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Windows 7: Another W7 wireless problem

27 Oct 2009   #1

Windows 7 Home Premium 64 bit
 
 
Another W7 wireless problem

I just got my new computer with Windows 7 Home Premium 64 bit the other day. It is a custom built computer. The wirless card is detecting the router because it shows me the signal strength but it wont connect. It keeps wanting me to reset the modem and the router but I know those are good because I am typing this on a wireless notebook running XP.

My System SpecsSystem Spec
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27 Oct 2009   #2

W7 RTM Ultimate x64
 
 

Hello and welcome to the forums.

Have you installed the correct and latest drivers for your wireless card?
My System SpecsSystem Spec
27 Oct 2009   #3

Windows 7 Home Premium 64 bit
 
 

Yes, the shop I had build the computer had it online at the shop wirelessly as part of their testing. To my knowledge, all drivers are up to date. The wireless adapter is on too.
My System SpecsSystem Spec
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27 Oct 2009   #4

W7 RTM Ultimate x64
 
 

ok, did they install the drivers for you? or did you do it yourself?
My System SpecsSystem Spec
27 Oct 2009   #5

Windows 7 Home Premium 64 bit
 
 

They did it.
My System SpecsSystem Spec
27 Oct 2009   #6

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by Markbob View Post
Yes, the shop I had build the computer had it online at the shop wirelessly as part of their testing. To my knowledge, all drivers are up to date. The wireless adapter is on too.
Markbob... is it Mark or Bob? LOL!

I need some more info to begin to help you solve this issue...
  1. What wireless NIC? What manufacturer and model is it?
  2. What is the name and model of your router?
  3. Something easy is to check if you have WEP or WAP security setup on your router. The shop may have had an unsecured network, and yours may be secured... but Windows 7's wireless network manager should have asked yu for a WEP or WPA key.
  4. What do you see when you open the Network and Sharing Center, send me a Snipped image please.
My System SpecsSystem Spec
28 Oct 2009   #7

Windows 7 Home Premium 64 bit
 
 

NIC is Trendnet, TEW-423PI,
Router is Linksys, WRT150N
I have already checked all of the security stuff, my network is not password protected.
how do I send you that screen shot?
My System SpecsSystem Spec
28 Oct 2009   #8

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by Markbob View Post
how do I send you that screen shot?
Search these forums for snipping tool...

I will check on your HW and get back to you!
My System SpecsSystem Spec
28 Oct 2009   #9

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Well at the first website I visited seems this is a known issue between this card and Windows 7... I googled "Trendnet TEW-423PI windows 7" many people are apparently having issues with your wireless NIC!

Here: Window 7 Trednet Wireless TEW - 423PI

But then there's this contradictory info from MS: Windows 7 Compatibility Trendware Trendware TEW-423PI 54Mbps Wireless Network Adapter

Go ahead and send me the screenshot if you can, but Trendnet is not a major player in the network HW industry... I might swap the card out for an alternative NIC.

What does the shop that built PC have to say? I'd ask them to swap for another name brand card that supports Windows 7 64bit!
My System SpecsSystem Spec
28 Oct 2009   #10

Windows 7 Home Premium 64 bit
 
 

I spoke with the shop and they are having me bring the tower back in so that they can figure it out. They said if the nci needs to be replaced for compatability they will take care of that. If it turns out to be a problem with the OS and they successfully plow through it I will make sure to find out exactly what they did so I can post it here and hopefully help others. Thanksfor the help.
My System SpecsSystem Spec
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 Another W7 wireless problem




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