internet works for a few seconds only on pc with wifi adapter

gvmsia · 10 Dec 2013

i installed a new usb wifi adapter. after a few days of working fine, it started to lose internet connection after a few seconds of switching on the pc. the wifi icon on the taskbar shows an excellent strength connection.

1. Is this a wired or wireless connection issue?
wireless

2. Who is your Internet Service Provider (ISP)?
malaysia: tmnet

3. What type of Broadband connection are you using?
dsl

4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo
a. innacomm w3400v wireless modem connected by lan cable to pc1
b. usb wifi adapter tplink TL WN727N V3 on pc2

5. What is the Name of the Anti-Virus, Security or Firewall Software installed from the problematic computer
microsoft security essentials

6. ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : HTPC-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #3
Physical Address. . . . . . . . . : 64-66-B3-1C-FE-79
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TP-LINK Wireless USB Adapter
Physical Address. . . . . . . . . : 64-66-B3-1C-FE-78
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4807:8001:4db1:d9cb%21(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, 10 December, 2013 6:31:26 PM
Lease Expires . . . . . . . . . . : Wednesday, 11 December, 2013 6:31:26 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 375678643
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-21-9A-CF-50-E5-49-57-E7-31
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 50-E5-49-57-E7-31
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B5902138-F516-4E4C-BD31-D89CD7842CB2}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:878:15a6:c3ca:92e0(Preferred)
Link-local IPv6 Address . . . . . : fe80::878:15a6:c3ca:92e0%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

ICIT2LOL · 10 Dec 2013

Hello and welcome gvmsia mate I am a little confused as to what it is you are asking but for starters I would run these

https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

https://www.sevenforums.com/tutorials/433-disk-check.html < DO NOT run on a SSD

then these

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

download from bleeping computer > delete any rubbish it throws up.

Then you might look at the machines wifi device driver for updating

http://www.gigabyte.com/products/product-page.aspx?pid=2921#dl

gvmsia · 10 Dec 2013

my problem is that i cannot access the internet on that pc using the tplink wifi usb adapter. if i plug in an old belkin adapter of mine, all works fine (but the belkin has a BSOD problem)

may i know what do i update from the gigabyte website... isnt the wifi adapter driver from tplink, not gigabyte?

i have just finished scannow and it says it didnt find any problems.

ICIT2LOL · 10 Dec 2013

Yep I was thinking more of the chipset and the LAN drivers from Giga matebecause the board has to communicate through that USB device if these do notsort it then we might have to look at other stuff.

It could be that you have unfortunately got a bad USB device - can you cable the machine?

gvmsia · 11 Dec 2013

oops i wrote the specs for the wrong pc in my profile. anyways i've updated it and both my pcs have gigabyte motherboards. i will update those u mentioned.

in the meantime i have run superantispyware as mentioned earlier. it came back with 400+ threats but all were cookies.

i cant run a cable to this pc coz its in another part of the house, far from the modem router.

below is a screenshot of the pc with the problem usb wifi adapter

ICIT2LOL · 11 Dec 2013

Ok well did the ADW come up with anything? While I am thinking of it anything to do with torrent stuff makes me crawl to be honest I just get bad vibes even thinking of that stuff but I suppose if one knows what they are doing then it is a personal choice.

One you could run is this Free Malware Removal Tools scroll down to the TDSS Killer and run it doesn't take long and will rule out that particular avenue of malware.

gvmsia · 11 Dec 2013

i am quite careful with utorrent. i used it in the screenshot to illustrate the problem.

i updated all drivers for motherboard and usb adapter.

adw result below...

# AdwCleaner v3.015 - Report created 11/12/2013 at 23:37:41
# Updated 10/12/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : HTPC - HTPC-PC
# Running from : I:\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

File Found : C:\END

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\APN PIP
Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\&Download by Orbit
Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\&Grab video by Orbit
Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Do&wnload selected by Orbit
Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Down&load all by Orbit
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{000123B4-9B42-4900-B3F7-F4B073EFC214}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{000123B4-9B42-4900-B3F7-F4B073EFC214}
Key Found : HKCU\Software\Orbit
Key Found : HKCU\Software\PIP
Key Found : HKCU\Software\Softonic
Key Found : [x64] HKCU\Software\APN PIP
Key Found : [x64] HKCU\Software\Conduit
Key Found : [x64] HKCU\Software\Orbit
Key Found : [x64] HKCU\Software\PIP
Key Found : [x64] HKCU\Software\Softonic
Key Found : HKLM\SOFTWARE\Classes\CLSID\{000123B4-9B42-4900-B3F7-F4B073EFC214}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3F1D494B-0CEF-4468-96C9-386E2E4DEC90}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{7854F00C-DC77-477E-A10E-603F48442D3B}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{BC9FD17D-30F6-4464-9E53-596A90AFF023}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{A0880527-DC28-4EBB-BA27-D22102F22A9F}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{BCDDE143-FAE3-4C57-B22B-C4E8678CFDC0}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4250488A-CB24-0893-C066-B1AEA57BCFF2}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{000123B4-9B42-4900-B3F7-F4B073EFC214}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Orbit_is1
Key Found : HKLM\Software\Orbit
Key Found : HKLM\Software\PIP
Key Found : HKLM\Software\systweak
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Value Found : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\Author izedApplications\List [e:\Program Files (x86)\Orbitdownloader\orbitdm.exe]
Value Found : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\Author izedApplications\List [e:\Program Files (x86)\Orbitdownloader\orbitnet.exe]

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428

-\\ Google Chrome v31.0.1650.63

[ File : C:\Users\HTPC\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [3457 octets] - [11/12/2013 23:37:41]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [3517 octets] ##########

gvmsia · 11 Dec 2013

malwarebytes...

Malwarebytes Anti-Malware 1.75.0.1300
Malwarebytes : Free anti-malware download

Database version: v2013.12.11.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
HTPC :: HTPC-PC [administrator]

12/12/2013 8:23:22 AM
mbam-log-2013-12-12 (08-23-22).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 211558
Time elapsed: 2 minute(s), 49 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

gvmsia · 11 Dec 2013

tdsskiller reported no threats

ICIT2LOL · 11 Dec 2013

Ok mate the ADW did you delete the stuff it found? I do every time I run it as a matter of routine.