Very poor Internet connection/speed


  1. Posts : 12
    Windows 7 ultimate x64
       #1

    Very poor Internet connection/speed


    I recently got a new Wireless card LB-Link BL-LW04-A2.
    I'm able to connect to my wifi and I get 4 bar connection yet my download speed is 1mb. If I put my laptop in exactly the same place that gets about 20-30 mb download speed.

    I have spoke to my ISP and they have said it's not a fault at their end. I'm thinking it could be braise my driers are out of date for my wireless card. I've been on the manufacturers website and there are new drivers but it won't let me download them.

    Can someone please help me

    Thanks in advance
      My Computer


  2. Posts : 1,449
    Windows 7 ultimate 64-bit
       #2

    definitely try to update the drivers for the wireless card. Thats the first thing i would do. Then in addition to that; i would power cycle both the modem and router(if you have a router). Unplug both(if applicable) and wait about 1 minute or so; then plug the modem in first; and let that boot; then plug the router in and let that boot and see if it helps resolve the issue.
      My Computer


  3. Posts : 10,485
    W7 Pro SP1 64bit
       #3

    oXRUSSXo said:
    ......drivers are out of date for my wireless card. I've been on the manufacturers website and there are new drivers but it won't let me download them....
    Please post a link to the website where you are having trouble getting the drivers from.

    Which browser are you using to try and get these drivers? IE11? Firefox? Chrome?

    Can you post a screenshot of the error/problem that you see when you try to get these drivers?
    Screenshots and Files - Upload and Post in Seven Forums

    Can you download the drivers using another computer?

    Please post the info in this link:
    Basic Requirements Before Posting your Networking Thread

    Is your Wireless Access Point* (WAP) set to use "N" only?
    Or is it set to use multiple protocols?

    *or router WAP combo.
      My Computer


  4. Posts : 1,449
    Windows 7 ultimate 64-bit
       #4

    The first place to try for drivers should be the manufacturers site. Also, like username mentioned; its a good idea to try and select wireless "n" only instead of multiple protocols; due to the fact that wireless "n" is the latest and most recent "version" of wireless networking out and is also the quickest compared to the older ones.
    Last edited by matts6887; 25 Jan 2014 at 22:20. Reason: adding info
      My Computer


  5. Posts : 12
    Windows 7 ultimate x64
    Thread Starter
       #5

    Hi the webpage which im trying to access is this page B-LINK Electronics Co., Ltd.-People's network of experts

    im able to load this page fine but as soon as I click the download button for the drivers
    Very poor Internet connection/speed-p1.jpg

    I receive this message in internet explorer
    Very poor Internet connection/speed-p2.jpg

    And this message in Chrome
    Very poor Internet connection/speed-p3.jpg

    Please can you help as I think it may be the drivers that resolve this issue
      My Computer


  6. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #6

    Yeah, I got the same error in IE.

    Try this page, LB-Link Chinese / google translated

    Google Translate

    Select BL-LW04-A2 driver (Windows) - it's dated 01/09/2014
      My Computer


  7. Posts : 12
    Windows 7 ultimate x64
    Thread Starter
       #7

    Hi thanks for the link. I've downloaded then and installed. I'm only getting about 1-2 mb connection. I have spoke to my ISP and they said I should be getting around 56-58 mb.

    I have a constant 5 bar connection just very slow.
    Any more ideas on what could solve this?
      My Computer


  8. Posts : 10,485
    W7 Pro SP1 64bit
       #8

    Slartybart said:
    Yeah, I got the same error in IE.

    Try this page, LB-Link Chinese / google translated

    Google Translate

    Select BL-LW04-A2 driver (Windows) - it's dated 01/09/2014
    Good find, but they date stuff in a weird way. The files inside the zip were from April 2010 and the drivers were even older.


    oXRUSSXo said:
    ..........
    Any more ideas on what could solve this?
    Reread each post - answer each question
      My Computer


  9. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #9

    oXRUSSXo: This is a tough issue to help with, it's a tough issue even on my own machine.

    Your signal strength is good, but throughput is terrible.

    It's more trial and error on your part, there's no easy fix.
    I'd stay away from so-called optimizers - they might help, or they might make it worse.

    Your laptop can help you walk through the setings on your desktop. The devices are different, but there are many common settings. Compare the two and see if anything sticks out.

    Something as simple as 20hz on one and 20/40 on the other... or b/g/n/ac - I don't know, but you might see something, try it and get better throughput. Keep good notes on the exisiting config, change one thing at a time, and change it back if there isn't an improvement.

    I've found that the documentation for network adapters, especially laptop minicards, is severely lacking. Still, if you have the documentation, see if it offers a solution in the troubleshooting section.

    Side note: It took me about 6 months to figure out a similar problem on my machine. Turned out to be router firmware. I don't think this is the issue you're facing since the laptop seems to play well with the router.

    Good luck,

    Bill
    -
      My Computer


 

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