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Windows 7: My Ethernet Controller has gone rogue

30 Mar 2014   #1

Windows 7 64-bit SP1
My Ethernet Controller has gone rogue

1. Is this a wired or wireless connection issue?

2. Who is your Internet Service Provider (ISP)?
Cincinnati Bell

3. What type of Broadband connection are you using?

4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo - Westell A90-750160-07

5. What is the Name of the Anti-Virus, Security or Firewall Software installed Malwarebytes Anti-Malware, Microsoft Security Essentials

6. How to run and post an ipconfig /all output of the computer(s) in question for review.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Josh>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Josh-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


When I turned on my comp this morning I got Red X over the network connections with the affiliated lack of internet.

"Not connected-No connections are available"

I tried running Windows Network Diagnostics on it.

"Install a driver for your network adapter
Windows did not detect a properly installed network adapter. If you have a network adapter, you will need to re-install the driver."

I went to the Device Manager and under Other Devices it had Ethernet Controller with an exclamation point on it.

I tried Update Driver Software, but I just get "Windows could not find driver software for your device."

As I have an Intel DP35DP motherboard I went to

to download and install this file

But after trying to install that I get
"Cannot install drivers. No Intel(R) Adapters are present in this computer."

Looking at the back of the case, the ethernet cable is plugged in with the green light blinking about twice a second.

And the second computer on the same LAN is getting internet just fine.

My System SpecsSystem Spec
31 Mar 2014   #2

Windows 7 Ult, Windows 8.1 Pro,

To get the Ethernet adaptor to show up again you might try shutting down the machine completely, unplug the power then push the power/on button to drain all power from the system.

Plug back in and reboot, hopefully this will help Windows to discover the adaptor again. Sometimes you need to reset the cmos to get the board working again.
My System SpecsSystem Spec
31 Mar 2014   #3

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64

List any Problem devices
  • Click Start->Run, type msinfo32 in the box. Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
  • If nothing listed, tell me that too
My System SpecsSystem Spec


 My Ethernet Controller has gone rogue

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