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Windows 7: Internet goes down every 5-30 min, the default gateway is not availabl


25 Apr 2014   #1

Windows 7 Home Premium 64 bit
 
 
Internet goes down every 5-30 min, the default gateway is not availabl

Ever since I moved (about 4 days ago) the internet in my PC keeps going down every 5- 30 minutes. When the internet isn't down, it tends to be super slow. This only happens on this PC, not on my iPad mini (it works perfectly fine). When I check the Network and Sharing center the detector detects a problem "the default gateway is not available", but it solves it right away. But then the internet goes down again every 5 or 30 minutes, it's annoying ;'(


My System SpecsSystem Spec
.

26 Apr 2014   #2

Windows 7 Home Premium 64 bit
 
 
Look this is hat it detected

Windows Network Diagnostics Publisher details

Issues found
The default gateway is not availableThe default gateway is not available
The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway. Fixed Fixed
Reset the "Wireless Network Connection" adapter Completed
Investigate router or broadband modem issues Not run


Issues found Detection details

6 The default gateway is not available Fixed Fixed

The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
Reset the "Wireless Network Connection" adapter Completed

This can sometimes resolve an intermittent problem.
InformationalNetwork Diagnostics Log
File Name: B7AF9B3F-9E4F-43BD-8A6E-2A5F70F2948E.Repair.1.etl


Investigate router or broadband modem issues Not run

If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.


Detection details Expand

InformationalDiagnostics Information (Network Adapter)
Details about network adapter diagnosis:

Network adapter Wireless Network Connection driver information:

Description . . . . . . . . . . : 802.11n Wireless LAN Card
Manufacturer . . . . . . . . . : Ralink Technology, Corp.
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 3.0.0.41
Inf File Name . . . . . . . . . : C:\Windows\INF\netr28x.inf
Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:37:32 PM
Section Name . . . . . . . . . : OS61_RT3900E.ndi
Hardware ID . . . . . . . . . . : pci\ven_1814&dev_3092
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9



InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

Information for connection being diagnosed
Interface GUID: 60b671c2-4e81-4ff1-b7da-d0c3ad16acd8
Interface name: 802.11n Wireless LAN Card
Interface type: Native WiFi

Connection incident diagnosed
Auto Configuration ID: 1
Connection ID: 1

Connection status summary
Connection started at: 2014-04-26 09:59:04-241
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success

List of visible access point(s): 13 item(s) total, 13 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
20-73-55-FF-9E-10 Infra <unknown> -25 6 HOME-9E12
60-C3-97-A3-8B-A1 Infra g -81 1 2WIRE007
60-C3-97-27-A0-89 Infra g -66 4 2WIRE576
AC-5D-10-27-6B-99 Infra g -69 6 2WIRE485
22-73-55-FF-9E-10 Infra <unknown> -27 6 (Unnamed Network)
28-92-4A-CF-3D-7D Infra g -75 8 HP-Print-7D-Officejet 4630
0E-BD-43-C5-62-08 Infra <unknown> -73 10 2WIRE532_EXT
60-C3-97-98-7D-B9 Infra g -77 10 2WIRE532
CC-65-AD-21-DB-D0 Infra <unknown> -83 11 ATT528
00-24-01-69-2B-CA Infra <unknown> -79 1 dlink
CC-35-40-3C-DD-41 Infra <unknown> -83 1 HOME-William
28-16-2E-8D-9E-A9 Infra g -73 9 2WIRE265
44-32-C8-D1-03-20 Infra <unknown> -79 11 PICCARILLO

Connection History

Information for Auto Configuration ID 1

List of visible networks: 13 item(s) total, 13 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 100 Yes HOME-9E12
Infra g Yes 38 Yes 2WIRE007
Infra g Yes 68 Yes 2WIRE576
Infra g Yes 62 Yes 2WIRE485
Infra <unknown> Yes 100 Yes (Unnamed Network)
Infra g Yes 50 Yes HP-Print-7D-Officejet 4630
Infra <unknown> Yes 54 Yes 2WIRE532_EXT
Infra g Yes 46 Yes 2WIRE532
Infra <unknown> Yes 34 Yes ATT528
Infra <unknown> Yes 42 Yes dlink
Infra <unknown> Yes 34 Yes HOME-William
Infra g Yes 54 Yes 2WIRE265
Infra <unknown> Yes 42 Yes PICCARILLO

List of preferred networks: 1 item(s)
Profile: HOME-9E12
SSID: HOME-9E12
SSID length: 9
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes

Information for Connection ID 1
Connection started at: 2014-04-26 09:59:04-241
Auto Configuration ID: 1
Profile: HOME-9E12
SSID: HOME-9E12
SSID length: 9
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 20-73-55-ff-9e-10
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 140646
Ndis Tx: 109211
Unicast decrypt success: 269
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 5409
Rx failure: 0
Tx success: 450
Tx failure: 0
Tx retry: 0
Tx multiple retry: 0
Tx max lifetime exceeded: 0
Tx ACK failure: 0
Roaming history: 0 item(s)




InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
Initialize status: Success

Information for connection being diagnosed
Interface GUID: 60b671c2-4e81-4ff1-b7da-d0c3ad16acd8
Interface name: 802.11n Wireless LAN Card
Interface type: Native WiFi

Result of diagnosis: There may be problem






InformationalDiagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Native WiFi MSM
Initialize status: Success

Information for connection being diagnosed
Interface GUID: 60b671c2-4e81-4ff1-b7da-d0c3ad16acd8
Interface name: 802.11n Wireless LAN Card
Interface type: Native WiFi
Profile: HOME-9E12
SSID: HOME-9E12
SSID length: 9
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No

Result of diagnosis: There may be problem
My System SpecsSystem Spec
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 Internet goes down every 5-30 min, the default gateway is not availabl




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