Wireless Network Adapter is experiencing problems *Realtek RTL8188CE*


  1. Posts : 3
    Windows 7 Home Premium 64bit
       #1

    Wireless Network Adapter is experiencing problems *Realtek RTL8188CE*


    I'm using Toshiba L755 laptop with Realtek RTL8188CE wireless network adapter. It shows a red X mark on the status bar icon though it says that Connections are available. When I tried Troubleshooting it says that the wireless network adapter is experiencing problems. I've tried uninstalling and reinstalling the driver but nothing changed. I've also searched for the latest driver version of the network adapter and installed it but nothing changed as well. Restarting the computer also does not help. I don't know what to do anymore. Any suggestions?

    Type of Broadband: DSL
    Make of Router: D-Link Wireless N-150 Home Router

    Thank you very much.

    --------------------------------------------------------------------------------------------------------
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Ricky>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Ricky-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet C
    ontroller (NDIS 6.20)
    Physical Address. . . . . . . . . : E8-9A-8F-D3-EC-03
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{81A9E363-3DEC-4845-9C95-DCEF2CD15037}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Ricky>
    Last edited by nonomi; 03 Mar 2014 at 07:54.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome nonomi try these for starters



    http://www.superantispyware.com/

    http://www.malwarebytes.org/products/malwarebytes_free/

    http://www.bleepingcomputer.com/download/adwcleaner/

    download from bleeping computer – delete any rubbish these find.
    Just out of interest where did you get the driver from?? I always go to the manufacturers site as I am not a great fan of the Windows feature.

      My Computer


  3. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #3

    nonomi said:
    I'm using Toshiba L755 laptop with Realtek RTL8188CE wireless network adapter. It shows a red X mark on the status bar icon though it says that Connections are available. When I tried Troubleshooting it says that the wireless network adapter is experiencing problems. I've tried uninstalling and reinstalling the driver but nothing changed. I've also searched for the latest driver version of the network adapter and installed it but nothing changed as well. Restarting the computer also does not help. I don't know what to do anymore. Any suggestions?

    Type of Broadband: DSL
    Make of Router: D-Link Wireless N-150 Home Router

    Thank you very much.

    --------------------------------------------------------------------------------------------------------
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Ricky>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Ricky-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet C
    ontroller (NDIS 6.20)
    Physical Address. . . . . . . . . : E8-9A-8F-D3-EC-03
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{81A9E363-3DEC-4845-9C95-DCEF2CD15037}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Ricky>
    From the ipconfig the Realtek device isn't showing up at all here. Does it show up in Device Manger under Network Adaptors?
      My Computer


  4. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Thank you for your responses

    I'll try scanning my system then with MalwareBytes and AdwCleaner.

    The driver is already installed since the purchase of laptop. I have tried updating the driver through Realtek website but it did not change anything.

    About the wireless network adapter. Yes, in the Device Manager the Realtek RTL8188CE is displayed under Network adapters

    Windows' Troubleshooting also has this message:

    Windows couldn't automatically bind the IP protocol stack to the network adapter.

    *By the way, the reason for having Connections available despite the red X mark in the status bar icon is because there were Dial-up connections. I removed those and now it Cannot find Connections though our router is working and even my phone is connected.

    *I also used to have this Microsoft Virtual WiFi Miniport Adapter that appears in my Network Connections whenever I Enable Realtek RTL8188CE and now it's gone even in the Device Manager (Show hidden devices)
    Last edited by nonomi; 03 Mar 2014 at 17:25.
      My Computer


  5. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Okay guys. I thank you so much for your suggestions and interest in my situation. But it seems the problem has been resolved. Still, thank you so much.

    So I scanned my computer first with AdwCleaner and I cleaned up those rubbish

    Next I scanned my computer with Malwarebytes and there was no found infection.

    I've been looking around the forums for similar situations and I tried uninstalling my A/V software (I have 2 actually: Avast and ZoneAlarm)

    After restart my wireless connection worked! (I have no A/V right now)

    Sorry for the trouble. Thank you very much for your responses. I will come back here again if I find any abnormalities with my computer.

    In any case could it be those rubbishes that is disabling my network adapter or is it the A/V software?
      My Computer


 

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