateway. . . . . . . . . : 192.168.1.254
    DHCP-server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 218112762
    DHCPv6-client DUID. . . . . . . . : 00-01-00-01-14-E4-81-6B-00-90-F5-90-01-E9
    DNS-servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS via TCPIP . . . . . . . . : ingeschakeld

    Ethernet-adapter voor LAN-verbinding:

    Mediumstatus. . . . . . . . . . . : medium ontkoppeld
    Verbindingsspec. DNS-achtervoegsel:
    Beschrijving. . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Fysiek adres. . . . . . . . . . . : 00-90-F5-90-01-E9
    DHCP ingeschakeld . . . . . . . . : ja
    Autom. configuratie ingeschakeld : ja
      My Computer


  5. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #5

    I have solved this type of problem before but it was caused by too many tunnel adaptors and it didn't have anything to do with NAS access, in this case I don't see too many tunnel adaptors but that may be because I'm not seeing the entire ipconfig/all.

    0x800704cf error

    Can you repost the ipconfig using the command ipconfig/all this time? It looks like I am missing some information here.

    Has this laptop ever been connected to this NAS?

    Make sure that Client For Microsoft Networks is enabled in the IPv4 properties for this connection.

    Is this laptop running Windows 7 Pro, Enterprise or Ultimate version?
      My Computer


  6. Posts : 9
    windows 7 x64
    Thread Starter
       #6

    I thought the tunnel adaptors where not important to show, but there is large list of tunnels behind the piece I send.
    I've attachted a screenshot
    Attached Thumbnails Attached Thumbnails Problem connecting to NAS-screenshot-2013-12-03-21.58.06.png  
      My Computer


  7. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #7

    marco1990 said:
    I thought the tunnel adaptors where not important to show, but there is large list of tunnels behind the piece I send.
    I've attachted a screenshot
    Yes in this case showing the entire ipconfig/all is what matters most so that I can determine if you have the tunnel adaptor problem.

    Since you can see the rest of the list and the extra adaptors seem to be there you need to run the file below which will remove them for you automatically.

    There is a 32/64 bit version so run the version that applies. It may be required to reboot after running the remover tool then reboot and run it again.

    After that repost the ipconfig/all again so we can make sure they are all gone. :)
    Problem connecting to NAS Attached Files
      My Computer


  8. Posts : 9
    windows 7 x64
    Thread Starter
       #8

    I tried to run the x64 version, because i'm using 64 bits windows 7.
    But it says it wont work, and when i start the x86 version it starts to run.
    But it only says remove failed.
      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #9

    marco1990 said:
    I tried to run the x64 version, because i'm using 64 bits windows 7.
    But it says it wont work, and when i start the x86 version it starts to run.
    But it only says remove failed.
    Did you right click and then extract them first? After that right click the 64 version and choose "Run As Administrator"

    There is another way to do this from Device Manager but it's much slower to remove them that way.
      My Computer


  10. Posts : 9
    windows 7 x64
    Thread Starter
       #10

    Yes I did.
    The first screenshot is when I run the x64 (it is in dutch, but it says that it is not compatible)
    The second when I run x86
    Attached Thumbnails Attached Thumbnails Problem connecting to NAS-screenshot-2013-12-03-22.15.17-2-.png   Problem connecting to NAS-screenshot-2013-12-03-22.15.24.png  
      My Computer


 
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