Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Constantly slow and disconnecting from internet (no internet access)

27 Apr 2014   #1
Aaron10

Windows 7 32bit Home Premium
 
 
Constantly slow and disconnecting from internet (no internet access)

Ok this has been happening for a few weeks now with the connection either being slow or just displaying a yellow triangle saying limited access and no internet access. Getting pretty desperate and running out of ideas now so need to ask here.

Basically we switched ISPs after about a month of no internet, our old modem was from 2005ish and it was just a standard modem where you plug in a wireless router into it and it worked fine. Now we have a wireless modem hub which we were using when I noticed my laptop started having these issues. The other laptop, phones, tablets and PS3 connect fine and maintain connection. So I decided to try connecting up our router and using that (Cisco Linksys E2000, which actually performs better anyway), however the problem persists.

I did a complete reinstall of Windows 7 32bit HP thinking it would solve the problem (I was planning on reinstalling anyway to speed it up) but it made no difference. Updated the drivers for the wifi card (Atheros AR9285) to the latest version. Nothing.

I've googled and tried a bunch of things including disabling ipv6, ROUTE DELETE 0.0.0.0 and resetting to 192.168.1.1, disabling DHCP in ipv4. Right now in Device manager I'm also seeing a "Teredo Tunneling Pseudo-Interface" which I've just noticed on this startup. It has a yellow triangle on it and says cannot start (code 10) in properties.

So basically, every so often the connection will either be slow or just won't start at all, and on some boots of the system it'll just be stuck on "Identifying..." for like 30 seconds+ before becoming an "Unidentified Network" with the bench icon despite it being the same connection as the home connection I have.

Oddly enough, right now it's working fine with 5 full white bars in the bottom right and is fast, but more often than not itll be doing the above. I'll post a screencap of my ipconfig /all anyway as it is:



Also for the record, I don't have McAfee or bonjour installed, I saw these were common culprits with this problem too. Also tried disabling Avast and Windows Firewall and right now my router has security disabled and no MAC address filter. It's fine for other devices like I said.


My System SpecsSystem Spec
.
28 Apr 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Aaron mate some system specs please
System Info - See Your System Specs
My System SpecsSystem Spec
28 Apr 2014   #3
Aaron10

Windows 7 32bit Home Premium
 
 

Hi, the laptop model is Samsung R519, I've filled out as much as I can in my User CP.

Also it went back to limited just before and I grabbed another screen of IP config with zero difference:



I then took a look at my PS3s Network settings and it says IP address 192.168.1.135, but the primary DNS is 192.168.0.1/Secondary 0.0.0.0

yet is connected fine.

Also forgot to mention that when I connected last night, and am connected now (the connection is still up and down), in Network sharing, the connected is showing as a public network even though it's connected to the home network profile I have saved.
My System SpecsSystem Spec
.

01 May 2014   #4
Aaron10

Windows 7 32bit Home Premium
 
 

Discovered that it's down to the Sky Hub SR102 which keeps dropping connection as other devices are also disconnecting, plugged in the Linksys again and have much stronger wifi and even better, an internet connection. Will see how long this lasts and if there's still more issues will have to maybe call and get a replacement Sky Hub.
My System SpecsSystem Spec
02 May 2014   #5
Aaron10

Windows 7 32bit Home Premium
 
 

Everything is still fine however everytime I boot up my laptop the connection still shows as a public network with a bench. Speed and connection are fine though. Even after setting it as home network, on reboot I have to connect manually by clicking connections in the taskbar and choosing the network then for it to be displayed as a public network again.

Otherwise though it's fine and am just thankful I actually have a connection.
My System SpecsSystem Spec
02 May 2014   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Aaron there is a security that you can add to the modem too - well ate least I have and it is known as WPA2-PSK I don't know much about how to set it up but your manual or modem manufacturer should be able to set you up.
My System SpecsSystem Spec
02 May 2014   #7
Aaron10

Windows 7 32bit Home Premium
 
 

Right now I have the Sky Hub set to modem only (sort of, there is no actual bridge/modem only mode on it but reading guides and whatnot you can simply plug a router into it and put the routers IP into the DMZ port of the Sky Hub, then disable wireless on the Sky Hub).

So all routing is now done on my Linksys E2000 including the WPA2 security. Only slight problem I'm having now is having my laptop auto connect to it on startup. I just connected to it on this boot up and it put it as home network. I then went to

Network and Sharing > Manage Wireless Networks > Double clicked on my router and checked:

Connect automatically when this network is in range
Connect even if the network is not broadcasting its name (SSID)

(which I thought I had done anyway) then clicked ok. Fingers crossed on my next bootup it connects automatically, has it as my saved Home Network, has a connection to the internet instantly and that'll be the end of my problems.

Apparently a lot of people are having issues with these Sky Hubs and I was so close to calling them for a replacement (but tbh doubt it wouldve worked then, the Hub itself is the problem).
My System SpecsSystem Spec
02 May 2014   #8
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yes Aaron I have similar problem with my laptop wifi adaptor it is running 8 and I shall have a look later to see what settings will make it auto set because doing it manually is tedious but hey at least it isa connection. I think w might be getting somewhere with this one.

I cannot do this at home as I do not trust wifi I always use cabled connections even though they can get messy (I have three hubs) but at least I know I am not transmitting my gear to others close by but that is me being a bit paranoid I suppose.
Having said that I do find I get less malware with the modem security set up.
My System SpecsSystem Spec
03 May 2014   #9
Aaron10

Windows 7 32bit Home Premium
 
 

Seems to be working after checking the two boxes above, I won't mark this as solved just yet, will give it a few more days.

So yeah, anyone who has troubles with a Sky Hub via wireless I'd recommend using a 3rd party router, or even a 3rd party modem/router and just not use the Sky Hub in the first place.
My System SpecsSystem Spec
03 May 2014   #10
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Aaron10 View Post
Seems to be working after checking the two boxes above, I won't mark this as solved just yet, will give it a few more days.

So yeah, anyone who has troubles with a Sky Hub via wireless I'd recommend using a 3rd party router, or even a 3rd party modem/router and just not use the Sky Hub in the first place.
Good advice Aaron myself I prefer an all in one modem / router and use the TP-Link ones.
My System SpecsSystem Spec
Reply

 Constantly slow and disconnecting from internet (no internet access)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Desktop WIFI Internet Issue - Connected, but Slow/Dropped Internet
I've been battling this particular issue for a couple of weeks now without much success. I have a custom built desktop where my WIFI connection will deteriorate to the point where internet (and gaming over Steam, etc...) will be either painfully slow or unable to load pages at all. Windows claims...
Network & Sharing
Wireless Internet Disconnecting Constantly with Multiple Users
Greetings - thanks in advance for any help offered. Very much appreciated. I bought a new computer the other day, and my wife and I have our desktop computers right next to each other. We're both using Cisco Wireless USB Adapters (terrible, I know) for internet. With my old computer, we'd have...
Network & Sharing
Slow Internet Explorer access at a specific time of day
Hi All - i wonder if anybody could shed a ray of light please ? between 08:30 & 10:00 the search facility on Google using IE8 is painfully slow, so slow the predictive results in the search bar take an absolute age to materialise, you could make a cup of coffee and drink it in the time it takes...
Browsers & Mail
Internet sharing via Virtual Wifi miniport drops internet access
Hi All, I have established a Virtual Wifi Miniport and would like to share my laptops internet via the Miniport. Whenever I connect my android phone with this access point, it works perfectly for a few minutes and then all of a sudden there is no internet on the phone. The phone remains connected...
Network & Sharing
Internet Access = Can't browse / No Internet Access = Nice Browsing ??
When my computer says Internet Access, I am having trouble browsing. Most pages do not load. Right now, It says no internet access for over 15 minutes and I am able to brose so much better and still going on downloading around 400 kb/s. How can this be? Why would it be? (I am on a wired...
Network & Sharing
Win 7 64, Slow, Inconsistent internet access.
Hello, I was looking for your thoughts on some issues I have been having with my new computer. (In summary - cant get the download speeds I am expecting on my new computer - and sometimes cant get connected to the Internet at all) I am having trouble browsing the internet - but the...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:16.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App