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Windows 7: New Win7 computers won't connect to shared printers

06 Jan 2014   #31
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

I said it didn't have to be fancy, but I think this issue has really frazzled you.

When I opened the doc you attached, I see the pic I posted.

Win7 is actually a pretty good OS - it's just different from our years of experience. It took me two months to figure out how to do things that I could do blindefolded in XP or Vista. Once I got over the learning curve (it's a long and windy road..) I like the way MS chose to do things in Win7 - hated it for two months.... but that was then.

Lots of things are in alternate menus now (right click -> alternate menus)


My System SpecsSystem Spec
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06 Jan 2014   #32
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Re AutoCAD 2009

I caught something about a patch, but lost closed the page and couldn't find it for specifics. So I'll just ask if your ACAD is up to date: Autodesk - Autodesk AutoCAD Services & Support - Updates & Service Packs


When I was trying to locate the page I closed, I also came across this: Autodesk - Autodesk AutoCAD Services & Support - Windows 7 Support for AutoCAD and AutoCAD LT

Which basically says AutoDesk doen't support ACAD 2009 on Windows 7, but then mentions running ACAD in compatibility mode (emulated XP)
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06 Jan 2014   #33
rboltz

Win 7 Pro 64bit
 
 

Quote   Quote: Originally Posted by Slartybart View Post

Which basically says AutoDesk doen't support ACAD 2009 on Windows 7, but then mentions running ACAD in compatibility mode (emulated XP)
Tried that, doesn't work on the 64 bit machine but works on the 32 bit laptop

here is that drawing again since you did not get it


Attached Images
New Win7 computers won't connect to shared printers-capture.png 
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07 Jan 2014   #34
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Thanks, I'll refocus on the printer network. Maybe a new thread for the ACAD issue.

Any progress on the rest of the network after your initial success with the two Win7 machines?

I would hold off on the Xerox until everything else is in order.
My System SpecsSystem Spec
07 Jan 2014   #35
rboltz

Win 7 Pro 64bit
 
 

Quote   Quote: Originally Posted by Slartybart View Post
Thanks, I'll refocus on the printer network. Maybe a new thread for the ACAD issue.

Any progress on the rest of the network after your initial success with the two Win7 machines?

I would hold off on the Xerox until everything else is in order.
I tried the xerox driver on the laptop hoping the 32 bit may work but same issue, prints junk or all black pages.
I also have tried printing to the small format HP but nothing comes out so I tried one of the fixes. Connected the printer using the USB instead of the parallel and the software hung up the machine (XP). Some research shows the HP program "scruber2" is flawed and takes over the machine and will run forever during a re-install. It is supposed to clean out old versions of the drivers, etc., and allow a clean install. Doesn't work and I quit for the day after having to clean out the crap again.

ACAD is a small issue right now. It is running on the XP machines fine.
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07 Jan 2014   #36
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

The Win7 32 bit is E5410 right?

I almost suggested scrubber, but decided against adding another variable to solving the issue(s).

A restore point will get you back without much effort.

About the Xerox universal driver - it claims that it provides driver support not only for Xerox. We'll both have to read more, but my thinking is that if it sees other printers, it might try to install a driver for that printer. I could be wrong on that so enjoy your day "off" - I'll read up.

If there's a eureka!, I'll post it.
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07 Jan 2014   #37
rboltz

Win 7 Pro 64bit
 
 

Quote   Quote: Originally Posted by Slartybart View Post
The Win7 32 bit is E5410 right?

I almost suggested scrubber, but decided against adding another variable to solving the issue(s).

A restore point will get you back without much effort.

About the Xerox universal driver - it claims that it provides driver support not only for Xerox. We'll both have to read more, but my thinking is that if it sees other printers, it might try to install a driver for that printer. I could be wrong on that so enjoy your day "off" - I'll read up.

If there's a eureka!, I'll post it.
Yes, the E5410) is a Dell Laptop 32 bit
As for the Xerox driver, I have the documentation and it says supports "most" printers. I kind of doubt that. The driver supports PCL5 or PCL6 and I know my HP printers don't use that. Especially the plotter which uses a GL driver. (HGL/3?)
Lots of scrubbers out there for HP but the one I need is full of bugs. It is reported in many posts out there.
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07 Jan 2014   #38
rboltz

Win 7 Pro 64bit
 
 

Quote   Quote: Originally Posted by rboltz View Post
Ran the Revo uninstaller on both the win7 machines and cleaned out all printer related stuff. Now I can print to the attached printer again, after an "internet" install rather then the disk, on the workstation. It still shows up as a bad install but it works AND, I can connect to it from my win7 laptop which i never could do. Onward and upward with the rest of the network
BTW way, as I mentioned above, the printer works but always showed up with error messages. Today, they magically went away! The "properties" no longer show a "trouble" icon either. I guess the Microsoft genies did a late night visit!
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07 Jan 2014   #39
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Lots of reading, no eureka.

I did find a related driver on the Xerox site: Mobile Print Driver - Xerox
The Global driver seems more suited to a print server, although the documentation does not stipulate that.
The major difference I saw between the Global (X-GPD) and Mobile (X-MED) driver is when Printer drivers are acutlaly installed
Global - at install time
Mobile - at print time

I cobbled together installation instructions for X-GPD on Win7, although I have no way of testing

I highlighted things I thought were important. The install reference wasn't clear to me at the Have Disk step. I understand that it's telling the reader to open an inf file - the name of the inf file isn't clear or where that inf file is located. I did some testing and when I got to that point, the browse window open in Windows\system32.. not Windows\inf - it's probably a last used queue thing.

I could test any further since I don't have the same network, devices, or driver(s).


Action
Objective
************* ************************************************************
Launch X-GPD install file
Select Install (extracts the driver)
Select Finish
************* ************************************************************
Click Start Menu orb
Click Devices and Printer (on the right hand side of the start menu)
Select Add a Printer (below the window address box)
Select Add a Local Printer
Select Create new port of type Standard TCP/IP Port
Next
Select TCP/IP as the Device type
Type/Enter Hostname or IP address
Untick Query the printer checkbox
Next
Ignore Additional Port Information Required dialog (if presented)
Next
Select Have Disk
Click Browse
Select Printer inf file
Click Open
Click OK
Select Printer from the list
Next
Type/Enter Display name for the printer (i.e. 3rdFloor_HiSpeed)
Default Prtr?
Next
Test Page?
Finish

There's nothing in this post that you need to act upon - I put it here so I didn't lose the thoughts.

When You're ready to tackle this again - send me a Private Message (PM)
Click on my Member Name (not my avatar) and a menu is presented - select send a private message.

There are different bitdepth versions. Also I noticed that the Download from web not only includes all PDL but seems to include Mobile.

From the Xerox download page
Install from Web
PCL | PostScript | V3 Driver | WHQL | Global | Mobile
GPD
64 bit: Global Print Driver Drivers & Downloads
Install from Web: Global Print Driver File Download

GPD
32 bit: Global Print Driver Drivers & Downloads
Install from Web: Global Print Driver File Download


MED
64 bit: Mobile Express Driver Drivers & Downloads
MED
32 bit: Mobile Express Driver Drivers & Downloads
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07 Jan 2014   #40
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

There are always caveats with universal drivers.

In my "light" reading today, I came across an analysis of universal drivers written in 2010. It compared HP and Xerox universal and said pretty much what you said - they ain't all that universal. But in a pinch or without a printer specific driver it might be all you get. No, I'm not suggesting the HP universal driver.... Nooooooo

How about trying to get the HP Small Format Plotter (ethernet) talking to win 7 boxes next?

I don't know why it is this way, but Chev65 pointed to Jimbo's post (poodle faking) and the Xerox doc reinforces that information. My post above shows a local printer port configured with TCP/IP (poodle fake?). I'm guessing all you need is the correct driver for that printer
(since you have two machines, you'll need both 32 & 64 bit drivers for Win 7)

So to recap...
You have E5410 (Win7 laptop) printing to the HP Inkjet connected via USB to OPT7010 (Win7 Desktop).
There are no error msgs and there are no alerts ()
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 New Win7 computers won't connect to shared printers




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