Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Connected but no internet access

07 Dec 2013   #1
walkingstick

windows 7 home premium 64 bit
 
 
Connected but no internet access

Hey guys, here is my issue. I'm running windows 7 home premium 64 bit using an at&t motorola 3360 dsl modem and cisco linksys e2500 router. I am able to connect to internet directly by using only the modem however I am unable to connect to my wireless network. It shows I am connected but the yellow exclamation point says there is no internet access. Drivers are up to date and ipconfig, iprenew in command prompt didn't do the trick either. Troubleshooter says modem is experiencing connectivity issues and to restart modem but that also doesn't help. I'm having the same issue trying to connect to the network on a laptop.

Background: The modem is new. When this issue first started i thought it was the old modem because the internet light wasn't coming on. Now with the new modem the internet light comes on but the issue remains.


My System SpecsSystem Spec
.
07 Dec 2013   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

Welcome to the Seven Forums.

Please take a look at this post:
Basic Requirements Before Posting your Networking Thread

Please include the IP config info for when you are connected to the 3360 modem and when connected to the e2500 router via hard wire.
My System SpecsSystem Spec
08 Dec 2013   #3
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by walkingstick View Post
Hey guys, here is my issue. I'm running windows 7 home premium 64 bit using an at&t motorola 3360 dsl modem and cisco linksys e2500 router. I am able to connect to internet directly by using only the modem however I am unable to connect to my wireless network. It shows I am connected but the yellow exclamation point says there is no internet access. Drivers are up to date and ipconfig, iprenew in command prompt didn't do the trick either. Troubleshooter says modem is experiencing connectivity issues and to restart modem but that also doesn't help. I'm having the same issue trying to connect to the network on a laptop.

Background: The modem is new. When this issue first started i thought it was the old modem because the internet light wasn't coming on. Now with the new modem the internet light comes on but the issue remains.
You should know that this modem is actually a modem/router combo.

This means you need to enable bridge mode in the modem's setting in order to get the router to connect as it should. Otherwise you would have two DHCP servers on one network.

Bridge mode basically turns it back into a modem instead of a combo unit. Although the reviews aren't very good and from what they say bridge mode is only really half bridge mode with this modem.
My System SpecsSystem Spec
.

Reply

 Connected but no internet access




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
no internet access even though I am connected
My computer shows that I have an internet connection but cannot access it. (I have tried Chrome, IE, Firefox, and other programs that requires an internet connection but none will work). Internet works fine in SAFE MODE... (I have tried changing firewall, proxy, and DNS setting but have had...
Network & Sharing
Internet Connected but can not access anything that requires internet
To expand on the title a bit, I can't go on anything that ranges from browsing the internet or playing games that require internet. I usually use google chrome but no other browsers work. When i click a browser it just loads forever. I've tried some solutions online that range from clearing my...
Network & Sharing
wireless internet connected but no internet access ?
hi, Am using dell inspiron laptop with windows 7 home premium 64 bit , i have a free wifi in our collage when i give connect it was getting connected but there is no internet access i had tried with trouble shoot it was giving problem regarding DNS pls tel me how to use wifi :)
Network & Sharing
Connected with no internet access
Up until last night my main computer's internet has been really good, when trying to access the internet today it just decided that I have no internet access. I am connecting wirelessly using an Edimax EW-7718Un usb adapter which has been good up until now. I have read other posts and tried...
Network & Sharing
Internet shows connected but unable to access Internet
A warning in advance: this is going to be a fairly long post. I don't know a ton about troubleshooting but I'm not computer illiterate and I've tried quite an array of tests while trying to fix things on my own. First of all my laptop is an: HP Presario V6000(GB115AV) I'm running windows 7, I...
Network & Sharing
Need Help. Connected but no Internet Access
Hi, I desperately need some help with my problem. I had purchased my netbook about a month ago and everything worked fine. About 2 weeks ago, I suddenly had a problem connecting wirelessly to the internet despite having a strong signal and having made no changes to my configuration. It either...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:38.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App