Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Connected but web pages don't open

07 May 2014   #11
ROOTOY260

Windows 7 Home Premium x64
 
 

Didn't get connectivity after making the changes.

Windows Network Diagnostics resulting from checking validation box read "Troubleshooting couldn't identify the problem."

I noticed that, even after making the suggested changes, Network Connection 2 had a red X and "Network cable unplugged" Broadcom Netlink Gigabit Ether.
Don't know if that is of any relevance to you.


My System SpecsSystem Spec
.
07 May 2014   #12
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Shadowjk View Post
Can you follow this tutorial and change your DNS servers to 8.8.8.8 and 8.8.4.4 and then test internet connectivity.

DNS Addressing - How to Change in Windows 7

Please report back the results then we will work from there

Hope This Helps,
Josh
Thanks Josh this was just a little more than I expected and was going to post it in the help thread
My System SpecsSystem Spec
07 May 2014   #13
ROOTOY260

Windows 7 Home Premium x64
 
 

Changed the settings and checked "Validate settings upon exit." The resulting Windows Network Diagnostics message was "Troubleshooting couldn't identify the problem." I tried opening several webpages but was unsuccessful -> "This webpage is not available."

I noticed that even after making the settings changes, Network Connection 2 has a red X and the message "Network cable unplugged. Broadcom Netlink Gigabit Ether..."

Don't know if that's of any relevance to you, but I thought I should pass it along anyway.
My System SpecsSystem Spec
.

07 May 2014   #14
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Shadowjk I know very little of such matters but I do have a thought.

Could McAfee be causing this problem?

From ROOTOY260 SPECS.

Quote:
Hard Drives 1863 GB TOSHIBA DT01 ACA 200 (SATA)
Antivirus McAfee
Browser Chrome
I will go back to watching.
My System SpecsSystem Spec
08 May 2014   #15
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Aye Layback Bear! Very possible.

@ROOTOY260 - Can you try and disable any security related software that you have and then boot into Safe Mode with Networking. This will help us to determine if there is a third party application potentially causing issues with your connectivity. Once booted please test internet connectivity. If you can, also post an updated IPconfig when you are in safe mode.

Follow this tutorial (OPTION ONE ONLY) - Safe Mode

Note   Note
Please replace all references of 'Safe Mode' with 'Safe Mode with Networking'


Lastly, could you shows us a screenshot of your HOSTS file contents. Since this can override the DNS settings I would be interested to see if there are any erroneous entries in there. To do so:

1. Open an elevated command prompt

2. Type in the following to change directory: - cd C:\Windows\System32\drivers\etc
Connected but web pages don't open-cd.png
3. Then type in the following afterwards: - notepad.exe hosts
Connected but web pages don't open-cmd-notepad.png
4. Now copy and paste the contents of the opened file into your next post. It should look something like mine:
Connected but web pages don't open-host.png
Now you can close everything!

Please report back your results,
Josh


My System SpecsSystem Spec
08 May 2014   #16
ROOTOY260

Windows 7 Home Premium x64
 
 

Monday past I called the local computer tech who had recently replaced my hard drive and told him about my connectivity problem. He said it was caused by McAfee and that I should completely remove my McAfee Internet Security Suite. I did and, as you know, nothing changed. My point being that McAfee isn't running.

I have two others, iObit Malware Fighter and Malwarebytes Anti-malware ver. 2.01.
I don't know how to disable them, only to uninstall them so I didn't do either with them.

I booted to safe with networking and checked connectivity in that mode. No go - still unable to open webpages though windows continues to indicate that I'm connected.

Here is this morning's Ipconfig/all from safe mode with networking.


Windows IP Configuration

Host Name . . . . . . . . . . . . : RAY-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.md.comcast.net.

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 94-39-E5-86-00-51
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.md.comcast.net.
Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card
Physical Address. . . . . . . . . : 94-39-E5-86-00-51
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : May 08, 2014 10:54:16 AM
Lease Expires . . . . . . . . . . : May 15, 2014 10:54:16 AM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{36652ABE-663A-4A66-A2D4-FAE7875FE6A8}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

I will send HOST file in about 2 hours ... unfortunately I have a lunch meeting so won't be able to continue now.
My System SpecsSystem Spec
08 May 2014   #17
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Back again.

From post # 16

Quote:
iObit Malware Fighter
Anything that comes from IOBit can cause a Clean Install.
After having IOBit anything on your system I recommend do all the security scans after removing the program.
IOBit is known to bring little buddies with it and call home (China) which is scary.
My System SpecsSystem Spec
08 May 2014   #18
ROOTOY260

Windows 7 Home Premium x64
 
 
HOSTS file

As suggested by Layback Bear, uninstalled iObit Malware Fighter and then ran my only remaining security program's scan. [Malwarebytes]

Here is the HOSTS file you wanted, Josh:

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
My System SpecsSystem Spec
09 May 2014   #19
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

HOSTS file looks clean to me awaiting your results after the scan...

I will say, from a network connection standpoint your machine seems fine which makes me to believe something software based is messing things up. Sorry if you have already said, is this the only machine affected by this?

Josh
My System SpecsSystem Spec
09 May 2014   #20
ROOTOY260

Windows 7 Home Premium x64
 
 

It is.

A laptop (also Windows 7), an iPad, and a Chromebook are all operating well on Home-1172.

I'm not sure which scan results you're awaiting.
My System SpecsSystem Spec
Reply

 Connected but web pages don't open




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Network connected but pages will not load
Hi all, I am running Windows 7 x64. I cannot access web pages through my browsers (Chrome, Firefox, IE). My network connections appears fine in the toolbar, I can ping sites effectively through CMD, and I am able to run fully functional in Ubuntu. I thought the issue would be with the drivers,...
Network & Sharing
Connected to Internet but web pages don't load
My Internet was working great for the past couple months and then today I tried to get on and boom nothing loads. I tried starting in safe mode with networking and problem still persists please help! Thanks.
Network & Sharing
Computer is connected to the internet, but is not loading web pages.
I am having trouble with my laptop. It says I am connected to the internet, but whenever I open a browser( Chrome, Firefox or IE) it doesn't open any web pages. I get the message "the remote device or resource won't accept the connection". And it's not the router because we have another laptop in...
Network & Sharing
Internet connected, but not able to load pages?
I have internet access, but when I am in normal mode it says that the page took too long to load so it couldn't connect to it. I have tried nearly everything, but nothing so far. When I am in safe mode, I can view any page. So that's how I am able to post this. Please Help!
Browsers & Mail
Connected to Internet but CANNOT Load Pages in Browsers
For a few months now, a few times a day, I'll be surfing fine but after awhile my browser (Firefox or IE) cannot load any pages, it'll say something like cannot load page. But I notice my downloads are still going (in Firefox or µTorrent, etc.) and my VoIP still works. I"m on a WIRED...
Network & Sharing
Connected to Internet, Pages won't load
Hi, just did a clean Windows 7 install on my Thinkpad. I was able to connect to my wireless network no problem, however (in both firefox and IE), no webpages will load, except: Google Youtube FF homescreen my college's outlook server page otherwise nothing will load, nor will any...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 05:36.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App