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Windows 7: "investigate router or broadband modem issues" when others can connect

04 May 2014   #1
Alduins Khajiit

Windows 7 x86
 
 
"investigate router or broadband modem issues" when others can connect

at a coffee shop I frequently have the message on the troubleshooter "investigate router or broadband modem issues" when trying to connect to their public wifi 80% of visits when others can connect and access their internet including my Android phone. they try resetting the router but didn't work. but everybody else there can connect just fine but me! what is wrong and how do I fix??


My System SpecsSystem Spec
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04 May 2014   #2
PeaB4YouGo

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Time for some details. Update your system specs, gather info re: your network card, it's settings, etc... and post here. Run ipconfig from a command prompt, at the coffee shop, and post the results here.
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 "investigate router or broadband modem issues" when others can connect




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