Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: lose internet

09 Jan 2014   #1
jsk4224

windows 7 64 bit
 
 
lose internet

i'm on internet playing poker at games.com, lose internet connection. start internet thru taskbar, then get connected. this happens day after day. checked with isp provider, nothing wrong on their end. computer connected to modem, i'm wired, wife is wireless. we both lose internet.
have two year old gateway desktop, windows 7, i3processor, intel hd, 1tb hard drive 6gb memory, multi-in-1 reader.

i'm hopeful somebody can solve my problem before i throw this dam thing away.

thank-you very much,
john


My System SpecsSystem Spec
.
09 Jan 2014   #2
2xg

Win7 & Win8 64bit
 
 

Hi there,

Can you please post your Speedtest?
My System SpecsSystem Spec
09 Jan 2014   #3
jsk4224

windows 7 64 bit
 
 

using isp provider, test results are;
download; 2489 kbps
upload; 957 kbps
ping; 41ms
My System SpecsSystem Spec
.

10 Jan 2014   #4
2xg

Win7 & Win8 64bit
 
 

I think the issue might have been your subscribed data. Try 1 computer at a time, no online gaming or video streaming, just surf the web and see if you can replicate the issue.
My System SpecsSystem Spec
12 Jan 2014   #5
jsk4224

windows 7 64 bit
 
 

very rarely are we both on computer at the same time. wife is on in the am. i'm on in the pm. can be checking emails then lose internet. i'm wired, wife is wireless and we still both lose internet. both compurers are approx. 2 years old, both windows 7 64b. isp provider is at a loss, can't provide answers to our issue. when wife loses internet, she unplugs the router waits a minute and plugs back in and she's good to go.
My System SpecsSystem Spec
12 Jan 2014   #6
2xg

Win7 & Win8 64bit
 
 

Is the router separate from the modem? Or is this a combo modem/router? If you have a separate router you may try to update the firmware. If your ISP provided you the device, contact them again so that they can troubleshoot. They can also do a line quality test from their end.
My System SpecsSystem Spec
16 Jan 2014   #7
jsk4224

windows 7 64 bit
 
 

combo modem/router.
isp came out yesterday to again inspect set-up. they found a crimped wire and fixed it. hopefully that issue is behind us. thanks for your comments.

with fingers crossed,
john
My System SpecsSystem Spec
16 Jan 2014   #8
2xg

Win7 & Win8 64bit
 
 

Good to know, fingers crossed too!
Quote   Quote: Originally Posted by jsk4224 View Post
combo modem/router.
isp came out yesterday to again inspect set-up. they found a crimped wire and fixed it. hopefully that issue is behind us. thanks for your comments.

with fingers crossed,
john
My System SpecsSystem Spec
Reply

 lose internet




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Try to update internet explorer 8, and lose internet connection
When i try to update internet explorer 8 i lose the internet connection. Windows 7, int exp 8 64 bit.
Browsers & Mail
reboots by itself then lose internet
Hello everyone, I'm new to the forum so if this has been answered to death please excuse me. This morning I turned on my computer, it ran perfect for about 5 minutes then decided to reboot itself. After it rebooted I lost all internet connections, still had local connections to printer,...
Network & Sharing
Randomly lose internet connection
Right, this would be my first time using this forum, but as I'm really getting tired of this problem I thought I might as well ask to see if anyone knows anything. So, the deal is that I just randomly lose internet connection and I can only reconnect by disconnecting my network cable and...
Network & Sharing
when USB unplugged, i lose internet connection.
each time when i unplug my USB (safely or just pull out), immediately my internet connection is lost. i then had to restart my computer every time if i wanted to continue browsing the internet? how can i stop this from happening? :cry:
Hardware & Devices
Continuing to lose wireless internet connection
I have a Linksys WRT160N wireless/wired router. Prior to last week, I had that hooked up to my XP machine. The workstation was wired and we used the wireless capability for my iTouch and our Wii. I got the router and iTouch in May and haven't had a problem with it. As soon as I'm in the house, my...
Network & Sharing
Lose Internet When Printing
Problem: When I print, I lose internet connectivity totally. My system: New (3 days) Asus CM desktop with Windows 7 64 bit. HP 4200n printer. Both computer and printer are connected to a Linksys WRT54G2 v. 1 router. HELP!!! This problem is killing me.
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:08.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App