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Windows 7: wifi problem

28 Dec 2013   #1
saurabh88

windows 7 x64
 
 
wifi problem

hey guyz please help me
i have a belkin router its an year old
the problem is that when i connect my Internet via the router the Internet starts to drop when i am watching any video on youtube or downloading anything this i observed today .. but when i am connecting via the Ethernet cable there is no such drop
moreover i observed by pinging the server there is request timed out with the router but there is not timed out n the server is pinging like 6-7 ms with the Ethernet
i have done everything like reset router ,reinstalled wifi drivers , changed password , but no help
please gimme any solution or do i need to change my router
n one final thing i jus shifted my router in my room so its just around 1 meter away from my laptop ,mobile, sub woofer etc so is there any interference causing this problem ?


My System SpecsSystem Spec
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28 Dec 2013   #2
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Sarahbh88,
Welcome to SF. Where do you live ? Belkin has outstanding customer support available 24/7. I would try changing the router broadcast channel to find one that gives best performance.
My System SpecsSystem Spec
28 Dec 2013   #3
saurabh88

windows 7 x64
 
 

Thanks
i am from India
My System SpecsSystem Spec
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28 Dec 2013   #4
saurabh88

windows 7 x64
 
 

here are my screenshots


Attached Thumbnails
wifi problem-normal-ping.jpg   wifi problem-ping.jpg  
My System SpecsSystem Spec
28 Dec 2013   #5
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

If you have your manual then it will show the address of your routers setup page. Once there you can go to Channel and SSID and try the various options but I would get the local Belkin support number and let them walk you through it once and then you can take it from there.
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