Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Internet Disconnection Problems using programs such as Skype

02 Apr 2014   #1

Windows 7 Home Premium 64bit
Internet Disconnection Problems using programs such as Skype

So, I've had my laptop since around March of last year and I haven't really had many problems with it. The main problems I've been experiencing lately is getting randomly disconnected from the internet while on Skype and other miscellaneous programs. For example, if I'm on Skype while on a call/video and playing an online game (or not even gaming online), my internet will go out for my computer after 10-15 minutes or so, maybe a little longer than that. About a minute after getting disconnected, my internet resumes. Manually disconnecting and reconnecting does the trick right away though. I have the latest drivers for my adapter installed and I've unchecked 'Allow the computer to turn off this device to save power'. I do realize, however, that using Skype and Gaming Online can be pretty heavy as far as internet usage goes, but when someone else is using the internet, they have no problems whatsoever. So, my question is, why is this happening to me? Is this a hardware or software issue?

P.S. The network adapter I'm using is: Atheros AR9485WB-EG (if that helps at all).

Also, I have no problems browsing the internet or streaming alone.

My System SpecsSystem Spec

05 Apr 2014   #2

Windows 7 Home Premium

It might be that .. ur anti virus software is blocking the internet sometimes.. if possible change the settings in the antivirus such that .. it allows skype to use internet.
My System SpecsSystem Spec

 Internet Disconnection Problems using programs such as Skype

Thread Tools

Similar help and support threads for2: Internet Disconnection Problems using programs such as Skype
Thread Forum
Internet Drops out after USB Connection or Disconnection Network & Sharing
Intermittent internet disconnection Network & Sharing
Internet disconnection for wireless device Network & Sharing
Internet Not Connecting After Disconnection Network & Sharing
Internet Disconnection Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:37 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33