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Windows 7: limited access

01 May 2014   #11
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

You have two connections. Your wireless connection is unable to receive a valid DHCP scope from a server. You also have a mobile broadband connection which I am assuming is what you are using to speak to us? Is the wireless connection meant to have an internet connection?

Try the following for your wireless connection:

169.254.xxx.xxx is an autoconfiguration IPv4 address. Can you please temporarily disable any anti-virus and firewall applications and then test connectivity as these could be the cause.

Also can you please boot the machine into safe mode with networking and test connectivity to remove the possibility of a third party application being the cause.

Follow this tutorial (OPTION ONE ONLY) - Safe Mode

Note   Note
Please replace all references of 'Safe Mode' with 'Safe Mode with Networking'


Please post back your results along with a new IP config when you are booted into Safe Mode with Networking

Josh


My System SpecsSystem Spec
.
01 May 2014   #12
spsudhir

window 7 home basic 64 bit
 
 

i am unable to understand what to do after bootig in safe mode with networking.their are 5 spaces to in ipv4 what should i type in these space please explain it sir
My System SpecsSystem Spec
01 May 2014   #13
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Your previous post had an IP configuration of the machine when booting normally. When you are in safe mode with networking simply do the same thing and then upload the results back here

Also, can you test your wireless connection when you are in Safe mode.

Josh
My System SpecsSystem Spec
.

04 May 2014   #14
spsudhir

window 7 home basic 64 bit
 
 

ipconfig


Attached Files
File Type: txt ipconfig.txt (2.9 KB, 2 views)
My System SpecsSystem Spec
04 May 2014   #15
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Are other devices able to connect to the network successfully? Do you know if DHCP is running on your router?

Also, can you make sure that the following radio button is set on your interface settings:

limited access-untitled.png

Josh


My System SpecsSystem Spec
04 May 2014   #16
spsudhir

window 7 home basic 64 bit
 
 

i tried to connect to the network with my samsung galaxy grand but shows error that is "failed to obtain ip address"
my laptop already has settings according to the picture
My System SpecsSystem Spec
04 May 2014   #17
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

This is an issue on the router side of things. What is the make/model of the router in question? Do you have control of it?

Josh
My System SpecsSystem Spec
05 May 2014   #18
spsudhir

window 7 home basic 64 bit
 
 

I have no control on the router
..
My System SpecsSystem Spec
05 May 2014   #19
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Quote   Quote: Originally Posted by spsudhir View Post
I have no control on the router
..
Then we can't help any further. Since this may be a security feature that is rightfully preventing you access I am not going to be continuing in this thread.

Josh
My System SpecsSystem Spec
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