windows 7 local area connection ipv4 properties greyed out

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  1. Posts : 108
    Windows 7 Ultimate x64
       #1

    windows 7 local area connection ipv4 properties greyed out


    hi
    on a wwindows 7 machine the local area connection tcp ip v4 properties button is greyed out.
    i have logged in as admininstrator .
    it is also greyed out if i login with another account ..

    i also get the following error
    There are not protocols installed or enabled. You must install and enable at least one protocol for this connection to work. Do you want to select a protocol now?
    for refrence i have attached picture from a working computer. just to illustrate the problem.

    please help
    Attached Thumbnails Attached Thumbnails windows 7 local area connection ipv4 properties greyed out-tcp-ip-greyed-out.png  
    Last edited by plumpf; 16 Apr 2014 at 12:37.
      My Computer


  2. BJB
    Posts : 188
    Windows 7 Pro 64 bit
       #2

    So have you tried the Install button?
    Last edited by BJB; 16 Apr 2014 at 16:11.
      My Computer


  3. Posts : 108
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I tried it but it says could not add the requested feature the error is access is denied.
    I have tried with administrator account and other account having admin rights
      My Computer


  4. BJB
    Posts : 188
    Windows 7 Pro 64 bit
       #4

    So has this happened suddenly, was OK previously, or what?
      My Computer


  5. Posts : 5
    windows 7
       #5

    Hi, I've the same problem . Did you fix it?
    I tried to clear the DNS with the following prompt command : ipconfig/release , but didn't fix the problem

    3 or 4 days ago all work well an I was able to change the DNS. Could be something releated the mandatory update came from windows in the last days?

    Bye
    Last edited by Mareag; 17 Apr 2014 at 10:52.
      My Computer


  6. Posts : 108
    Windows 7 Ultimate x64
    Thread Starter
       #6

    I tried uninstalling the lan adapter but no result tried few commands to uninstall ipv4 and reinstalled it no luck.
      My Computer


  7. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #7

    I would think about running a system file scan using the sfc /scannow command typed or copied into an elevated command prompt.

    It may take a few scans with reboots between each scan in order to fix any system file problems.

    Something is messed up with the system files I'd say. A virus scan would also help.

    Code:
    sfc /scannow
      My Computer


  8. Posts : 5
    windows 7
       #8

    Hi , yesterday I tried to start windows in "safe mode" loading the base function and the network. All ran Ok and I was able to modify the DNS.
    I restarted the machine in normal mode and the problem still present.

    I'll try to run the command suggested by Chev65. I'll post the result this evening italian time
      My Computer


  9. Posts : 108
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Sfc found nothibg
    Repair installation didn't fixed it
    So did a format and installed new windows and issue resolved.
    Very sad
      My Computer


  10. Posts : 5
    windows 7
       #10

    bad news, I ran the sfc scannow but nothing was found and the problem still present. I tried to replace the file TCPIP.sys in the Windows\system32\drivers with another copied from one pc that is running well , but nothing is changed, the problem still present.

    Any other suggestion?
      My Computer


 
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