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Windows 7: windows 7 local area connection ipv4 properties greyed out

16 Apr 2014   #1
plumpf

Windows 7 Ultimate x64
 
 
windows 7 local area connection ipv4 properties greyed out

hi
on a wwindows 7 machine the local area connection tcp ip v4 properties button is greyed out.
i have logged in as admininstrator .
it is also greyed out if i login with another account ..

i also get the following error
Quote:
There are not protocols installed or enabled. You must install and enable at least one protocol for this connection to work. Do you want to select a protocol now?
for refrence i have attached picture from a working computer. just to illustrate the problem.

please help




Attached Images
 
My System SpecsSystem Spec
.

16 Apr 2014   #2
BJB

Windows 7 Pro 64 bit
 
 

So have you tried the Install button?
My System SpecsSystem Spec
17 Apr 2014   #3
plumpf

Windows 7 Ultimate x64
 
 

I tried it but it says could not add the requested feature the error is access is denied.
I have tried with administrator account and other account having admin rights
My System SpecsSystem Spec
.


17 Apr 2014   #4
BJB

Windows 7 Pro 64 bit
 
 

So has this happened suddenly, was OK previously, or what?
My System SpecsSystem Spec
17 Apr 2014   #5
Mareag

windows 7
 
 

Hi, I've the same problem . Did you fix it?
I tried to clear the DNS with the following prompt command : ipconfig/release , but didn't fix the problem

3 or 4 days ago all work well an I was able to change the DNS. Could be something releated the mandatory update came from windows in the last days?

Bye
My System SpecsSystem Spec
17 Apr 2014   #6
plumpf

Windows 7 Ultimate x64
 
 

I tried uninstalling the lan adapter but no result tried few commands to uninstall ipv4 and reinstalled it no luck.
My System SpecsSystem Spec
17 Apr 2014   #7
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

I would think about running a system file scan using the sfc /scannow command typed or copied into an elevated command prompt.

It may take a few scans with reboots between each scan in order to fix any system file problems.

Something is messed up with the system files I'd say. A virus scan would also help.

Code:
sfc /scannow
My System SpecsSystem Spec
18 Apr 2014   #8
Mareag

windows 7
 
 

Hi , yesterday I tried to start windows in "safe mode" loading the base function and the network. All ran Ok and I was able to modify the DNS.
I restarted the machine in normal mode and the problem still present.

I'll try to run the command suggested by Chev65. I'll post the result this evening italian time
My System SpecsSystem Spec
18 Apr 2014   #9
plumpf

Windows 7 Ultimate x64
 
 

Sfc found nothibg
Repair installation didn't fixed it
So did a format and installed new windows and issue resolved.
Very sad
My System SpecsSystem Spec
18 Apr 2014   #10
Mareag

windows 7
 
 

bad news, I ran the sfc scannow but nothing was found and the problem still present. I tried to replace the file TCPIP.sys in the Windows\system32\drivers with another copied from one pc that is running well , but nothing is changed, the problem still present.

Any other suggestion?
My System SpecsSystem Spec
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 windows 7 local area connection ipv4 properties greyed out




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