Bad Download Speed


  1. Jeremiahrt
    Posts : 13
    Windows 7 64bit
       New #1

    Bad Download Speed


    Hello,
    I am trying to help my friend with his pc issue. He is running Windows 7 on an i5-3570k with 8gb of ram on a 64 bit system. At home he has a 20MBPS connection, but here recently it is only showing 1.5 download, 57png, and 1.5 upload. He just brought it over to my house to try it on my internet which is also a 20MBps connection. He is still having the same issue. On my pc however I am right where I should be speed wise.
    We have checked his network card for updates but further than that I am lost. Any help would be appreciated.


    Thanks
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  3. Jeremiahrt
    Posts : 13
    Windows 7 64bit
    Thread Starter
       New #2

    Sorry that I did not initially post this.

    They are both wired connections.

    My internet service provider is AT&T, his is comcast.

    Cable connection.

    My modem is a 2wire. He can not remember his.
    Attached Thumbnails Attached Thumbnails Bad Download Speed-ip-config.png  
      My Computer
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  4. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #3

    Hello,

    Can you post his Speedtest?
      My Computer
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