No Internet/Network Access on LAN despite successful pings

Hello,

Just joined this forum for some advice and to see how to solve a strange problem I have with my internet. Specifically, my internet does not work at all on my PC. This is a LAN connection. I have a modem with wired/wireless capabilities from my ISP. The wireless works.

Just to lay out all the details:

-I am using a wired connection, ethernet cable directly into the modem.
-I am using Shaw Cable (Canadian ISP)
-The Modem/Router combo I am using is a Cisco DPC3825
-I am using Windows 7 Professional, 64bit
-I just use the built in Windows Firewall, AVG Free, Spybot S&D.
-The nature of the problem is very strange to me. I can get pings when I ping google or yahoo.
-the LAN connection 'connects', and will show some packet activity, but anything through a browser or applications like gaming cannot use the internet. Windows connection diagnostics will either say I am connected to the internet, or will fail to diagnose the problem.

At this point, I've tried the basic 'resetting' and reseating of the modem and coaxial connections. I've plugged the ethernet cable into another computer and the internet has worked then. I've tried some of the common fixes for similar issues like reinstalling drivers for the network adapter, and command prompt fixes (flushdns, winsock, etc). None of these do anything.

I believe the connection is a setting on my PC or possibly a hardware issue as well but still not sure exactly what.

How can I find out what exactly is my problem and how do I fix it?

You should try starting Windows in safe mode with networking to see if the problem persists.

Safe Mode

Hi, I have restarted in safe mode and done most of the basic fixes such as resetting the modem and all that. Strangely, Windows can update, and my widgets (weather) seem to work. However, no browsers or applications can access the internet. I just used these commands netsh winsock reset catalog netsh int ipv4 reset reset.log netsh int ipv6 reset reset.log netsh adv firewall reset netsh branchcache reset but no changes still. I just picked up a cheap network adapter as well, just to see if it was something wrong on the part of the hardware on the onboard network adapter. It still does not work. What kind of other problems might this be?

Please download MINITOOLBOX and run it.
Downloading MiniToolBox

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

Please download Adware cleaner from the link below.
http://general-changelog-team.fr/fr/...e/2-adwcleaner
Save it to your desktop.
Right click run as admin.
Hit the scan button.
Allow completion.
Make sure all items are ticked.
Hit the clean button.
Even if no items are displayed to be ticked hit the clean button anyway.
The machine will reboot this is normal.
Post the log in your next reply.

Run the junkware removal tool post the log.
http://thisisudax.org/downloads/JRT.exe

Download wireless test it does all networks right click on it choose run as admin post results of all scans please. Note after the scans it may start working as it resets some things

(Log 1/2, too long for one reply)
MiniToolBox by Farbar Version: 23-01-2014
Ran by Jeff (administrator) on 22-03-2014 at 19:29:16
Running from "G:\"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= FF Proxy Settings: ==============================
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
========================= Hosts content: =================================


127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 [¹ã³¡ÎèÀÏÆÅ×î´óÇ¡Ç¡,¹ã³¡ÎèÃñ×åÎè,ÔÆÉѹ㳡ÎèÌÒ»¨ÔËÇ¡Ç¡],2014Ê×Ò³
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 1001namen.com
127.0.0.1 100888290cs.com

There are 15472 more lines starting with "127.0.0.1"
========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Hardware not present)
PdaNet Broadband Adapter = Local Area Connection 2 (Hardware not present)
Gigabit PCI Express Network Adapter = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Freedom
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Gigabit PCI Express Network Adapter
Physical Address. . . . . . . . . : 10-FE-ED-06-00-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D0B8100F-3783-4130-8631-92EFA4473810}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
15...10 fe ed 06 00 00 ......Gigabit PCI Express Network Adapter
1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/22/2014 07:15:38 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32", version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",v ersion="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (03/22/2014 07:14:11 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32", version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",v ersion="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (03/22/2014 04:49:01 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to poke open firewall

Error: (03/22/2014 04:47:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/21/2014 11:46:14 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to poke open firewall

Error: (03/21/2014 11:41:13 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/21/2014 11:35:09 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to poke open firewall

Error: (03/21/2014 11:34:47 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/21/2014 11:32:51 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-2193961355-13577360-3094137576-1001.bak). hr = 0x80070539, The security ID structure is invalid.
.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {5e4c97b5-181e-4a90-9081-fc1d4ff00e24}

Error: (03/21/2014 11:31:14 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-2193961355-13577360-3094137576-1001.bak). hr = 0x80070539, The security ID structure is invalid.
.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {5e4c97b5-181e-4a90-9081-fc1d4ff00e24}


System errors:
=============
Error: (03/22/2014 04:49:36 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (03/22/2014 04:49:36 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (03/21/2014 11:43:18 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (03/21/2014 11:43:18 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (03/21/2014 11:36:49 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (03/21/2014 11:36:49 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (03/21/2014 10:54:35 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (03/21/2014 10:54:35 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (03/21/2014 10:46:05 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (03/21/2014 10:46:05 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).


Microsoft Office Sessions:
=========================
Error: (03/22/2014 07:15:38 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",v ersion="8.0.50608.0"C:\Program Files (x86)\Nokia\Nokia PC Suite 7\TIS_Windows7PIM.dll

Error: (03/22/2014 07:14:11 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",v ersion="8.0.50608.0"C:\Program Files\Autodesk\Composite 2013\python\lib\distutils\command\wininst-8_d.exe

Error: (03/22/2014 04:49:01 PM) (Source: Steam Client Service)(User: )
Description: Failed to poke open firewall

Error: (03/22/2014 04:47:06 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/21/2014 11:46:14 PM) (Source: Steam Client Service)(User: )
Description: Failed to poke open firewall

Error: (03/21/2014 11:41:13 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/21/2014 11:35:09 PM) (Source: Steam Client Service)(User: )
Description: Failed to poke open firewall

Error: (03/21/2014 11:34:47 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/21/2014 11:32:51 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-2193961355-13577360-3094137576-1001.bak)0x80070539, The security ID structure is invalid.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {5e4c97b5-181e-4a90-9081-fc1d4ff00e24}

Error: (03/21/2014 11:31:14 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-2193961355-13577360-3094137576-1001.bak)0x80070539, The security ID structure is invalid.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {5e4c97b5-181e-4a90-9081-fc1d4ff00e24}

(Log 2/2)



CodeIntegrity Errors:
===================================
Date: 2013-03-05 23:20:28.136
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-03-05 23:20:28.105
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-03-05 23:20:25.482
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-03-05 23:20:25.449
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-03-05 23:20:22.801
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-03-05 23:20:22.769
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-03-05 23:20:20.426
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-03-05 23:20:20.392
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-03-05 23:20:17.966
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-03-05 23:20:17.935
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

µTorrent (Version: 3.3.2.30303)
7-Zip 9.20
Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Akamai NetSession Interface
Amazon Kindle
ASUS Xonar DG Audio Driver
Audiosurf
Autodesk Backburner 2013.0.0 (Version: 2013.0.0)
Autodesk DirectConnect 2013 64-bit (Version: 7.0.28.0)
Autodesk FBX Plug-in 2013.1 - Maya 2013 64-bit
Autodesk MatchMover 2013 64-bit (Version: 14.00.0000)
Autodesk Maya 2013 64-bit (Version: 15.0.0.0)
Battle.net
Chinese Simplified Fonts Support For Adobe Reader X (Version: 10.0.0)
Coby Media Manager (Version: 1.0.6316)
Combined Community Codec Pack 2013-05-30 (Version: 2013.05.30.0)
Command and Conquer: Red Alert 3
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Composite 2013 64-bit (Version: 8.0.0)
D3DX10 (Version: 15.4.2368.0902)
Diablo III
Dota 2
Google Chrome (Version: 33.0.1750.146)
Google Drive (Version: 1.14.6059.644)
Google Update Helper (Version: 1.3.22.5)
Hearthstone
Heroes of Newerth (Version: 2.5.12)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 16.4.3505.0912)
Left 4 Dead 2
Maintenance Samsung CLX-3180 Series
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Word Viewer 2003 (Version: 11.0.8173.0)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (Version: 9.0.30411)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Movie Maker (Version: 16.4.3505.0912)
Mozilla Firefox 11.0 (x86 en-US) (Version: 11.0)
MSVC90_x64 (Version: 1.0.1.2)
MSVC90_x86 (Version: 1.0.1.2)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
MyFreeCodec
Nokia Connectivity Cable Driver (Version: 7.1.78.0)
Nokia PC Suite (Version: 7.1.180.94)
Nokia Software Updater (Version: 3.0.655)
NVIDIA 3D Vision Controller Driver 310.70 (Version: 310.70)
NVIDIA Control Panel 310.70 (Version: 310.70)
NVIDIA Graphics Driver 310.70 (Version: 310.70)
NVIDIA HD Audio Driver 1.3.18.0 (Version: 1.3.18.0)
NVIDIA Install Application (Version: 2.1002.95.599)
NVIDIA PhysX (Version: 9.12.1031)
NVIDIA PhysX System Software 9.12.1031 (Version: 9.12.1031)
NVIDIA Update 1.11.3 (Version: 1.11.3)
NVIDIA Update Components (Version: 1.11.3)
OpenAL
OpenOffice.org 3.4 (Version: 3.4.9590)
Path of Exile
PC Connectivity Solution (Version: 12.0.27.0)
PdaNet+ for Android 4.12
Photo Gallery (Version: 16.4.3505.0912)
PlanetSide 2
Platform (Version: 1.36)
Realtek Ethernet Controller Driver For Windows Vista and Later (Version: 1.00.0009)
Rocksmith 2014
Samsung Kies (Version: 2.5.0.12104_15)
Samsung Story Album Viewer (Version: 1.0.0.13054_1)
Samsung Universal Print Driver (Version: 2.03.01.00:36)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.29.0)
Sanctum 2
SimCity 4 Deluxe
Skype Click to Call (Version: 7.0.14735.1561)
Skype™ 6.14 (Version: 6.14.104)
Spybot - Search & Destroy (Version: 1.6.2)
StarCraft II
Steam (Version: 1.0.0.0)
Uplay (Version: 3.2)
VIA Platform Device Manager (Version: 1.36)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
VLC media player 2.0.0 (Version: 2.0.0)
Vulture-Nethack
Windows Driver Package - Nokia Modem (02/25/2011 4.7) (Version: 02/25/2011 4.7)
Windows Driver Package - Nokia Modem (02/25/2011 7.01.0.9) (Version: 02/25/2011 7.01.0.9)
Windows Driver Package - Nokia pccsmcfd LegacyDriver (05/31/2012 7.1.2.0) (Version: 05/31/2012 7.1.2.0)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Family Safety (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Mail (Version: 16.4.3505.0912)
Windows Live Messenger (Version: 16.4.3505.0912)
Windows Live MIME IFilter (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Windows Live Writer (Version: 16.4.3505.0912)
Windows Live Writer Resources (Version: 16.4.3505.0912)
WinRAR 4.20 beta 3 (64-bit) (Version: 4.20.3)

========================= Devices: ================================

Name: PdaNet Broadband Adapter
Description: PdaNet Broadband Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: June Fabrics Technology Inc.
Service: pneteth
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Realtek PCIe GBE Family Controller
Description: Realtek PCIe GBE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8167
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 16%
Total physical RAM: 16375.05 MB
Available physical RAM: 13688.88 MB
Total Pagefile: 32748.29 MB
Available Pagefile: 29862.43 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.41 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:48.73 GB) (Free:9.4 GB) NTFS
2 Drive d: () (Fixed) (Total:931.51 GB) (Free:622.48 GB) NTFS
3 Drive e: () (Fixed) (Total:882.68 GB) (Free:882.55 GB) NTFS
4 Drive f: (CD069A6) (CDROM) (Total:0.02 GB) (Free:0 GB) CDFS
5 Drive g: (TRAVELDRIVE) (Removable) (Total:3.83 GB) (Free:3.7 GB) FAT32

========================= Users: ========================================

User accounts for \\FREEDOM

Administrator Alt Admin Guest
Jeff UpdatusUser


**** End of log ****

# AdwCleaner v3.022 - Report created 22/03/2014 at 19:34:35 # Updated 13/03/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Jeff - FREEDOM
# Running from : G:\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\myfree codec
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\myfree codec
Folder Deleted : C:\Users\Jeff\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Alt Admin\AppData\LocalLow\AVG Secure Search
Folder Deleted : C:\Users\Jeff\AppData\Roaming\Mozilla\Firefox\Profiles\75ni63vo.default\ConduitCommon
Folder Deleted : C:\Users\Jeff\AppData\Roaming\Mozilla\Firefox\Profiles\75ni63vo.default\CT3072253
Folder Deleted : C:\Users\Jeff\AppData\Roaming\Mozilla\Firefox\Profiles\75ni63vo.default\Extensions\{687578b9-7132-4a7a-80e4-30ee31099e03}
File Deleted : C:\Users\Jeff\AppData\Local\Temp\Uninstall.exe
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\avg-secure-search.xml
File Deleted : C:\Users\Jeff\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage
File Deleted : C:\Users\Jeff\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage-journal
File Deleted : C:\Users\Jeff\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_apps.conduit.com_0.localstorage
File Deleted : C:\Users\Jeff\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_apps.conduit.com_0.localstorage-journal
File Deleted : C:\Users\Jeff\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_facebook.conduitapps.com_0.localstorage
File Deleted : C:\Users\Jeff\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_facebook.conduitapps.com_0.localstorage-journal
File Deleted : C:\Users\Jeff\AppData\Local\Google\Chrome\user data\default\local storage\hxxp_pricegong.conduitapps.com_0.localstorage
File Deleted : C:\Users\Jeff\AppData\Local\Google\Chrome\user data\default\local storage\hxxp_pricegong.conduitapps.com_0.localstorage-journal
File Deleted : C:\Users\Jeff\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage
File Deleted : C:\Users\Jeff\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage-journal
File Deleted : C:\Users\Jeff\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage
File Deleted : C:\Users\Jeff\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage-journal

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\secman.DLL
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3072253
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5C3B5DAA-0AFF-4808-90FB-0F2F2D760E36}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{94496571-6AC5-4836-82D5-D46260C44B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FD501041-8EBE-11CE-8183-00AA00577DA2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{813A22E0-3E2B-4188-9BDA-ECA9878B8D48}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{687578B9-7132-4A7A-80E4-30EE31099E03}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{687578B9-7132-4A7A-80E4-30EE31099E03}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{813A22E0-3E2B-4188-9BDA-ECA9878B8D48}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Myfree Codec
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\Toolbar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Myfree Codec
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\MyFreeCodec

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16521


-\\ Mozilla Firefox v11.0 (en-US)

[ File : C:\Users\Jeff\AppData\Roaming\Mozilla\Firefox\Profiles\75ni63vo.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Users\Jeff\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : icon_url
Deleted : search_url
Deleted : keyword

*************************

AdwCleaner[R0].txt - [8134 octets] - [22/03/2014 19:32:02]
AdwCleaner[S0].txt - [8151 octets] - [22/03/2014 19:34:35]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [8211 octets] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Professional x64
Ran by Jeff on 22/03/2014 at 19:40:05.01
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9D9E634F-65C0-41DD-ACE5-173D3DE6D94C}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Jeff\appdata\local\cre"
Successfully deleted: [Folder] "C:\Users\Jeff\appdata\locallow\utorrentcontrol2"



~~~ FireFox

Emptied folder: C:\Users\Jeff\AppData\Roaming\mozilla\firefox\profiles\75ni63vo.default\minidumps [7 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 22/03/2014 at 19:44:12.51
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Looks like the fix everything network related website didn't quite fix the problem...I guess were supposed to rely on websites and links to fix problems these days.

From what I'm seeing here you might want to run some more virus scans because something is preventing those browsers from going anywhere and usually resetting winsock or TCP/Ip would fix that sort of problem unless there is something else causing it.

I would run a system file scan at the very least by running the sfc /scannow command in an elevated command prompt.

After that I'd reset the network stack by running the file below and hope for the best.

There a few problems the scans removed a lot of malware which is a start

remove Akamai NetSession Interface its p2p and can kill the network

Your host file has over 15000 entries which can block lots of things this is caused by spybot remove it its not effective now as its missed all the malware we have remove.

Goto this ms webpage and click on fix it to set the host file back to default

Enable these devices
Name: PdaNet Broadband Adapter
Description: PdaNet Broadband Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: June Fabrics Technology Inc.
Service: pneteth
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Realtek PCIe GBE Family Controller
Description: Realtek PCIe GBE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8167
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

There are corrupt files so we need to check the hard drive for errors and try and fix corrupt files

Open a cmd window then type

chkdsk c: /r

repeat for other drives by changing c: for the drive letters

Open an elevated cmd prompt ie find cmd.exe right click and choose run as admin then type

scf /scannow