Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Internet loses connectivity, problem access point/ wireless adapter


01 Dec 2013   #1

windows 7 home premium 64bit
 
 
Internet loses connectivity, problem access point/ wireless adapter

So my computer has been having problems lately. I know it's only related to my computer, because my phone and my PS3 (which I added to the network AFTER the issues started) both have no issues running the internet. However, on my laptop, an Asus G73JH with a Qualcomm Atheros AR9285 Wireless Adapter. I've run antivirus and antimalware with nothing coming up, but I have no idea what is going on with my computer. Everything is up to date, but I've reformatted to the same extent, though I updated so maybe it's an update issue?


My System SpecsSystem Spec
.

01 Dec 2013   #2

windows 7 home premium 64bit
 
 

Also, this is what comes up when I troubleshoot it, after it says it fixes the wireless adapter issue /access point.

Details about network adapter diagnosis:

Network adapter Wireless Network Connection driver information:

Description . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
Manufacturer . . . . . . . . . : Atheros Communications Inc.
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 2.0.0.74
Inf File Name . . . . . . . . . : C:\Windows\INF\netathrx.inf
Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:37:24 PM
Section Name . . . . . . . . . : ATHR_DEV_OS61_10891A3B.ndi
Hardware ID . . . . . . . . . . : pci\ven_168c&dev_002b&subsys_10891a3b
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9



InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

Information for connection being diagnosed
Interface GUID: df628759-b41c-4f3e-935b-56e24ed046bb
Interface name: Qualcomm Atheros AR9285 Wireless Network Adapter
Interface type: Native WiFi

Connection incident diagnosed
Auto Configuration ID: 2
Connection ID: 2

Connection status summary
Connection started at: 2013-12-01 20:40:23-095
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success

List of visible access point(s): 5 item(s) total, 5 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
70-54-D2-82-1A-B2 Infra <unknown> -55 1 LANisters Pay Their Wifi Bill
20-4E-7F-38-F8-60 Infra <unknown> -88 2 weknowyouhearoursex
98-2C-BE-6A-9A-B9 Infra g -93 1 2WIRE027
08-60-6E-66-8F-98 Infra <unknown> -87 1 Miller
E8-40-F2-CD-E2-E9 Infra <unknown> -88 1 Bluemoon

Connection History

Information for Auto Configuration ID 2

List of visible networks: 5 item(s) total, 5 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 90 Yes LANisters Pay Their Wifi Bill
Infra <unknown> Yes 18 Yes weknowyouhearoursex
Infra g Yes 16 Yes 2WIRE027
Infra <unknown> Yes 18 Yes Miller
Infra <unknown> Yes 28 Yes Bluemoon

List of preferred networks: 3 item(s)
Profile: LANisters Pay Their Wifi Bill
SSID: LANisters Pay Their Wifi Bill
SSID length: 29
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: Indecisive Network
SSID: Indecisive Network
SSID length: 18
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Darkside
SSID: Darkside
SSID length: 8
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002

Information for Connection ID 2
Connection started at: 2013-12-01 20:40:23-095
Auto Configuration ID: 2
Profile: LANisters Pay Their Wifi Bill
SSID: LANisters Pay Their Wifi Bill
SSID length: 29
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 70-54-d2-82-1a-b2
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 5306
Ndis Tx: 3449
Unicast decrypt success: 1264
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 1639
Rx failure: 68659
Tx success: 1341
Tx failure: 0
Tx retry: 19
Tx multiple retry: 0
Tx max lifetime exceeded: 0
Tx ACK failure: 7414
Roaming history: 0 item(s)

Information for Auto Configuration ID 1

List of visible networks: 7 item(s) total, 7 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 84 Yes LANisters Pay Their Wifi Bill
Infra g Yes 80 Yes virtualrouterplus.com
Infra g Yes 44 Yes martin-net
Infra <unknown> Yes 18 Yes weknowyouhearoursex
Infra g Yes 16 Yes 2WIRE027
Infra <unknown> Yes 26 Yes Miller
Infra <unknown> Yes 18 Yes Bluemoon

List of preferred networks: 3 item(s)
Profile: LANisters Pay Their Wifi Bill
SSID: LANisters Pay Their Wifi Bill
SSID length: 29
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Profile: Indecisive Network
SSID: Indecisive Network
SSID length: 18
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Darkside
SSID: Darkside
SSID length: 8
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002

Information for Connection ID 1
Connection started at: 2013-12-01 20:07:14-440
Auto Configuration ID: 1
Profile: LANisters Pay Their Wifi Bill
SSID: LANisters Pay Their Wifi Bill
SSID length: 29
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 70-54-d2-82-1a-b2
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 36
Ndis Tx: 78
Unicast decrypt success: 1281
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 1662
Rx failure: 13666
Tx success: 1052
Tx failure: 0
Tx retry: 106
Tx multiple retry: 24
Tx max lifetime exceeded: 0
Tx ACK failure: 1839
Roaming history: 1 item(s)
Times: 2013-12-01 20:40:17-279
Roamed from BSSID: 00-00-00-00-00-00
Reason: 0x00000007
Disconnected from BSSID: 00-00-00-00-00-00 Reason: 0x00000101




InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
Initialize status: Success

Information for connection being diagnosed
Interface GUID: df628759-b41c-4f3e-935b-56e24ed046bb
Interface name: Qualcomm Atheros AR9285 Wireless Network Adapter
Interface type: Native WiFi

Result of diagnosis: There may be problem
My System SpecsSystem Spec
02 Dec 2013   #3

windows 7 home premium 64bit
 
 

Also, Cox is provider, Cisco is the router, Security Essentials is the antivirus, it's Broadband I believe, and here's the IP config stuff


Windows IP Configuration

Host Name . . . . . . . . . . . . : Spidercomp
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2
Physical Address. . . . . . . . . : 20-CF-30-35-DE-93
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 74-F0-6D-32-60-83
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6567:87e:e821:94e0%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.24(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 01, 2013 9:41:51 PM
Lease Expires . . . . . . . . . . : Monday, December 02, 2013 3:04:36 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 236735446
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-A6-E6-58-48-5B-39-0B-4D-64
DNS Servers . . . . . . . . . . . : 68.105.28.11
68.105.29.11
68.105.28.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{DF628759-B41C-4F3E-935B-56E24ED046BB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2068:1228:9d4b:cc58(Preferred)
Link-local IPv6 Address . . . . . : fe80::2068:1228:9d4b:cc58%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
My System SpecsSystem Spec
.


13 Dec 2013   #4

windows 7 home premium 64bit
 
 

Anyone able to help???
My System SpecsSystem Spec
Reply

 Internet loses connectivity, problem access point/ wireless adapter




Thread Tools



Similar help and support threads for2: Internet loses connectivity, problem access point/ wireless adapter
Thread Forum
Solved Problem with the Wireless Adapter or Access point Network & Sharing
Problem with wireless adapter or access point. Network & Sharing
Problem with wireless adapter or access point Network & Sharing
Connecting to router: Problem with wireless adapter or access point Network & Sharing
Problem with wireless adapter or access point Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:15 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33