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Windows 7: Network disconnects when computer sleeps & wont reconnect

25 Jan 2014   #31
matts6887

Windows 7 ultimate 64-bit
 
 

Quote   Quote: Originally Posted by GrantEkert View Post
Unfortunately when I tried to fix this problem on my own, I installed every network driver I could using Driver Easy. In the process, I updated all my audio, graphics, etc. Driver Easy creates a restore point before installing every driver, so I don't have a restore point that exists before the problem started. I would have done that long before if I did.

I'm running an system scan to see if anything will turn up.
.....it said there were no integrity violations.
Just a piece of advice here: if I were you; i would not go near a program like that called driver easy; as while they claim to update all of your hardware to the latest drivers; a lot of times it ends up doing more harm then good because a program like that will install drivers that while maybe meant to be for a piece of hardware within a component family; it will install a driver for the wrong model; and thats when problems can start to happen. So do yourself a big favor and stay away from them. Only download drivers from a device's company site.


My System SpecsSystem Spec
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25 Jan 2014   #32
GrantEkert

Windows 7 64 Bit
 
 

Right, thanks.
These are the drivers for my computer but they often report errors whenever I try to install them. Software & driver downloads HP Pavilion dv7-6135dx Entertainment Notebook PC | HP® Support

If you want me to try a specific one, just let me know.
My System SpecsSystem Spec
25 Jan 2014   #33
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by GrantEkert View Post
Right, thanks.
These are the drivers for my computer but they often report errors whenever I try to install them. Software & driver downloads HP Pavilion dv7-6135dx Entertainment Notebook PC | HP® Support

If you want me to try a specific one, just let me know.
Go with the driver I posted a link to from Intel. It's just over a month old.

You will wan to uninstall any type of wireless connection software that may have been install with the last driver.
My System SpecsSystem Spec
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25 Jan 2014   #34
GrantEkert

Windows 7 64 Bit
 
 

Which of these should I uninstall?

My System SpecsSystem Spec
26 Jan 2014   #35
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by GrantEkert View Post
Which of these should I uninstall?

I believe the one with the problem was the Intel Wireless N WiMax 6150
https://downloadcenter.intel.com/Sea...%2b+WiMAX+6150

You may be able to fix the Teredo interface by right clicking then "scan for hardware changes" if that doesn't fix it then there are other problems that need to be addressed.
My System SpecsSystem Spec
26 Jan 2014   #36
GrantEkert

Windows 7 64 Bit
 
 

I haven't done anything with a teredo tunnel adaptor, if you could tell me how that works.

I don't plan on using any third party programs for drivers anymore.

Would you like me to download/install the 12-17-13 driver?
My System SpecsSystem Spec
26 Jan 2014   #37
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by GrantEkert View Post
I haven't done anything with a teredo tunnel adaptor, if you could tell me how that works.

I don't plan on using any third party programs for drivers anymore.

Would you like me to download/install the 12-17-13 driver?
Yes, install the latest driver directly from Intel.

But before installing the new driver, check in Add/Remove Programs for any type of wireless connection software that may have been installed with the last driver.
My System SpecsSystem Spec
26 Jan 2014   #38
GrantEkert

Windows 7 64 Bit
 
 

These are my programs:

I don't think there is anything to remove. I'll install the Intel driver if you give me the go-ahead.
My System SpecsSystem Spec
26 Jan 2014   #39
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

The three Intel software's at the bottom of the page should be uninstalled.

Also uninstall the two different driver installers as they can be problematic.

After that install the Intel driver I linked to for Windows 7 64 bit I'm guessing?

Adobe photo shop might also install something called Bonjour service which should be disabled if it shows up in Windows Services.
My System SpecsSystem Spec
26 Jan 2014   #40
GrantEkert

Windows 7 64 Bit
 
 

I uninstalled the bottom 3. What are the "two different drivers?" Also, I didn't see your message telling me what to uninstall from device manager. Should I still go ahead and uninstall that? I'm 64 bit, yes.

Edit:
I uninstalled the bottom 3 from Add/Remove programs. I went to Device Manager and I uninstalled the 2 Intel devices. I restarted my computer and installed the 12/17 driver from Intel, things seem to be working now. I'll keep you posted if the problem is fixed or if it appears again.
My System SpecsSystem Spec
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 Network disconnects when computer sleeps & wont reconnect




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