Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: is this Bandwidth Throttling?

09 Feb 2014   #1
DameMoriarty

Windows 7 Home Premium x64
 
 
is this Bandwidth Throttling?

Hey guys, before I go into more specific detail, this is a wireless problem. I have Verizon Fios, my speed is supposed to be 75/50. I have 2 desktops, and 1 laptop all running 7, connected to the same network, along with 2 game consoles, 2 tablets, and 2 smartphones. I am not running any anti-virus on anything. (I dont know if this helps, but all the computers use firefox) and most importantly, until about 2 weeks ago, the speeds we were getting were great, no problems with the connection ever. Ran like gold to be honest. Then my PC lost connection, completely. Called Verizon up, they said everything was fine as far as they could see, no problems with the connections at all. They reset everything and did what they normally do when you call and I still couldnt connect. Then about 2 days later the whole network crashed, called again, they sent out a new router, everything connected fine yet again, except my PC. It connected this time, **when I hover over my network connection, it says I have an excellent connection. There are no known problems with my network card, or anything else in my computer.** so, It connected this time, but when I went to check the speed, it was shockingly low. A whopping 0.68 download over 1.12 upload. I used Hitman Pro, and Little Registry Cleaner, I reinstalled the drivers for the network card. I reformatted my entire computer after hours of frustrating thinking and what if's that never panned out, still no help. A few days ago I was messing around in system settings and all that and I turned off remote connections to my computer, and took a speedtest right after, and it shot up to about 30/40. Stayed like that until morning, then it just kind of alters between around 30/40 and a usual 5/10. I can use normal websites, I cant stream video or download anything, well I can but it just takes a while. I am so far out of ideas and options..I really hope someone has an idea or solution but I also hope no one has to go through this ever, it is horrible.


My System SpecsSystem Spec
.
09 Feb 2014   #2
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

To better assist you can you please follow this tutorial - Basic Requirements Before Posting your Networking Thread. More specifically, we would be interested in the Xirrus Wireless Inspector to see if their is a conflict caused by other wireless access points in your area.

Just a couple of questions,

Does this issue affect other devices?

Do you receive the same symptoms when connected wired?

It might also be worth seeing what your results are like in safe mode with networking as you mentioned a speed increase when certain applications were disabled.

Can you boot the machine into Safe Mode with Networking and test connectivity.

To do so please follow this tutorial (OPTION ONE ONLY) - Safe Mode

Note   Note
Please replace all references of Safe Mode with Safe Mode with Networking. This will help to see if there is any third party application causing issues.


Many Thanks,
Josh
My System SpecsSystem Spec
10 Feb 2014   #3
DameMoriarty

Windows 7 Home Premium x64
 
 

ok, so its sort of happening to the other devices, but not as excessive. the other devices, they just disconnect and reconnect every now and then but the speeds when connected are fine. as for wired connections, I really dont know why (maybe its the cable?) but it wont recognize that there is a wired connection in. I havent tried to move my computer downstairs (to the router) because my monitor is my television..I mean I could always hook it up to the other tv worst comes to worse..and yes safe mode with networking I can get into, last time I did (about a week ago) the speeds were the same, maybe just a touch faster. Ill load it up now and see what happens.
also, since Ive posted the original question..Ive been doing regular speedtests and its been showing around 40/50 all the time, but say I went to stream something, it just freezes up and wont load, or just loads segments and plays like a skipping record. and I did download and install Xirrus..just not 100% on what to do with it
Thanks so much for responding!
My System SpecsSystem Spec
.

11 Feb 2014   #4
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Just upload a screenshot of what is shown when you launch the program and are connected to your wireless network.

Screenshots and Files - Upload and Post in Seven Forums

As for the wired connection, how long is the cable? There is a limit to the length that the cable can be. If its too long then the signal sent from the router will be not intelligible by the time it reaches the machine. Try to move it closer or use another wired based device to test wired connectivity.

Once we can see the Xirrus results then we can rule out if other people in your area are the cause of your issues.

Hope This Helps,
Josh
My System SpecsSystem Spec
11 Feb 2014   #5
DameMoriarty

Windows 7 Home Premium x64
 
 

The cable I was using was just I guess standard size.
I called verizon again, with determination and apparently they have two sets of tech support but they still say that there is nothing on their end and it must be something interfering, they told me to run the verizon in home agent, and something did pop up and said there is interference from 2 or 3 sources. I just dont understand if thats the case, if that really is it, why did it happen now..and why isnt it effecting the other computer not even 4 foot away from mine. I am afraid that my knowledge for computers and networking are pretty much useless these days since I havent really kept up on anything since xp was relevant lol is this Bandwidth Throttling?-wireless.jpg
Thank you again so much for your time, I really do appreciate it

**I just noticed that its only registering one wireless network, on xirrus and my computer. which is really weird because I usually pick up about at least 4 others around me. The other computers are picking them up. I dont know if that helps or changes anything but I figured I would mention it just in case..better to be detailed than sorry I suppose lol


My System SpecsSystem Spec
11 Feb 2014   #6
xoulu

Windows 7 Ultimate x64
 
 

As for your speed issue, you would actually need to plug a computer right into the Verizon modem/router and run a speed test. (Make sure you run speed test in safe mode) If speed test is correct directly then it would have something to do with wifi portion.

If speed is correct via hard wire do this:
You may have to look at logs to see how many computers/devices are connected. Remove any unrecognized computer/devices from the router DHCP client list. First thing you would need to do is remove all wireless computer/devices connected to it and connect computer/device at a time and run a speed test to see if your getting the right speed.

Make sure you do the speed test in safe mode, there might be some software that could be slowing your speed.
I use to work for a ISP and if we send out a tech and he's able to get the proper speed directly and wirelessly and it was something on the users end we would charge a call out fee since the problem was the user and not the provider.
My System SpecsSystem Spec
12 Feb 2014   #7
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Quote   Quote: Originally Posted by DameMoriarty View Post
The cable I was using was just I guess standard size.
I called verizon again, with determination and apparently they have two sets of tech support but they still say that there is nothing on their end and it must be something interfering, they told me to run the verizon in home agent, and something did pop up and said there is interference from 2 or 3 sources. I just dont understand if thats the case, if that really is it, why did it happen now..and why isnt it effecting the other computer not even 4 foot away from mine. I am afraid that my knowledge for computers and networking are pretty much useless these days since I havent really kept up on anything since xp was relevant lol Attachment 305866
Thank you again so much for your time, I really do appreciate it

**I just noticed that its only registering one wireless network, on xirrus and my computer. which is really weird because I usually pick up about at least 4 others around me. The other computers are picking them up. I dont know if that helps or changes anything but I figured I would mention it just in case..better to be detailed than sorry I suppose lol
What is the make/model of your wireless NIC?

Your signal strength appears to be weak and may result in speed drops as the machine will lower data rates to maintain a stable connection with your router. I do have a feeling that this is a wireless based issue however we cannot guarantee anything without speed results from a wired test.

The fact that your NIC isn't picking up other wireless networks may also be of an indication that this is a potential wireless based issue. Thank you for mentioning

Many Thanks,
Josh
My System SpecsSystem Spec
13 Feb 2014   #8
DameMoriarty

Windows 7 Home Premium x64
 
 

I did manage to connect it and the speeds were more than fine, so it is def. wireless issues...I moved my setup a little closer and I the speed is picking up a tiny bit but barely. Maybe like a 10% increase. I am not 100% on the NIC thing, I can guess and put what I could only assume very well maybe help? It is a broadcom WLAN Adapter. and then I got this about it off HP? I have no idea if this helps at all, and if it does not I am so very sorry.


802.11 wireless b/g/n & Bluetooth 3.0 half-length PCI-Express Mini card






  • Interface type: PCI-e half-length mini card socket
  • Electrical interface:
    • WLAN : PCIe 2.0, CEM1.1 compliant with no Vaux support.
    • Bluetooth: Compliant with USB 2.0.
  • Data transfer speeds: up to 300 Mbps
  • Transmission standards: 802.11 b/g/n
  • Antennas: 2 (internal)
  • Operating band: 2.4 GHz single band
  • Supported security protocols:
    • WPA, WPA2
    • WEP
  • Bluetooth 3.0 spec compliant
My System SpecsSystem Spec
14 Feb 2014   #9
DameMoriarty

Windows 7 Home Premium x64
 
 

I also went into my router settings and deleted all the devices connected and one by one re-added them. deleted anything suspicious permanently as well.
My System SpecsSystem Spec
14 Feb 2014   #10
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Hmmm... It does seem to point to a wireless based issue. I have a feeling that your NIC may not be using the full 802.11n speeds and rather 802.11b or g. This would make a noticeable decrease in connection speeds particularly with your high bandwidths that you have available.

I'll see if I can get some one who has a better knowledge in me with implementing wireless systems to have a look pleased hold as it could take about a day for a reply...

It might be worth checking for a new wireless driver although that wouldn't explain the sudden drop all of the sudden...

Josh
My System SpecsSystem Spec
Reply

 is this Bandwidth Throttling?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
How to do CPU Throttling ?
Hi. I stumbled over the LatencyMon software today, and ran it. It tells this: Your system seems to have difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One problem may be related to power management, disable CPU...
Performance & Maintenance
CPU Throttling
I have LatencyMon. When the latency spikes it tells me to disable CPU throttling in the Control Panel. Problem is, I don't know where to go in the Control Panel to do that. Does anybody know where I would go to disable throttling?
Performance & Maintenance
cpu throttling
what is the best program to check my intel i7 2600k is not throttling when at full load?
PC Custom Builds and Overclocking
Windows 7 bandwidth throttling
I recently installed Windows 7 on my computer. It now dual boots with XP. Everything is working fine except that I notice that the download bandwidth degrades by 20-30% a few minutes after boot up. I have a 10mbps/1mbps service. At the start, my download speed is near the max 10mbps. But after...
Network & Sharing
W7 Can't Stop CPU Throttling
Not sure which forums to start posting this at so I will start here and move my way around. So here goes: I seem to be unable to stop Windows 7 RC1 7100 from auto Throttling my CPU. CPUID reports that the multiplier is fluctuation anywhere from x21 down to 8x dropping my corespeed from 3519 down...
Hardware & Devices
Suspected 'throttling' by TWC . . .
I've read about throttling and know that the FCC has -- at least, temporarily -- come out against it, including handing out fines for its use. Regardless, I suspect that I am a victim of its practice. I installed a small utility called NetWorx which monitors communications activity. When I...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:37.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App