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Windows 7: Can't connect to University VPN

24 Oct 2009   #1
Hasan

Windows 7 Professional
 
 
Can't connect to University VPN

I installed 7 yesterday and so far I'm loving it

Unfortunately, I can't connect to my uni VPN. I followed these instructions (which are for Vista):
Vista

When I connect, it tries to verify the user name and password but after about 40 seconds it stops and shows me an error 619. Anyone know what I should do?

I have a Vaio C1S


My System SpecsSystem Spec
.

24 Oct 2009   #2
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Have you talked to your university's IT guys yet?
My System SpecsSystem Spec
24 Oct 2009   #3
Hasan

Windows 7 Professional
 
 

Nope, but I'll be doing that if its still not working on Monday.

I know some people who have been able to set it up. I only decided to do it today because I need access to some of my files.
My System SpecsSystem Spec
.


24 Oct 2009   #4
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Hasan View Post
Nope, but I'll be doing that if its still not working on Monday.

I know some people who have been able to set it up. I only decided to do it today because I need access to some of my files.
Have you talked to those people? Also, please update your system specs.

http://www.sevenforums.com/general-d...tem-specs.html
My System SpecsSystem Spec
24 Oct 2009   #5
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Here's a brief Windows 7 VPN tutorial that might help:

Configure your Computer to Accept VPN Connections in Windows 7 - Tips & Tweaks

The second section is about outgoing VPN connections. See if that helps.
My System SpecsSystem Spec
24 Oct 2009   #6
Hasan

Windows 7 Professional
 
 

Well that's exactly what I did and it hasn't worked. I think I'll ask IT support on Monday.

This is the error I get if it helps:
My System SpecsSystem Spec
24 Oct 2009   #7
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Where did you get your drivers? Did you let Windows find and install them, or did you download them from Sony? Do you have any security software installed, like Norton, NOD32, etc? Have you opened all of the requried ports on your computer's firewall? Have you tried disabling your computer's firewall?

I'm assuming you had no problems with your previous operating system?
My System SpecsSystem Spec
25 Oct 2009   #8
Hasan

Windows 7 Professional
 
 

I've never used the uni VPN before. I just asked someone to try it with his account on his Mac and it worked. I then told him to try with my username (with the wrong password) and he gets the same error ("a connection could not be established with the PPP server").

I've tried it with 3 other computers all running XP and I get the same error. I even tried with wrong usernames and passwords and still get the same error :S
My System SpecsSystem Spec
25 Oct 2009   #9
wguimb

 

It appears from the info supplied, it is not an OS issue. It indicates you are connecting and then getting disconnecting. You probably do not have the VPN client or SSL web client installed. Check with the IT support person for detailed installation instructions and location of where you can download the client software. Some companies, institutions use either the IPSEC protocol supported by the OS or installed in a client install. Some prefer the browser based SSL VPN tunnel which usually requires Java installed.
My System SpecsSystem Spec
25 Oct 2009   #10
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Go back to your friend with the Mac. Use your username with the correct password. Does it connect?
My System SpecsSystem Spec
Reply

 Can't connect to University VPN




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